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Lenovo K910 mobile phone can support wireless connection to the Internet, if it shows that it has been connected to the WiFi network, but can not connect to the network normally, refer to the following situations and methods to try.
If you have other wireless networks around you, try to compare:
a. Other networks can be connected normally, you can judge that the mobile phone system and hardware function are normal, and try as follows:
1. Wireless network availability: It is recommended to use other devices to connect to the wireless network, compare whether it can connect to the Internet normally, if it cannot be connected normally, it is recommended to re-set the wireless network, such as changing the channel, encryption mode, etc.;
2. Whether dial-up is required: some telecom network users use ADSL to access the Internet, and need to dial up to verify their identity through PPPoE, and the mobile device cannot be verified, so it cannot be connected to the Internet, and you can contact Telecom customer service (Telecom customer service**: 10000) for further consultation;
3. Number of wireless network connections: It is possible that there are too many users using the current network connection, resulting in the inability to use the network normally, so it is recommended to try it during idle periods;
4. Wireless network signal: When the wireless signal signal is weak, it may lead to the inability to connect normally or the application cannot be connected to the network normally, it is recommended to move the mobile device to a strong wireless network signal to try;
5. Wireless network restrictions: Some network service providers or network departments will restrict the use of wireless networks, such as binding the MAC address of the device that can be used, and it is recommended that you check with the corresponding network service provider or management personnel;
6. Wireless network in public places: If you are visiting the wireless network provided by the merchant or the operator, you may need to verify additional user name or authentication code and other information, usually after successful connection, you can open the browser and enter the corresponding user name and password to use it normally, it is recommended to consult the customer service of the merchant and the operator for specific conditions;
7. If the above suggestions still cannot be improved, it is not excluded that the compatibility between the routing equipment and the product is caused, and it is recommended to replace the wireless network or routing equipment.
b. If other networks cannot be used normally after being connected, it may be caused by abnormal system or hardware functions
1. Back up the fuselage data to avoid the loss of important data, and try to restore factory settings;
2. If it still cannot be improved after recovery, take the time to go to the local maintenance site to test and process the system and hardware.
If the conditions are limited and it is not possible to compare with other wireless networks, it is recommended to conduct a simple investigation based on the above suggestions, and if it cannot be improved, send it to the repair site in time.
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If your phone shows that you are connected to a wireless network, but you still can't access the Internet, we recommend that you:
1.Turn off your phone, restart your router, and reconnect to your wireless network.
2.Confirm the transmission bandwidth of the router (the supported router supports 40 MHz, we recommend setting it to 20 MHz) and check whether the router network is normal.
3.Confirm that IP address filtering is set up in the router MAC address filtering.
4.If you still can't access the Internet via Wi-Fi, we recommend that you try using a static IP address.
1).If you are using the Android operating system, the method: Settings - Wireless & Network - WLAN Settings - Menu Key - Advanced - Use Static IP to check the box.
2).If you are using Android or above, you can do the following: Settings - (Connect) - WLAN - Select a wireless hotspot - Show advanced options - Tick - Swipe down the screen - IP settings - Static - IP address Gateway.
5.Connect to a different router attempt.
6.Factory reset after backing up your phone's important dataTry to: Settings - Reset Privacy - Factory Reset.
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Hello, there are many reasons that lead to this problem, and it is recommended to try the following methods:
1After restarting the phone and router, try to connect to wifi 2 Disconnect other devices from the router and use only your phone to connect to the router to try to use, or reset the router settings.
3. When you cannot connect, it is recommended to connect to other WLAN signals to see if it is normal.
4. In terms of mobile phones, you can rule out whether you have installed software related to network management, uninstall and restart the mobile phone.
5. In order to eliminate the problem of mobile phone software, it is recommended to back up the mobile phone data and restore the mobile phone to factory settings.
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If your phone can't access the Internet properly, please check the following:
1. If you don't restart your phone after upgrading to 4G**, you won't be able to use the Internet function normally;
2. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal;
3. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it;
4. After 3-5 minutes of power off, restart the phone and try again;
5. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;
6. If the traffic usage reaches the maximum value in the current month, the network will be automatically closed, it is recommended that you pay attention to our SMS reminder or inquire about the **product description.
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If you need to log in or connect to a wireless network with no or poor signal, even if it is three bars.
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So the wireless network on your connection, is there an Internet connection?
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If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device can't, it is recommended:
1.Use the built-in browser to log in to the webpage and see if the link can be opened normally.
2.If a networking software is not available, it is recommended to check whether the function is set to prevent individual applications from using Wi-Fi. Operation:
Settings - (More Connection Settings) - Traffic Monitoring - Manage Application Traffic (Limit Application Traffic) - View Software That Can't Access the Internet - Check WLAN (Note: Some models support the function of managing application traffic).
