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First of all, just some management problems, if you are to the grassroots property personnel in the community, has not reflected the effect, it is recommended that you find his leader or boss, or higher management, until there is a reasonable reply.
The house is where you live, the life is you live, if you don't live well, and it's an unreasonable situation, you must chase the result, otherwise, you will ask to negotiate directly with their highest level. Because you are the real owner of the property, and the property company law is only for public management, and it is here for you.
If you continue to pursue the case and do not receive a reply, and the phenomenon also affects other residents, it is recommended that you work together to find the relevant person to solve the problem until the problem is resolved.
If the property management does not deal with it, it is recommended to report to the news agency and broadcast to the TV station. Publicize such unreasonable events.
If none of the above means can be dealt with, it is recommended to take legal measures to protect your rights and interests. It is to collect strong evidence against you and sue in the local court to protect your rights in accordance with the law.
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You can lodge a complaint with the relevant property management department, including but not limited to the Property Division of the Housing Authority, the Property Division of the Sub-district Office, etc.
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1. How to complain about the property is the most effective.
1. The most effective way to complain about the property:
1) You can file a complaint with the property management department of the local real estate management bureau, which is the competent department of the property industry;
2) Do the corresponding work before complaining. Try not to make a verbal complaint, but to submit it in writing;
3) Before submission, look at the property management agreement signed between you and the property management company, what are the places where the property company has not fulfilled its duties, and the evidence should be sufficient and complete.
2. Legal basis: Article 48 of the Property Management Regulations of the People's Republic of China.
Local people's ** real estate administrative departments at or above the county level shall promptly deal with complaints from owners, owners' committees, property users and property service enterprises in property management activities.
2. How to complain about the property due to property disputes and not charging heating fees to stop heating.
If the community does not provide heating, the owner of the community must first determine whether he has paid the heating fee, and also confirm whether the occupancy rate of his community has reached the standard of heating. If the heating is not provided for no reason, then the owner of the community can file a complaint with the relevant heating management department or the heating company, or he can file a lawsuit in court, and then the community property and the heating company will be jointly sued in court. In general, the problem can be solved more quickly by filing a complaint with the relevant heating management department.
Local people's ** real estate administrative departments at or above the county level shall promptly deal with complaints from owners, owners' committees, property users and property service enterprises in property management activities.
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1. The ways to complain about the property are:
1) Find a property manager. If it is a small problem in property management, or the attitude of the property staff is not good, you can find a property manager. Strictly speaking, the property manager is the most powerful property in the community;
2) Find a street office;
3) Find a housing management department. the housing authority, i.e. the Housing Authority;
4) Find the Owners' Committee. The owners' committee is referred to as the owners' committee, which is composed of the owners' representatives in the property management area, and the members of the owners' committee are elected by election. Therefore, to a large extent, it will seek the interests of the owners and supervise the management and operation of the property management company. Able to accept complaints from property owners;
5) Find a developer.
2. Legal basis: Article 284 of the Civil Code of the People's Republic of China.
The owner can manage the building and its ancillary facilities by himself, or he can entrust the property management service company or other managers to manage it.
The owner has the right to replace the property service enterprise or other manager hired by the construction unit in accordance with the law.
Article 285.
Property management service enterprises or other managers shall, on the basis of the entrustment of the owners, manage the buildings and their ancillary facilities in the building zoning in accordance with the provisions of Part III of this Law on property management service contracts, accept the supervision of the owners, and promptly respond to the owners' inquiries about the property management services.
Property service enterprises or other managers shall implement emergency response measures and other management measures implemented in accordance with the law, and actively cooperate with relevant work.
2. How to change the property.
1. Initiate the preparation and set up the preparatory group, which requires the signature of more than 5% of the owners of the community to establish the preparatory group for the owners' meeting;
2. Send an application for assistance to the receiving office;
3. Negotiate directly with the developer to negotiate whether you can agree to change the property;
4. The owners of the community organize voting, and more than 65% of the votes can be appealed;
5. Find a lawyer to deal with it.
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Summary. We are happy to answer for you, dear, 1. Find the manager of the property company, you can directly find the manager of the property company to complain; 2. Find the street office where the community is located, and the street only has the right to accept and assist in handling property incidents; 3. Find the property management department of the housing management bureau, which is a department that directly supervises and manages the property company in the jurisdiction where it is located; 4. Find the developer, and the owner's complaint can be quickly formed; 5. You can find**, network platform**.
Is it reasonable for the property to charge the heating fee of the heat exchange station in winter?
We are happy to answer for you, dear, 1. Find the manager of the property company, you can directly find the manager of the property company to complain; 2. Find the street office where the community is located, and the street only has the right to accept and assist in handling the property incident; 3. Find the property management department of the housing management bureau, which is a department that directly supervises and manages the property company in the jurisdiction where it is located; 4. Find the developer, and the owner's complaint can be quickly formed; 5. You can find **, Hu Xi network platform leakage**.
It's not reasonable to kiss.
What you mean is that it is unreasonable for the property to charge for the heating of the heat exchange station.
Kiss, yes, unreasonable.
Is there a legal basis.
Legal basis: The property fee is the service charge of the property company, which is charged by the property company, and the charging standard is initially formulated by Kaiwanfeng Li Fashang, and after the establishment of the property committee, the property committee and the property company are calculated and formulated according to the service cost, company profits, etc. Both water and electricity are energy bills.
It belongs to the residential energy charge. Residents need to go to the bank to buy the quota and use it. The charging standard shall be uniformly formulated by each province, city and region.
The property has charged a fee for the operation of the heat exchange station, can it be returned?
I can get it back.
The property is only charged for heating, is it?
Not included. The management office only collects management fees, and water, electricity, cable, gas, heating, etc. are all paid by themselves.
Then I can complain about the property, right?
You can complain about the property.
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Complaints can be lodged with the Property Management Office of the local Real Estate Authority. The city management bureau, land resources or housing management of the property, you can consult the local city management bureau, should be able to know that the property management part is mainly the auxiliary facilities of the community, refers to the building and outside the building of all kinds of common equipment, common facilities and related sites, greening, roads, etc. for management. If the mediation fails to go through the legal proceedings, we need to pay attention to the corresponding work before the legal proceedings, try not to take the form of oral litigation, submit in writing, can better protect our legitimate rights and interests, and at the same time we need to pay attention to the fact that in daily life, if there is a dispute with the property management department, you must not use violence to solve it, only the two parties to negotiate first, in order to minimize the loss.
Legal basis: "Property Management Regulations" Article 46 Property service enterprises shall assist in the safety precautions within the property management area. In the event of a safety accident, the property management service enterprise shall report to the relevant administrative department in a timely manner while taking emergency measures to assist in the rescue work.
Where property management service enterprises hire security personnel, they shall comply with relevant state provisions. When maintaining public order in the property management area, security personnel shall perform their duties and shall not infringe upon the legitimate rights and interests of citizens.
According to Article 48 of the Property Management Regulations, the local people's real estate administrative departments at or above the county level shall promptly deal with complaints from owners, owners' committees, property users and property service enterprises in property management activities.
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