Why is the session invalid when I log in to Bank of China Internet Banking?

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After logging in to BOC Internet Banking, if no operation is performed for a long time, the system will prompt "Session Timeout" and automatically sign out. If you want to continue using it, you will need to log in again. The system is designed in this way to prevent others from performing malicious operations when you leave the computer and forget to log out of BOC.com.

Currently, the online banking session timeout is set to 15 minutes.

Supplementary information: Internet banking (Internetbank or e-bank) contains two levels of meaning: one is the concept of institution, which refers to the bank that conducts business through the information network; The other is the concept of business, which refers to the financial services provided by banks through information networks, including traditional banking services and emerging businesses brought about by the application of information technology.

In daily life and work, when we mention online banking, it is more of a second-level concept, that is, the concept of online banking services. Online banking business is not only a simple transfer of traditional banking products from the Internet, other service methods and connotations have undergone certain changes, and due to the application of information technology, new business varieties have emerged. Internet banking, also known as Internet banking, refers to the use of Internet technology by banks to provide customers with traditional services such as account opening, inquiry, reconciliation, intra-bank transfer, inter-bank transfer, credit, online securities, investment and wealth management through the Internet, so that customers can safely and conveniently manage current and fixed deposits, checks, credit cards and personal investments without leaving home.

It can be said that online banking is a virtual bank counter on the Internet. Internet banking is also known as triple-A banking"Because it is not limited by time and space, it can provide customers with financial services at any time, anywhere, and in any way (anyway).

Feature 1 of online banking: Paperless transactions are fully realized. Most of the previously used bills and documents have been replaced by e-cheques, e-drafts and e-receipts; The original banknotes were replaced by electronic money, i.e. electronic cash, electronic wallets, electronic credit cards; The mailing of paper documents has been changed to the transmission of data communication networks.

2: The service is convenient, fast, efficient and reliable. Through online banking, users can enjoy a full range of services that are convenient, fast, efficient and reliable.

Use the services of online banking whenever you need it, without time and geographical restrictions, that is, to achieve 3A services (anywhere, anyhow, anytime). 3: Low operating costs.

Due to the use of virtual reality information processing technology in online banking, online banking can reduce the number of business locations on the premise of ensuring that the original business volume is not reduced. 4: Simple and easy to use.

The online e-mail communication method is also very flexible and convenient, which is convenient for communication between customers and the bank, as well as within the bank. "

What to do when Bank of China logs in to Personal Internet Banking?

In order to prevent others from performing malicious operations when you leave your computer and forget to log out of BOC Personal Internet Banking, if you do not perform any operation for a long period of time (currently the BOC Personal Internet Banking session timeout is set to 30 minutes) after you log in to BOC Personal Internet Banking, the system will prompt "Session Timeout" and automatically sign out. If you want to continue using it, you will need to log in again.

Tips: Due to the continuous refresh of the quotes, if the page stays on the quote inquiry page of "Foreign Exchange or **", BOC Personal Internet Banking will not be subject to the restrictions of the session timeout setting (automatic exit after more than 30 minutes).

The above content is for your reference, and the actual business regulations shall prevail.

Handle related business.

Conversation request timeout means that if you do not perform any action for a long time after logging in to Online Banking, the system will prompt "Session Timeout" and automatically sign out. If you do not push the daily task service items (including submitting buy and sell orders, changing the mobile online banking web page, etc.) to the online banking system software, the system software will automatically withdraw the online banking service items to prevent others from incorrectly operating your account when you forget to withdraw online banking.

If you want to continue using it, you will need to log in again. The system is designed to prevent malicious operations when you leave your computer and forget to log out of BOC.net. Currently, the Personal Internet Banking session timeout is set to 30 minutes.

If you have not been operating for a long time, the handling of the timeout of the online banking session is as follows:

1. Dynamic IP port problems of network operators. Contact the maintenance personnel for maintenance.

2. If you have a browser cache problem, clean up the browser cache, or replace or restart the browser.

4. Log in to the official website of Bank of China**. Click on the "**" below the personal online banking login, and in the **area**"Bank of China's online banking assistant", the online banking assistant will intelligently detect the computer environment and repair it with one click.

5. If there is a problem with the network, try to log in when the network speed is high.

6. If you encounter the partial maintenance of BOC online banking, it will be fine after a while.

Bank of China opens online banking operation:

1. First of all, bring your personal ID and Bank of China card to the Bank of China branch to fill in the online banking application form;

2. After the staff of Bank of China reviews the information, you can directly open online banking. In this process, the user needs to set the online banking password according to the page display, and then use the online banking function after completing the setting.

Bank of China (English name: Bank of China) is a large state-owned bank managed by the state, a state vice-ministerial unit, established on February 5, 1912 with the approval of Dr. Sun Yat-sen. Bank of China's business scope covers commercial banking, investment, aircraft leasing, etc., and has been listed on the Hong Kong Stock Exchange and the Shanghai Stock Exchange.

You can log in again, it should be a default exit without operation for a long time, and you will not log out of online banking during the operation of your own personal business after logging in.

The online banking session expires and you can log in again, the online banking has a self-protection function, and it will automatically exit within one minute without operation.

