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If you use mobile data to access the Internet and lose your connection for no reason, it is recommended to:
2.Check if you have set up a mobile data restriction feature. Method: Settings - Traffic Monitoring - Set Data Usage Limit - Limit Data Use - Disable (Different models of mobile phones may operate slightly differently).
3.Try a different location or a different time slot.
4.Try to change another SIM card.
5.If the mobile data connection is still disconnected for no reason, it is recommended to connect to the wireless network to update the system version of the mobile phone. Note: Please back up the data in your device before upgrading.
If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.
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If the wireless signal of the mobile phone is weak or unstable, resulting in frequent drops, Samsung mobile phones generally recommend the following steps to troubleshoot and deal with them:
1.Turn off your phone, restart your router, and reconnect to your wireless network.
2.Confirm the transmission bandwidth of the router (the supported router supports 40 MHz, we recommend setting it to 20 MHz) and check whether the router network is normal.
3.Confirm that IP address filtering is set up in the router MAC address filtering.
4.If you still can't Wi-Fi the Internet, it is recommended to try the static IP mode: Settings --WLAN - Select a wireless hotspot - Show advanced options - Tick - Swipe down the screen - IP Settings - Static - IP address Gateway.
5.Connect to another router and try to taste.
6.Try to restore factory settings after backing up your phone's important data.
If the problem still exists, it is recommended to bring the purchase invoice, three-guarantee voucher and mobile phone to the service center for testing by the engineer.
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If you are using a Huawei phone and disconnect and reconnect from time to time when connecting to Wi-Fi, please perform the following attempts:
1.Confirm that your Wi-Fi signal is good.
After restarting your phone, pull down the notification bar, press and hold the Wi-Fi icon, and check and hold the Wi-Fi interface. If the signal is weak, it is normal for the phone to be disconnected and reconnected, and it is recommended that you move to a place with a better signal.
2.Please restart, reset, or upgrade your router.
Please check whether the same situation occurs on nearby mobile phones using the same Wi-Fi network, if the same situation occurs, it may be that the router is abnormal.
It is recommended that you restart the router or reset the router or upgrade the router version after trying (upgrade the router version: Generally, click "Software Upgrade" on the router settings interface, and upgrade to the latest version through "**Upgrade" or "Local Upgrade". For specific router settings and upgrade operations, please consult the router equipment provider).
3.It is recommended that you set your Wi-Fi to sleep and always maintain Wi-Fi connectivity.
If your phone's Wi-Fi network is disconnected when it is standby and the network is reconnected when the screen is on, you can set the Wi-Fi to always maintain the Wi-Fi connection in the hibernation state as follows:
4.Reset network settings attempt.
If the above methods still do not solve your problem, we recommend that you back up your data in advance (WeChat QQ and other apps need to be backed up separately) and bring your purchase voucher to a nearby Huawei Customer Service Center for maintenance.
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1. Check the wifi signal of your mobile phone.
Please check whether the wifi signal strength in the status bar of the mobile phone is weak, if it is weak, please move the location of the mobile phone or use other mobile phones to connect to this wifi for comparison.
2. Check the router settings.
Please check the router manual, enter the router settings, and check whether to set dual-band or multi-band in one, if so, it is recommended to turn it off and try again.
3. Check your phone settings.
In Settings --Wi-Fi --Advanced Settings --WiFi Hibernation, change the WLAN hibernation policy to "Never sleep".
Note: Android 10 and above models do not support setting the WiFi hibernation policy.
4. If the application consumes more power in the background, the system will intelligently control the background power consumption to save power, which will affect the application networking, you can enter Settings - Battery - Background Power Consumption Management - Find the corresponding software - Allow high power consumption in the background.
5. Reset the network settings.
Back up the data, go to Settings - System Management - Backup & Reset - Reset Network Settings - Select the corresponding SIM card - Reset the settings, and then use it to view.
Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.
6. Reset all settings (do this when you can't see the reset network settings menu).
This action does not delete the software or files, only resets all the settings; For data security, you can back up important data before operation.
Note: Go to Cloud Service - Device Cloud Backup - Backup Data Type - System Data - Return - Back to Back Up Now to back up some system settings and desktop layout; Cloud service--Data synchronization--Turn on WLAN, Bluetooth, etc. to synchronize data to cloud service.
7. Service center testing.
If the above methods fail to help recover, the customer service center needs to detect and process, the customer service center address: enter the vivo official website vivo**app--my--service outlets after-sales outlets--select the province and city to query the customer service center address;
Tips: It is recommended to bring relevant purchase vouchers (such as: purchase invoice, warranty card, ID card) when you go, and consult the staff of the consulting center in advance to ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the service.
