What are the code of conduct for network management of Internet cafes?

Management system for Internet café employees:

First, the service system.

1.All personnel should be generous, warm, gentle and civilized, and customers should take the initiative to greet and arrange when they enter the door. To be enthusiastic, thoughtful, patient, do a good job in the service of every customer, customer requirements above all else, it is strictly forbidden to have opinions with customers due to personal reasons, should be done as soon as the customer shouts, the staff shall not be loud.

2.Those who do private work during working hours, affect the company's image, and have untidy appearance, will be fined 5 yuan each once found;

3.Those who surf the Internet, sleep, leave their posts without authorization, gather for gossip, have poor service, are complained by customers, smoke, drink, gamble, quarrel with colleagues, customers or others, fight and brawl during working hours, contradict leaders, do not carry out orders, disobey management, or seriously obstruct management order, shall be fined 50 yuan at a time;

4.The customer is God, and everything is based on the convenience of the customer. The customer is always right!

5.Always uphold the "Internet café guests are the parents of food and clothing".

6.Do not casually agree to the unreasonable request of the guest, but if you agree, you must do it, and you must not break your word.

7."Smiling, polite, and polite" is the beginning of success.

8."Lively, cheerful and confident" is the source of motivation.

9."Careful, serious and active" is the element of the spirit of service.

Second, the work system.

1.It is strictly forbidden to be late, leave early, and leave the post, and it is not allowed to be absent from work for no reason, and you must ask for leave first.

2.During working hours, it is not allowed to borrow guest machines to chat or play games on the Internet.

3.You are not allowed to go out to meet customers during working hours.

4.Do not disclose trade secrets.

5.You are not allowed to use your card to access the Internet without permission at work. Offenders will be fined $50.

6.During the working period, all employees are responsible for their own responsibilities, do their own work conscientiously and satisfactorily, and obey the arrangements of the person in charge during working hours, and actively complete other tasks assigned by the person in charge, and the work that can be completed on the day must be completed.

7.All employees must obey the command of the leader, operate in strict accordance with the regulations, and shall not operate in violation of regulations.

8.All employees must pay attention to fire prevention, anti-theft, anti-riot, anti-mechanical accidents, if signs of accidents are found, take timely measures to prevent accidents, and report to the leadership.

9.It is necessary to carefully inspect the equipment, eliminate unsafe hidden dangers, and ensure the safety of customers' lives and the safety of the company's property. (The connection points of each wire and network cable should be checked one by one, and there shall be no dangerous goods such as cigarette butts).

10.If you discover a person or thing with suspicious behavior or illegal behavior, you should promptly report it to the security personnel and leaders.

11.Do not place dangerous goods such as open flames near the computer, and stop customers immediately if they are found to be doing so.

12.Employees are not allowed to fight and brawl and are required to protect their own safety. It is also necessary to prevent the occurrence of similar phenomena in Internet cafes (outside of working hours, outside of Internet cafes, the behavior of employees is a personal act, and the company is not responsible for any accidents).