The vivo S7 phone can t connect to mobile data, and I ve tried the existing methods

Hello, sorry for the inconvenience, please forgive me!

If you are using a mobile network (i.e. the data of your SIM card) to access the Internet

After confirming that there is no arrears on your SIM card and that the local network conditions are normal.

1. First of all, you need to turn on cellular data, and you can turn on cellular data in Settings - General - Network.

2. After opening, the G or E icon for Internet access needs to be displayed at the top of the screen, if it is not displayed, you can turn the phone on and off again.

3. If you still can't access the Internet, it is recommended that you restore your phone to factory settings: how to restore factory settings: go to Settings - General - Restore Factory Settings - Restore all settings, restore all settings will not lose data in your phone.

4. If you still can't access the Internet after trying the above operations, it is recommended that you upgrade your mobile phone before using it. You can upgrade through wifi**: Settings - > General - > System Upgrade - >Check for updates immediately-, according to the prompts** upgrade package, click Verify and install, and the phone will restart and automatically enter the upgrade mode.

Hello! If you are using a mobile network (that is, the traffic of the mobile phone card) to surf the Internet: After confirming that your mobile phone card is not in arrears and the local network conditions are normal, 1. First of all, you need to turn on cellular data, and how to turn it on:

You can enter the settings General Turn on cellular data in the network 2, after opening, the top of the screen needs to display the G or E icon 1738 for Internet access, if it is not displayed, you can turn the phone on and off again 3, if you still can't access the Internet, G recommends that you restore the phone to factory settings to try: how to restore factory settings: enter the settings General Restore factory settings Restore all settings on it062 062 4, if you try the above operations and still can't access the Internet, It is recommended that you upgrade your phone before using it.

You can upgrade via WiFi**: Settings gt; GM GT; System Upgrade gt; Check for updates now, according to the prompts**Upgrade package, click Verify and install, and the phone will restart and automatically enter the upgrade mode.

1. Check your phone's settings.

Open the mobile phone Quick Center (scroll down at the top or scroll up at the bottom) to see if the data network is turned on.

2. Confirm the status of the mobile phone card.

Make sure that the balance of the mobile phone card is sufficient, if the payment is in arrears, please restart the mobile phone after the recharge is successful. Check with your carrier to see if the data limit has been met or if the data network function is enabled. If necessary, you can change the SIM card that can access the Internet normally to confirm.

3. Check the mobile phone signal.

If your phone uses a metal, magnetic case or bracket that has an impact on your phone's signal, it is recommended to remove it and try it. If you are in an underground parking lot, elevator hall and other environments, the coverage of the mobile phone signal is susceptible to these environmental impacts, the signal will be relatively weak, and the data network will also be affected, so it is recommended to go to an open area, such as an outdoor open environment for testing.

4. Check the network permissions.

Please go to Mobile Phone i-Manager - Traffic Management Traffic Monitoring - Network Management or Set Application and Permissions - Permission Management to check whether the application network permission has been enabled.

5. Check the VPN (Virtual Private Network).

Please go to Settings - Other Networks and Connections - VPN, check and confirm whether the VPN is used, if so, it is recommended to turn off and try again.

6. Check the network settings.

Please go to Mobile Network Settings - Mobile Network (SIM Card Information and Settings - Corresponding SIM Card) - Access Point (APN) or Set Mobile Network Dual SIM and Mobile Network - Access Point (APN) and click"Reset to the default settings"restart your phone.

7. Re-search the network.

Please go to Settings - Other Networks & Connections and turn it on"Airplane mode"After turning it off, please enter Settings - Mobile Network for 5G mobile phones, turn it off and turn it on"5G enabled"Options.

8. Reset the network settings.

Go to Settings - System Management - Backup & Reset - Reset Network Settings - Select the corresponding SIM card - Reset Settings, and then use View.

Note: Resetting network settings resets Wi-Fi, mobile data, and Blue Tease connection records.

9. Reset all settings.

Go to Settings -- System Management -- Backup & Reset -- Reset All Settings Go to Settings -- More Settings -- Backup & Reset -- Restore All Settings and follow the on-screen prompts.

Note: Restoring all settings will not delete any data or files, only all settings of the phone will be restored, some third-party application accounts need to be logged in again, please confirm that it does not affect the use of the software before operating.

You can back up the text messages and ** numbers on your phone.

Then go to factory reset and restore all the data.

It's okay, I also had this situation when I started using it, you clean up the system on time, it's not a big problem.

Based on the description, it is recommended to try the following approach:

1. It is recommended to restart the phone for a while.

2. If you still can't access the Internet, it is recommended to restore the phone to factory settings: the method of restoring factory settings: enter Settings - General - Restore factory settings - Restore all settings on it, restore all settings will not lose the alarm data in the phone.

3. If the above operations still can't access the Internet, it is recommended to upgrade the mobile phone and then use it. You can upgrade through wifi**: Settings --> General --> System Upgrade --> Check for updates immediately, according to the prompts**Upgrade package, click Verify and install, the phone will restart and automatically enter the upgrade mode.

1. Through the mobile phone settings - > WLAN - > point needs to be connected to the network - > point forgot the password. Then click on this network - > enter the correct password and try again (check the "Hidden display password" option when entering the password, you can see the password you entered into the Ming La); If the signal is too weak (less than 2 bars), it cannot be connected.

2. Turn off the WLAN switch on the taskbar of your phone, then turn on Wi-Fi again and search for network connection.

3. Through the mobile phone settings - > WLAN - > point needs to connect to the ">" on the right side of the network - > whether the static IP is "on", if so, please turn it off and then restart the mobile phone to try the residual connection.

4) Try to open the static IP and manually enter the IP address, gateway, network mask, and main domain name server. and other information, connect and test it;

5) You can go to Settings >> >> Restore Factory Settings - Restore All Settings to try it out.

A little advice for your reference:

1. First make sure that it is not the mobile company that is engaged in the upgrade (I have encountered several times before that I could not access the Internet, and then I called ** to ask 10086, only to know that the virtual enlightenment is their problem).

2. The settings of the mobile phone have not been changed (if you have been on the Internet normally after buying it); If you accidentally change it, go to the mobile business hall or refer to the instructions on the Internet to change it yourself.

3. Next, it's time to consider whether it's a problem with the mobile phone, you can find someone else's SIM card to try it first, make sure it's not a SIM card problem, and then you can go to mobile phone customer service!

There are also a few problems that may be that your mobile phone is a parallel cargo machine, and the parallel cargo plane does not have a network access permit, and it will not be able to connect to the Internet. Also, Zheng Yukai can be that there may be some machine near you that blocks the signal. When I was in junior high school, the school would block the signal during class, and I could only send and receive text messages, not call for the Internet.

All of these are very likely!

We recommend that you try the following:

1. Please call the SIM card operator first to confirm whether the mobile phone is in arrears or activate the data Internet function.

2. Confirm that the "Data Network" switch is turned on.

3. Restart your phone and try to see if you can access the Internet.

4. Check whether the networking permission of the software is disabled.

5. It is recommended to change the network environment and time period, or change to another SIM card and try again.