Is the Apple repair center reliable, and does Apple after sales maintenance cost money?

Exactly the same construction.

Big apple logo

The average person really can't see that this is one.

Counterfeit Apple repair shop.

A fake Apple repair center in an office building.

A fake battery of 60 yuan sells for 400

Recently, Ms. Jiang was pitted by a "Li Ghost" apple repair point in Beijing Galaxy SOHO. According to the acceptance form, Ms. Jiang paid 1,015 yuan for the repair of the Apple iPad mini2, of which 816 yuan for materials and 119 yuan for services.

Ms. Jiang said that she had repeatedly confirmed with the sales staff whether it was an authorized Apple repair center, and only carried out the repair after receiving a positive answer. At present, the law enforcement officers of the Dongcheng Branch of the Beijing Municipal Bureau of Industry and Commerce have investigated and dealt with this store.

In this repair center shop, a wall full of "Apple's special ** mobile phone protective film" has attracted the attention of law enforcement officers and reporters, and the price of mobile phone protective film is between 100-200 yuan.

Ma Tao, head of the trademark section of the Dongcheng Industrial and Commercial Bureau, told reporters that Apple has never produced any protective film, and even the protective case is only one model of iPad Air. Later, the reporter found that the store has everything involved in Apple's various products, and the price is between 100-400 yuan.

Law enforcement officers seized counterfeit Apple product accessories at the scene.

Law enforcement officers then entered the warehouse and found a large number of mobile phone batteries printed with the Apple logo, which were sold for about 300-400 yuan each. Ma Tao said: "The purchase price of these batteries is less than 60 yuan, and they are all counterfeit and shoddy products. ”

Law enforcement officers found from recent transaction records that in just over half a month, the transaction amount of this store was as high as more than 200,000 yuan.

How to identify a counterfeit repair point.

**。Counterfeit repair outlets attract consumers with cheaper parts** than Apple's official ones, but they generally charge a so-called "boot service fee".

The above-mentioned merchants who were investigated and punished charged 199 yuan for changing the screen, and the other two counterfeit stores charged 428 yuan and 329 yuan respectively.

Storefront. The "apple" logo of regular Apple repair shops is smaller, while most counterfeit shops prominently use counterfeit signs on store signs, wall advertisements, and store decoration.

Most of these maintenance locations are located in high-end office buildings and shopping malls.

It is understood that at present, the mobile map does not have the ability to review the qualifications of the store.

How to find a legitimate repair point.

Consumers need to be reminded here that once the parts of the mobile phone are replaced in the counterfeit store, they will face the embarrassing situation that the repair will not be accepted in the official Apple store.

The second is to log in to Apple China's official ** to inquire about authorized repair points.

Hello dear, Apple's after-sales maintenance is not necessarily free, because Apple stipulates that if you disassemble the machine yourself, it will not be repaired, and the general maintenance is hardware maintenance. In addition to this, hardware and other repairs during the warranty period are free of charge, but man-made damage will be at your own expense. Apple after-sales details:

1. Free maintenance in accordance with the hardware warranty policy of Apple products in China, according to the Apple official website sales policy, Apple manufacturer's one-year limited warranty policy. Warranty period: The iPhone and its included accessories are covered by a 1-year warranty from the date of original purchase.

2. According to China's three-guarantee laws and regulations, the above policy only applies to Apple products purchased in Chinese mainland. Please check whether the product** comes with Apple's three-guarantee warranty card when purchasing Apple products to ensure that it can be protected by China's three-guarantee laws and regulations. If the product is purchased from outside Chinese mainland, it is not covered by China's three guarantees laws and regulations.

3. Within the scope of the three guarantees, if the whole machine is replaced (excluding accessories and earphone products), the warranty period of the replaced product will be recalculated from the date of replacement. The warranty period of Apple's mobile phone hardware is one year. As long as there is a problem within one year of the warranty period of the mobile phone, you can find Apple after-sales free repair or replace the new phone.

