What s going on with Wanhe gas water heater showing e1? How do I use it?

Updated on home 2024-03-26
13 answers
  1. Anonymous users2024-02-07

    You have to check what the fault is according to the indication on the water heater shell, generally E1 is the main valve fault of the water heater. Ask the master to repair it.

  2. Anonymous users2024-02-06

    If there is such a fault in the gas water heater, you can first see if there is a **table on the side of the water heater, if there is a fault corresponding to the **table, if there is no **table, Wanhe gas water heater E1 is basically caused by the gas part, you can check whether the gas is stopped at home, whether the gas valve is opened, if there is no problem, it is an internal problem of the water heater, such as ignition needle, thermocouple, gas valve, etc. If you are within the warranty period, you can directly call the after-sales service**, so that the after-sales service arranges professional maintenance personnel to help you deal with it, in order to ensure safety, it is generally not recommended to repair yourself.

  3. Anonymous users2024-02-05

    You look for the manual when you buy the machine, see if there is a fault ** description, if there is a operation according to the above instructions, if not, contact the after-sales service, the fault of each brand ** is different, can not be interpreted by other brands.

  4. Anonymous users2024-02-04

    E1, E2, F2, E6 and other displays: This is a fault**, indicating that the electrical appliance is faulty and the approximate location cannot work normally. Since the faults of each appliance are different, you can take a look at the manual first.

    There is generally a fault ** table in it to see if there is such a fault and the corresponding fault prompt. If you can't find it, or there is no manual, you can contact the after-sales service. If the warranty period has passed, or you have no professional maintenance knowledge and do not have the same accessories, you can ask an electrical repair shop to check and repair.

    FYI.

  5. Anonymous users2024-02-03

    Gas water heater E1 failure**, indicating ignition failure.

    1. Cause of failure:

    When the flame detection (feedback electrode) induced current is weak, it is judged that there is no fire in the burner, and the program is interrupted. At this time, you can check whether the feedback electrode is in the high temperature area of the flame, adjust the height of the feedback electrode, and check the connection line and plug of the feedback electrode; Observe the combined electrode from the window for discharge. In this case, the discharge distance of the combined electrode can be checked, and the connection and pulse generator can be detected.

    2. Solution:

    a. Turn off the gas water heater and start it again.

    b. Unplug the power plug and wait for 5 minutes before turning it on.

    c. Restore factory settings (refer to the manual operation).

    d. Contact the after-sales service department.

  6. Anonymous users2024-02-02

    The problem of the motherboard or the water temperature sensor, the motherboard has no output, so it means that it is the problem of the motherboard, and the motherboard needs to be repaired or replaced.

  7. Anonymous users2024-02-01

    Hello, friend, it's a pleasure for you, the E1 malfunction means that it does not catch fire or goes out halfway.

    The reason why the fire cannot be ignited is because the scaling of the waterway caused by the scaling of the waterway causes the blockage of the hot water pipeline, resulting in a large backpressure of the waterway flow. To a certain extent, the water-gas linkage device of the water heater will think that the hot water faucet has been turned off and the gas channel is closed, and there is no gas, of course, it cannot catch fire. This is especially true when you can hear the sound of a fire, but it doesn't catch fire.

    At this time, we need to descale regularly, buy a set of gas water heater without removing the scaler, use it to inject descaling agent into the water heater to clean the inside of the water heater can be descaled, the operation is simple and convenient, and it can be cleaned regularly after using it to avoid this problem again.

  8. Anonymous users2024-01-31

    You can check the fault section of the manual, there is the cause of the failure of E1, and how to troubleshoot.

  9. Anonymous users2024-01-30

    <> Wanhe gas water heater E1 failure**, indicating ignition failure, due to the weak induced current of the flame detection (feedback electrode), it is judged that the burner is not on fire, resulting in the interruption of the program. At this time, you can check whether the anti-denier feed electrode is in the high temperature area of the flame, adjust the height of the feedback electrode, and check the connection line and plug of the feedback electrode. Observe from the window whether the combined electrode is discharged with caution.

    Specific workarounds:

    1. Turn off the gas water heater and start it again.

    2. Unplug the power plug and wait for 5 minutes before turning it on.

    3. Restore the factory settings (refer to the manual operation). Mo Xiaohong.

    This answer is for Wanhe E50-Q1W1-22.

  10. Anonymous users2024-01-29

    E1 indicates that the water heater is faulty, and the cause of the failure is ignition failure or flameout. You can find professional maintenance personnel or after-sales maintenance for maintenance, or you can diagnose what the fault is, and then report for repair.

