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Dear Lenovo users, hello!
According to your description, it is recommended that you try to factory reset your phone (it is recommended to back up important data such as **book text messages before restoring settings to prevent unnecessary losses):
Method 1: Go to System Settings - Privacy (please select Backup & Reset for Android higher version phones) - Factory Reset - Reset Phone.
Method 2: When the phone is turned off, press the power button + volume button at the same time when starting; After entering the recovery, please select Wipe Date;
If the problem cannot be solved, you will be provided with a link to the Lenovo mobile phone after-sales service site, and a special engineer will solve it for you.
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Lenovo Community.
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Go to the settings to restore the factory settings, just save the contacts before, or back up (360 mobile assistant).
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Reset your phone to factory settings.
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The mobile phone is very stuck, generally because there are too many background programs or a large amount of mobile phone cache garbage accumulates, and it will be very stuck. In this case, you can try the following:
1. Delete some information that occupies a large amount of memory, and empty the relevant cache under system optimization to improve the stability of the machine;
2. In the system settings - application - management application - open the corresponding file to delete the cache (this operation will delete game records, chat records and other personal information) will be improved;
3. Or try to restore the data to factory settings under the backup, so that the garbage in the phone will be emptied, but the third-party software, contacts, text messages, etc. saved in the phone will be lost, so you need to make a backup.
4. If it can't be improved after multiple optimizations, you can also go to the local Lenovo after-sales maintenance station to re-flash the phone, which will optimize the running speed of the phone.
Lenovo Authorized Repair Site Query:
The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
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The firmware package has a detailed tutorial (copy the firmware package, RE upgrade operation), please operate carefully, and ensure that the battery is sufficient before operation.
If you really can't complete it by yourself, we recommend that you go to the Lenovo repair station to flash the machine for processing.
Official website authorized maintenance site inquiry:
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Dear Lenovo users, hello!
Dear Lenovo users, hello!
Please follow the link below.
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The steps for a factory reset of Lenovo A390T are as follows:
1. Turn off the phone completely;
2. When the phone is turned off, press the power button first, and then immediately press the volume down button + volume up button at the same time and don't let go, it will enter recovery after a while, note: press the volume up and down keys in recovery mode to select, and press the power button and home button to indicate OK;
3. After entering the recovery mode, you can choose to restore factory settings, no matter whether the phone is a recovery that comes with the system or a third-party recovery, as long as there is [wipe data factory reset];
4. Select [Wipe Data Factory Reset], then press the boot button to confirm, and then select [yes - delete all data].
5. Then re-select [Reboot System Now], press the power button to confirm, and then start the phone.
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Go to [Settings] - [Backup & Reset] - [Factory Reset], you can check [Backup Data Before Reset] and [Format Internal Memory Card] as needed, and finally click [Reset Phone] to follow the prompts. Back up data before reset: If you select this option, you can back up important data content for restoration. Format Internal Memory Card: If this option is selected, all data contents from the internal memory card will be erased, including the data backed up on the internal memory card.
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Dear Lenovo users, hello!
The way to restore to factory settings is:
The first method: first go to your phone's settings, select Privacy, then select Factory Reset, and click Reset Phone.
The second method: select Wipe Date in Recovery mode, as long as you press the home button and the AFK button at the same time at startup to enter the recovery mode.
IDEA Forum.
Think Forum.
Lenovo Community.
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We apologize for the inconvenience.
For your situation, it is recommended that you refer to the following methods for testing >>>More