What to do with the old skipping screen of ViVO phone

It also has something to do with the touch screen cable, reconnect the cable.

You can see how to deal with screen insensitivity:

1. Confirm the ambient temperature.

If the ambient temperature of the mobile phone is too low, it may affect the touch screen effect, it is recommended to keep the mobile phone at 0 35 ambient temperature.

2. Mistakenly turn on the talkback mode in barrier-free.

If you enable the talkback mode, the touch mode will change, and a green frame will be displayed on the screen when touched. You can press and hold the volume up button + down button for 3 seconds at the same time to exit the talkback mode, or double click Settings - double click More Settings - Swipe to Accessibility with two fingers - Double click Accessibility - Double click to close Talkback.

3. One-click acceleration to clear background programs.

If there are too many background programs, or there are abnormal programs in the background that may affect the touch screen effect, it is recommended that you speed up or clean up background programs with one click before trying again.

Note: Please check if it is installed"One-click lock screen.

class applications, some third-party"One-click lock screen. "The software will conflict with the lock screen that comes with the system, resulting in random jumps, such as jumping to the lock screen, etc., it is recommended to uninstall the third party"One-click lock screen. "and other types of software.

4. Whether there is liquid or stain on the finger or screen.

Liquid or stains on your fingers or screen will affect the sensitivity of the touchscreen, so it is recommended to clean it with a clean, dry cloth before trying again.

5. Check the film.

If you use a non-original film, it may affect the touch screen effect, so we recommend that you remove the film or go to the customer service center to reapply the film.

6. Replace the standard charger or data cable.

If you use a charger that does not come as standard, it may affect the phone's touch screen function while charging, so it is recommended that you use the standard charger and cable for charging.

7. Restart your phone.

Please restart your phone or force restart your phone to see if it returns to normal.

8. Upgrade the system version.

The new version improves compatibility and stability, and can be viewed by upgrading the system.

If the above methods are invalid after operation, you can bring your mobile phone and purchase voucher to the customer service center for testing and processing, customer service center address: enter vivo official website vivo**app--my-service outlets or vivo official website web version--slide bottom--service support--service network query--select provinces and cities to query the customer service center address. It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.

1. The screen is not sensitive due to the unclean screen: If there are dirt or water stains on the screen, it will form a loop on the screen and affect the touch screen effect. You can use a clean dust-free cloth to wipe the dirt and water stains on your phone.

Second, the mobile phone has a film: the film is too thick and there are bubbles, which may cause the touch screen to be insensitive. Remove the film and use it for observation, and you can replace it with a new one.

3. When charging, the screen is not sensitive: when using the mobile phone while charging, there may be unstable voltage, static electricity and other conditions, which leads to insensitive operation and the use of the original charger to charge the mobile phone; Or try recharging it with a grounded outlet. Also, try not to use your phone while charging.

If the above methods still fail to solve the problem of mobile phone screen failure, it is recommended to bring the mobile phone to the local vivo after-sales service center for testing and processing. The address of vivo after-sales service center can be found by entering the vivo official website - service network query, and selecting the province and city where it is located.

Note: You can call ** first to confirm the after-sales working hours and plan the itinerary reasonably.

Because my phone doesn't listen to the call and the screen jumps around, this is the problem on your screen, there is a problem with the system to restore factory settings or shut down, if it is still like this, then you need to replace the phone.