3.If the browser and networking software are not available, it is recommended to forget the network and try to reconnect: slide down the top curtain of the screen - press and hold the WLAN icon to enter the WLAN setting interface - tap and hold the name of the wireless network - forget (forget the network Delete network), and then search for the connection again.
4.If it doesn't work, please turn off your mobile phone and restart it.
5.Try connecting to a different wireless network.
6.If you still can't use the Wi-Fi network, it is recommended to back up the data in your phone (contacts, messages, **, etc.) and try to restore the machine to factory settings.
If the problem persists, it is recommended that you bring the purchase invoice, repair card, and mobile phone to a Samsung service center for inspection.
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Samsung phones are generally recommended to do the following:
1.Turn off the Huqiao mobile phone, restart the router, and reconnect to the wireless network.
2.Please confirm the transmission bandwidth of the router (the supported router supports the bandwidth of 40MHz, and the recommended setting is 20MHz), and confirm whether the router network is normal.
3.Confirm that IP address filtering is set up in the router MAC address filtering.
4.If you still can't Wi-Fi the Internet, it is recommended to try the static IP mode: Settings --WLAN - Select a wireless hotspot - Show advanced options - Tick - Swipe down the screen - IP Settings - Static - IP address Gateway.
5.Connect to another router and try to taste.
6.Try to restore factory settings after backing up your phone's important data.
If the problem still exists, it is recommended to bring the purchase invoice, three guarantees voucher and mobile phone to the service to be tested by the engineer with an open mind.
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If the network connection is normal, it only means that the router is functioning normally.
However, if you can't connect to the Internet, it means that there is a problem with the interface or settings.
It must be miswired or configured.
Pull out all the wires first, and make sure to connect them in 2 minutes.
Find out the cable that can dial up the Internet directly, and the one with the cat is the network cable that comes out of the cat.
Then try this cable, connect directly to the computer, dial-up the Internet, just be able to get on, this cable is very important.
Once found, connect this cable to the router you want to use, which is a different color than the other four.
The router is connected to the computer, just choose one of the four interfaces with the same color, all the same, the interface must be connected first, if the interface is not right, it is useless to configure it, everything is in vain.
After the interface is completed, enter the route, and there is a network service on the left side of the point, and there is a WLAN service in it.
Go in and select the PPPoe dialing method, and then enter the broadband account password below to automatically dial.
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Computer display: connected, just can't get on the network, how to solve it?
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If a broadband fault occurs, you can use the following methods to troubleshoot the fault:
1 Use stand-alone dial-up, if you are using a router, please temporarily disconnect the router for testing;
2 Restart the modem and the computer;
3 Re-create the broadband dial-up connection and try to dial again. How to do it: Start the Program Attachment Communication New Connection Wizard.
If the self-troubleshooting still does not recover, you can log in to the mobile phone business hall Customer Service Broadband Fault Report for feedback, and we will get in touch with you as soon as possible.
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1. A separate network cable can call the operator's customer service.
2. There may be a problem with the carrier's port.
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For families or small businesses:
1. If the mobile phone can't even connect to other WiFi, there may be software or hardware failures in the mobile phone, you can reset the mobile phone to the factory state first, or the mobile phone after-sales service Zhongfan trembling professionals will conduct a comprehensive inspection of the mobile phone software and hardware;
2. If the mobile phone is just connected to a certain wifi and cannot be connected to the network, it is recommended to use the following methods to troubleshoot:
1) If there is a software error in the operation of the mobile phone, cat and wifi router, it is recommended to try the mobile phone, cat state potato failure, and wifi router power off and restart;
2) Reduce the distance and physical obstacles between the mobile phone and the wifi router to ensure good wifi signal coverage quality;
3) If it is PPPoE dial-up Internet access, check whether the network cable between the cat and the WAN port of the WiFi router is loose, falling off, damaged, etc.;
4) Check whether there is a strong source of radio interference around the mobile phone and WiFi router, which affects the quality of WiFi signal transmission between the mobile phone and the WiFi router;
5) Log in to the WIFI router web management interface, check whether there are too many people connected to (rubbing) WIFI or watching, playing, and files, which seriously consumes network bandwidth resources;
6) Log in to the WiFi router web management interface and check whether the WiFi router configuration has Internet restrictions on mobile phones, computers, pads, etc.;
7) Log in to the WiFi router web management interface and check whether the WiFi router configuration is correct;
8) It is recommended to consult the broadband operator to check whether the network bandwidth line, cat, and wifi router have hardware failures, or the network bandwidth has not been paid within the time limit.
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Sometimes, I don't know why this happens, a small exclamation mark is displayed at the wireless network, although it is connected, but it cannot access the Internet. How to deal with this situation? Why can't I connect to the Internet when I connect to the wifi?
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Hello, this situation may be your broadband failure, or it may be that the router has not set the corresponding broadband account and password, you log in to the router management background to take a look, if there is no setting, set up the network, and then the wifi can be used normally.