When logging in to BOC's personal online banking, "invalid username or password" appears, two situations should be considered:

1. If you confirm that the username and password are correct, then:

1) The username and password are case-sensitive, so please make sure that you have entered the correct username and password.

2) When you enter the first digit of the password, you need to see if the * sign is displayed in the input box of the password, if the * sign is not displayed, you need to press the backspace key several times to clear the password input box, and then re-enter the first digit of the password.

3) If the above is no problem, or prompt "user name or password is invalid", please open the notepad in the computer after entering the password, re-enter the password in the notepad, to see if the display is the correct password, if the displayed password is inconsistent with the input (such as the uppercase and lowercase letters are displayed abnormally, the numeric keys of the keypad can not be entered), it may be that there is a conflict between the security control and your computer, and you need to enter the **customer service manual service or call 95566 to feedback this problem, Provide information such as the version of the operating system and the version of the browser so that the security control vendor can analyze and solve the problem.

2. If you are not sure if the username or password is correct, then:

1) You can retrieve it through the "Retrieve Username and Password" function on the login page of Personal Internet Banking. The specific steps are as follows:

Step 2: On the "Verify Identity" page, enter: "Bank Card Number, Withdrawal Password (only used when the entered bank card number is a debit card), Credit Card** Query Password (only used when the entered bank card number is a credit card), ID type, ID number, verification code", and click "Next";

Step 3: The system will display some online banking usernames, confirm that they are correct, and click "Reset Password".

Step 4: On the "Reset Password" page, enter "New Password", "Please Enter Password Again" (the second entry of the new password), select the security tool (including: digital security certificate, dynamic password + mobile phone transaction code), enter the corresponding security tool password, and click "Next".

Step 5: Click "Login Directly" on the "Completion" page to log in to Personal Internet Banking.

2) You should bring any passbook or bank card associated with your personal online banking and the valid ID card issued to any Bank of China branch in China to retrieve your username and password.

Tips: For the time being, it is not supported for Hong Kong, Macao and Taiwan Resident Residence Permit customers** to apply for password reset, and customers holding "Hong Kong, Macao and Taiwan Resident Residence Permit" can apply for it at the counter of Bank of China outlets. Support will be provided in the future.

The above content is for your reference, and the actual business regulations shall prevail.

Handle related business.

Answer: Hello, log in to the mobile banking of Bank of China and say that the session has expired, just log in again. After logging in to BOC Mobile Banking, if you do not perform any operation within 30 minutes, the system will automatically log out and prompt "Session expires" to prevent others from illegally operating your account when you do not have your mobile phone with you and forget to log out of Mobile Banking.

1Bank of China Mobile Banking"Bank of China Mobile Banking" is a brand-new hand-to-hand terminal application for individual customers.

There are five channels in the client:"Shoukai Pai Cave Page, Investment, Life, Communication, Mine", flatter, more minimalist, and more stylish in design; There are three major zones available:"Zixian Bridge Property Management, Cross-border Finance, Consumer Finance"to effectively complete the integration of users, scenarios, and services; In terms of interactive experience, it is more intelligent, simple and customized; It allows users to experience more convenient, efficient, safe and reliable mobile financial services of Bank of China anytime, anywhere and at will.

Bank of China's mobile banking provides financial services including account management, transfer and remittance, investment and wealth management, credit cards, livelihood payment, electronic payment, as well as a number of value-added services such as preferential activities, appointment queuing at outlets, palm life, self-registration, deposit and loan interest rates, foreign exchange rates, wealth management products and so on.

2 Bank of China wealth management productsAt present, the wealth management products sold by the Bank of China are mainly divided into two categories: expected return products and net worth products, and the expected return wealth management products mainly include the current series (including RMB and foreign currency) and the regular Stable Zhihui series, Jizhitong series products and foreign currency wealth management exchange products. Net worth products include various open forms of net worth wealth management products, including cash management "Wealth Management - Enjoy Every Day" product, "Wealth Management - Enjoy Seven Days" which is open every week, "Wealth Management - Wealth Management Series" for fixed income and "Wealth Management - Wisdom Series" for mixed income. Each wealth management product has its own corresponding risk level and suitable investor type, and you can purchase the corresponding wealth management product according to the results of your personal risk assessment, investment period, expected return, etc.

According to your description, it is temporarily impossible to determine the reason for the error reported by logging in to mobile banking, so it is recommended that you call BOC customer service for empty judgment**95566 for inquiries.

The above content is for your reference, and the business regulations are subject to the actual situation.

Handle related business.

Log in to Bank of China Mobile Banking.

Say the session has expired and log back in.

Log in to the mobile banking of China Changtuan Bank and say that the session has expired Reason:

After logging in to the mobile banking of Bank of China, if no operation is performed within 30 minutes, the system will automatically log out and prompt "Session expires" to avoid illegal operation of your account when you do not have your mobile phone with you and forget to log out of Qiaosun Bank.

Re-enter the password to log in,If it doesn't work, it's a problem with the app.,I always have a problem with the stool before I quarrel.,You can only use it when you update the rough wax.,Anxious to serve the online banking.,The app of the Bank of China is really bad.。

Log in to Mobile Banking again. The session is invalid because you have not used mobile banking for a long time, for your safety, you think that the previous login is invalid, close the program and reopen it.