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The mobile phone is obviously full of signal, but the network is always disconnected? Take a look at these 4 settings.
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1. After the phone is disconnected from the network, we can try to reconnect to the network, at this time we turn off the data connection in the phone, and then try to connect to the network. If you can't connect to the Internet, then your mobile phone may be in arrears, please check the mobile phone bill in time.
2. If the mobile phone is connected to the network and cannot access the Internet normally, then you can restore the network settings of the mobile phone. Let's take the iPhone as an example, open the phone's "Settings" app, then click the "General" option, then click the "Restore" option, click the "Reset Network Settings" button after entering, and wait for the restoration to end and connect to the network again.
3. Tips for using mobile phones: 1Inaccurate mobile phone positioning may be caused by poor mobile phone network signal, please go to a spacious environment to try to relocate, do not locate in a poor mobile phone signal, such as in an elevator or underground parking lot.
There are many other functions in the mobile phone, but we may not use these functions, such as blind mode, one-handed mode, reading mode, etc., these functions are designed to help people with disabilities, and the average user does not use them for the time being.
If the phone is stuck after opening a software, it may be that the software is not compatible with the mobile phone system, please uninstall the app as soon as possible, and it is recommended that users install the app in a regular channel.
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With the development of modern society, mobile phones have become an indispensable part of people's lives. However, sometimes we encounter a situation where the mobile phone suddenly disconnects, what should we do at this time? Here are a few solutions.
Method 1: Check the network connection.
Check the mobile phone signal: First of all, confirm whether the mobile phone signal is normal, if the signal is weak or there is no signal, then it is a network problem, and you need to wait for the signal to recover.
Check the network settings: If the grip signal is normal, then you need to check the network settings. Find the "Wi-Fi" or "Mobile Network" option in your phone's settings screen, make sure it's turned on, and you're connected to an available network.
Method 2: Restart your phone.
If checking your network connection still doesn't fix the problem, you can try restarting your phone. Restarting your phone can clear some caches and errors, allowing you to re-establish your network connection. The way to restart your phone is simple, just long press the phone power button and then select "Restart".
Method 3: Clear the cache.
If restarting your phone still doesn't fix the problem, then you can try clearing the app's cache. Find the "Apps" option in your phone's settings interface, then select the app you need to clear the cache, tap the "Storage" option, and then select "Clear Cache".
It is a very headache for the mobile phone to be disconnected, but as long as you follow the above methods to troubleshoot, I believe the problem will be solved soon.
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There are several reasons why mobile phones are often disconnected:
1. The network signal is unstable, although the signal is full, but the wireless signal will be interfered by many factors, and the mobile phone display signal has a delay phenomenon.
2. The cache of the mobile phone is not enough, when the cache cannot accommodate the web page being browsed, the mobile phone will automatically disconnect from the network, so you need to regularly clear the cached garbage.
Mobile phone, the full name of mobile ** or wireless**, commonly known as mobile phone, was originally just a communication tool, and in the early days, there was a common name of big brother, which is a portable ** terminal that can be used in a wider range, and was first developed from the battlefield mobile machine manufactured by Bell Labs in the United States in 1940. In 1958, the Soviet engineer Leonid. Kupriyanovic invented the -1 mobile**, and in 1973, American Motorola engineer Martin Cooper invented the world's first commercial mobile phone.
After the 2G era and the 3G era, it has developed to the 4G era so far, and the 5G era is also closely followed, and 5G commercial use has appeared in China.
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1. The data network is automatically disconnected: restart the phone to see if it is restored; Confirm whether the network environment of the mobile phone is good, if the network is poor, it is recommended to change to a better environment; Go to the mobile phone settings - system upgrade to detect and update the mobile phone system; You can enter the guess circle into the phone settings - more settings - restore factory settings - restore all settings (this operation will restore some settings of the phone, such as the traffic set by i Butler, the default software, the theme set by the i, font, volume, brightness, etc., and the data in the mobile phone will not be lost).
2. The wireless network is automatically disconnected: restart the phone to check whether it is restored; Go to the phone settings -- WLAN interface -- (left menu key) -- advanced settings interface, and modify the WLAN hibernation policy to "never sleep noisy pants"; Confirm whether the wifi signal is good, or connect to the wifi network and try again; Go to Settings - System Upgrade, and check that the upgraded mobile phone system is the latest version (for specific operation steps, please refer to the third item in Method 1); It is possible to go to phone settings - more settings - factory reset - restore all settings.
Dial in ** to enter MTK engineering mode.
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