    Solution: 1. Cause of failure: The flame induction current is weak, and it is judged that the burner has no fire, which will interrupt the program. At this time, you can check the feedback electrode to see if it is in the flame high temperature area, adjust its height, and check whether the circuit and plug of the feedback electrode are normal.

    2. Check whether the combined electrode is discharged. Generally, when the water heater is ignited, there will be sparks, you can observe whether there are sparks, if there is no spark, it means that the igniter may be broken, you can replace it, of course, you can replace the battery to see if the power is insufficient.

    Note: The life of the igniter is 4-5 years, and using it for too long will also cause damage to the igniter, so you can replace it with a new igniter.

    3. If you are in the warranty period, you can directly find after-sales maintenance, and outside the warranty period, you can also find maintenance personnel and after-sales door-to-door maintenance, but at this time you need to bear your own costs.

    Extended knowledge: unsuccessful ignition will cause gas leakage in the water heater, and safety problems will occur if the treatment is not timely, so it should be repaired as soon as possible.

  11. Anonymous users2024-01-28

    Summary. 2. Method Step 1, because there is a spare motherboard in hand, the fault is still found after replacement, and it is judged that it is not a problem with the motherboard 2. Because the ignition flame can be seen from the observation window of the combustion chamber, it is preliminarily judged that the gas valve and igniter and the ignition needle are not big problems 3. Because the system has failed to ignite three times, the system automatically protects and judges that there is a problem with the flame-out protection. The information on the Internet found that the flame feedback needle needs to be replaced after about two years of use, and the aging flame feedback needle is easy to cause feedback system failure, so that the system thinks that the ignition fails, and the water heater returns to normal after purchasing the feedback needle from the Internet to replace.

    3. Precautions The ground wire of the motherboard must be connected to the water heater shell, otherwise the flame feedback system will not work normally and will still falsely report the E1 error. Principle of feedback system: motherboard flame feedback line - flame feedback needle - flame - water heater body - motherboard ground wire; When the ignition is normal, the above feedback forms a loop, and the system judges that the flame is normal.

    Hello dear <>

    I'll help you solve this problem. Wanhe natural gas water heater shows e1 solutionWanhe gas water heater will always show e1 such as socks after turning off the gas hot water slag exciter, start again. Unplug the power plug and wait for 5 minutes before turning it on.

    Restore the factory settings (refer to the manual operation) and contact the after-sales service department to make a repentance.

    2. Method Step 1, because there is a spare motherboard in hand, the fault is still found after replacement, and it is judged that it is not a problem with the motherboard 2. Because the ignition flame can be seen from the observation window of the combustion chamber, it is preliminarily judged that the gas valve and the ignition needle are not big problems 3. Because the system has failed to ignite three times, the system automatically protects and judges that there is a problem with the flame-out protection. The information on the Internet found that the flame feedback needle needs to be replaced after about two years of use, and the aging flame feedback needle is easy to cause the feedback system to be suspicious, so that the system thinks that the ignition fails, and the water heater returns to normal after purchasing the feedback needle from the Internet to replace. 3. Precautions The ground wire of the motherboard must be connected to the water heater shell, otherwise the flame feedback system will not work normally and will still falsely report the E1 error.

    Principle of feedback system: motherboard flame feedback line - flame feedback needle - flame - water heater body - motherboard ground wire; When the ignition judgment is normal, the above feedback forms a loop, and the system judges that the flame is normal.

  12. Anonymous users2024-01-27

    Gas water heater E1 failure**, indicating Zheng Qi's ignition failure.

    1. Cause of failure: The gas water heater (such as the gas wall-hung boiler) detects the flame signal before starting or after stopping the combustion, or the flame cannot be detected after the electric fire.

    2. Solution:

    a. Turn off the gas water heater and start it again.

    b. Unplug the power plug and wait for 5 minutes before turning it on.

    c. Restore factory settings (refer to the manual operation).

    d. Contact the after-sales service department.

  13. Anonymous users2024-01-26

    Gas water heater E1 failure**, indicating ignition failure.

    There are two situations, the first is due to the weak induced current of flame detection, it is judged that there is no fire in the burner, resulting in a poor break in the program, at this time, the height of the feedback electrode can be adjusted, and the connection line and plug of the feedback electrode can be checked, and the second is to observe whether the combined electrode has a false lead discharge phenomenon from the window, at this time, the discharge distance of the combined electrode can be checked, and the connection and pulse generator can be detected. Hall Jane.

    The solutions are:

    After turning off the gas water heater, start it again.

    Unplug the power plug and wait for 5 minutes before turning it on.

    Factory reset.

    You can contact the manufacturer and customer service.

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