Why can t Lenovo A560 mobile phone connect to WAFI

Hello. We apologize for the inconvenience.

If you have other wireless networks nearby, please try to compare:

a. Other networks can be connected normally, you can judge that the mobile phone system and hardware function are normal, please try as follows:

1. Password correctness: In most cases, it is caused by the failure of password verification, it is recommended that you try to confirm whether it is caused by the wrong wireless password input, you can verify it by modifying the encryption method or canceling the encryption;

2. Wireless network signal: When the wireless signal signal is weak, it may lead to the inability to connect normally or the application cannot be connected to the network normally, it is recommended to move the mobile device to the wireless network signal is strong to try;

3. If the above suggestions still cannot be improved, it is not excluded that the compatibility between the routing equipment and the product is caused, and it is recommended that you replace the wireless network or routing equipment to use it;

b. If other networks cannot be connected normally, it may be caused by abnormal system or hardware functions

1. Please back up the fuselage data and try to restore factory settings;

2. If it still cannot be improved after recovery, please take the time to go to the local maintenance site to test and process the system and hardware.

If the conditions are limited and you cannot compare with other wireless networks, it is recommended that you conduct a simple investigation based on the above suggestions, and if it cannot be improved, please send it to the repair site in time.

You can access:

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

If you need other help, you are welcome to contact us or visit Lenovo at any time

Consult to find out.

Can I connect to other mobile phones?

I need to enter a password, right? Describe it specifically

We apologize for the impact on your use. If it is determined that there is a WiFi network around, other users can connect normally, but the machine cannot search for the WiFi network signal, please refer to the following situations and methods to try:

1. A560E model WiFi network search and connection operation: enter Settings - Wireless and Network Settings - Wireless LAN (Open), click "Wireless LAN Settings" to search for the surrounding wireless LAN in the list that appears, click to connect, enter the password, and OK. Please restart the device and try again as follows.

2. Determine whether the WiFi network is set to "SSID broadcast" mode, this mode will be vertically destroyed to hide the WiFi network signal, you need to add it yourself. The A560E model can be added by entering the wireless LAN settings - adding a wireless LAN network, and entering the SSID and password;

3. If it can be used normally before, it is more likely that the system is abnormal. It is recommended that you back up your data, restore the factory settings, and try to use it with caution (Main Menu - System Settings - Privacy - Restore Factory Settings - Reset Your Phone);

If the problem persists, in order for you to use it normally in the future, it is recommended that you go to your local Lenovo authorized repair station for specific testing. Inquire about authorized maintenance sites on the official website.