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Employee job satisfaction is not necessarily related to performance, and sometimes has a negative impact on the company's performance. In human resource management, the issue of employee job satisfaction is often mentioned. It is generally accepted that improving employee job satisfaction can increase employee enthusiasm and reduce talent turnover, thereby improving the competitiveness and performance of enterprises.
Business owners and top managers spend a lot of energy looking at how to improve employee job satisfaction.
But our findings on the realities of businesses tell us that this is not always the case. Employee job satisfaction is not necessarily related to performance, and companies strive to improve employee satisfaction while playing a negative role in the company's performance. A satisfied employee is not necessarily an effective employee.
According to the theory of psychology, the desire to eliminate dissatisfaction is stronger than the desire to be satisfied. John kennedy. As a result, it is sometimes possible to create dissatisfaction appropriately and let employees eliminate it through their efforts.
Satisfied employees may be reluctant to reform when the company needs to change in order to maintain their "satisfaction". There are people in the company who have a lot of power, a high income, and a high level of satisfaction, but the results of their work are not high. Satisfied staff are just average, not too outstanding.
Some employees of the enterprise have average ability, average performance, and average requirements, and they are easy to meet, so the satisfaction may be high. It is also important to improve the satisfaction of any section. There are always low-achievers, troublemakers, lazy people, and low-ability people in the business, and if their satisfaction increases, the business becomes dangerous.
Whether improving employee satisfaction improves business performance depends on how performance is defined and measured. Is performance measured in terms of sales, profits, customer satisfaction, brand reputation? If sales are used to measure results, all other things being equal, the satisfaction of employees is proportional to the income of employees, assuming that the company adopts a salary system.
In this case, the higher the company's sales revenue, the higher the remuneration of employees, and the higher the satisfaction of employees. If we use the per capita profit of the enterprise to measure the performance of the enterprise and improve the satisfaction of employees, it is not necessary to improve the performance of the enterprise. Depending on the tax refund rate, it depends on how well the company's management fees and sales expenses are controlled.
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Increasing employee satisfaction improves business performance. Because he is influenced by everyone's values, different employees have different value judgments on the same thing, and job satisfaction is subjective cognition, if employees improve satisfaction, he will improve employees' enthusiasm for work, reduce the loss of talent, thereby improving the competitiveness and performance of enterprises.
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Improving employee satisfaction can of course improve the performance of the enterprise, because employees are satisfied, then employees are also full of motivation, so it can also improve work efficiency and promote the development of the company.
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Of course. If employees are particularly satisfied, they will be particularly productive at work, which can improve the performance of the business.
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1) Employees' promoting suggestions and inhibiting suggestions were positively correlated with work self-efficacy.
2) The positive relationship between positive moderating and promoting advice, hail inhibition and work self-efficacy. When employees' facilitative suggestions and inhibiting sources of inhibitive suggestions are used, employees' work self-efficacy is higher.
3) Job self-efficacy was positively correlated with job performance.
4) The interaction of facilitative advice and suggestion affects job performance through work self-efficacy. When an employee's facilitation is taught to the superior, the more likely the employee is to have a higher experience of work self-efficacy, and thus the more likely it is to produce a higher actual job performance.
5) The interaction between inhibitory advice and suggestion affects job performance through work self-efficacy. When an employee's inhibitive advice is received from a superior, the more likely the employee is to have a higher experience of work self-efficacy, and thus the more likely it is to produce a higher actual job performance.
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Providing employee satisfaction can improve business performance for a number of reasons:
1) Improve employee satisfaction, is to improve the enthusiasm of employees, after the enthusiasm of employees is improved, employees will be more serious and responsible in their work, which improves the internal production efficiency of the enterprise, reduces the error rate of products, and improves the quality of products.
2) Improve employee satisfaction, which is conducive to enterprise innovation. Innovation is a creative activity, relying on the stimulation of employees' resources and potential, innovation can not force employees to complete, can only motivate employees to complete, which can only be achieved when employees are highly satisfied.
3) Improving the satisfaction of sales and after-sales employees will improve customer satisfaction. Only satisfied employees will provide first-class service to customers, and customers will be truly satisfied, think about Haidilao's customer service, which is based on employee satisfaction.
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