Summary. Hello dear, it's a pleasure to serve you. The methods of Apple after-sales repair are as follows:

Method 1: 1 Open the official website Enter the official website and click on Technical Support 2 Select the project Click on "Service and Repair Information" at the bottom 3 Appointment Service Click on your iPhone, click "Make an appointment" or "View Repair Pricing" 4 Submit Information Select the repair method to send it for repair by yourself or call us.

How does Apple repair after sale.

Hello dear, it's a pleasure to serve you. The methods of Apple after-sales repair are as follows: Method 1:

1 Open the official website Enter the official website and click on Technical Support 2 Select the project Click on "Service and Repair Information" at the bottom 3 Make an appointment for service Click on your iPhone, click "Make an appointment" or "View Repair Pricing" 4 Submit Information Select the repair method to send it for repair by yourself or call us.

Method 2: Call Apple after-sales service customer service at 400-666-8800. Then contact Apple's human customer service. Tell the human customer service that you need to deal with it after sale. Manual customer service will give you relevant after-sales guidance.

Method 3. If your iPhone is still working fine. Or you can use someone else's apple.

Then you can submit your after-sales application in the service app in the app store**service app. Just make an appointment. Then bring your ID card and go to your local Apple after-sales outlet for after-sales.

Apple's after-sales repairs are free of charge during the warranty period, but do not include failures caused by factors such as man-made damage, abnormal use, and improper repairs, which require payment for repairs. If your device is out of warranty, or if it is a fault that is not covered by the warranty, you will need to pay the corresponding repair fee. Before repairing, it is recommended that you consult Apple customer service to understand details such as the repair situation and cost, so that you can make a reasonable decision.

In addition, Apple also offers some paid repair services, such as Apple's AppleCare+ program, which can provide a longer warranty and more comprehensive repair services for your device.

Hello, long waiting. Apple after-sales maintenance steps: 1. Go to the local Apple mobile phone authorized after-sales point, and the customer service will let you fill in the fault application form and test the fault phenomenon in person, so you must confirm under what circumstances the fault will occur before sending it for repair, and at the same time backup important information such as address book and text messages to avoid loss.

2. After 2-3 hours, if it is a software or other minor fault, a fault detection sheet will be issued and sent to the maintenance engineer of the after-sales department for processing. 3. If the fault can not be dealt with immediately, a replacement order will be issued, and the customer will be replaced with a new machine in about 10-15 days after sale, and the warranty time and activation time at this time will continue the warranty time and activation time of the old machine. I hope I can help you and have a great day.

Dear Rock Tremor users, Apple after-sales maintenance needs to charge a certain fee, and the specific cost will vary according to different maintenance items. If your device is still under warranty, then you can enjoy the free repair service of Closelight. If the device is out of warranty, then you need to pay a certain fee to repair it.

Before the repair, the Apple after-sales service staff will provide you with a repair list, which will detail the cost of the repair. If you agree on the cost of repairs, then repairs can be made. If you don't agree to the cost of the repair, you can choose not to repair it or find another repair service provider.

In conclusion, there is a charge for Apple after-sales repair, but the specific cost will vary depending on the situation.

If you purchased your iPhone through Apple's official website** store or offline direct store, you can go directly to Apple's offline store for after-sales repair, and you don't need to bring a receipt. Because your purchase history and information can be viewed on the computer, you don't need to provide additional information.

The only thing that needs to be noted is that the after-sales maintenance of the national version of the iPhone must carry a three-pack certificate, while other versions such as the Hong Kong version do not need it.

2.Purchased through a third-party authorized reseller.

If you did not buy your iPhone from an Apple** store or offline store, but through a third-party authorized reseller. If you choose to go to a directly managed store for repairs, then you need to bring the invoice issued at the time of purchase in addition to the three-guarantee certificate.

Although the rumors that Apple adjusted the warranty policy of the national version of the iPhone some time ago were confirmed to be rumors, there is still one thing that has changed, that is: whether it is to replace the accessories or replace the whole machine, no decision will be made on the spot, but the user needs to leave the faulty phone to wait for the notification, and cannot be replaced on the spot.

Go to a nearby Apple repair point to fix it, and it doesn't matter anywhere else.

Officially authorized stores or iPhone 4S stores are available...