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What should I do if my phone can't connect to wifi?
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1. Free public internet connections are not available.
1.Please enter the Wi-Fi search interface, click or press and hold the Wi-Fi network name, select not to save and then click to connect again, under normal circumstances, the phone will automatically pop up the verification page, follow the page prompts, and you can use it normally after completing the verification.
2.If the verification page can't pop up, you can do the following:
1) Close the browser and reopen it, click on any webpage and try again.
2) It is recommended that you enter " in the page address to see if the authentication page can be popped up.
4) Long press the Wi-Fi network, select Modify Network, check Show advanced options, and use the device MAC connection attempt.
3.If you still can't connect after successful verification, the number of public network connections may be too high, and we recommend that you use the mobile network temporarily.
2. Personal network connection is not available.
3.Power off and back on the router and try to connect;
4.Reset the router to factory settings, set it up again, and try to connect again (press and hold the factory reset button, please refer to the router manual for details).
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1. Check whether the wifi password is correct.
It is recommended to click when entering a password"Eye icon"to display the password and make sure that the password is correct.
2. Reconnect to WiFi
Please go to Settings --WLAN, click on the wifi you need to connect to, and click"Forgot Network Forgot password"reconnect.
3. Check whether the wifi network is normal.
Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If the return is due to wifi, please restart the wireless router to view. At the same time, you can enter the router management interface to check whether there are special functions set before the car:
Such as the number of connections limit, MAC binding, Internet time management, etc.
4. Reset network settings.
Do a good job of backing up wifi and other data, close the speed and go to Settings - System Management - Backup and Reset - Reset Network Settings - Reset Settings, and then use to view.
Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.
After performing the above methods, if the problem persists, please go to the local vivo customer service center for testing. (Customer service center address: enter vivo official website vivo**app--my--service outlets, after-sales outlets--select provinces and cities to query the address of the customer service center).
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It may be a problem with the router Mega Chai. Take a look at the router or replace it with a router family in Changkong.
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