The phone is dead, the charging can t wake up, and the power button is broken, what should I do

If you are using a vivo mobile phone, it is recommended to take the mobile phone to the vivo customer service center for repair. (Vivo customer service center address: Enter vivo official website vivo**app--My--after-sales outlets--Select the province and city to query the service center address.) ）

Summary. The repair method of mobile phone power key failure is relatively simple, and the specific method is as follows:

What should I do if the power button of the mobile phone fails and I can't turn it on.

The repair method of mobile phone power key failure is relatively simple, and the specific method is as follows:

1. If the power button of the mobile phone fails, you first need to confirm whether the key response is normal after removing the protective case; 2. Then to confirm whether the screen cannot be lit after the automatic shutdown caused by the low battery, it is recommended to try again after charging; 3. If it still doesn't work, you need to press and hold for more than 15s to force the phone to restart or turn on to try. If you really can't do it, you need to back up the data in advance and bring the purchase invoice to the local after-sales service outlets for maintenance.

If the power button is not working, it may be that the phone has been used for a long time, and it is easy to be oxidized when exposed to air every day. At this time, the way to deal with it is to buy a bottle of 95% medical alcohol at the pharmacy first, remember to use a high concentration, low concentration has no effect, and then apply a cotton swab to the power button, and wipe it repeatedly on the power button, which will wipe off the oxidized substance on the surface. Finally, try to press the phone a few times repeatedly.

1. You can force restart the phone first: press and hold the "power button" for more than 12 seconds;

2. Upgrade the system version.

The new version of the system has improved the compatibility and stability, optimized the performance, and entered Settings - System Upgrade (some models are: Settings - My Device - iQOO UI Version), you can view the system version information. If it's not the latest version, it's recommended to upgrade the experience.

3. Clear the storage space.

When the storage space of the mobile phone is insufficient, it may cause a crash, enter the mobile phone i manager and click on the space cleanup, wait for the scanning to be completed, click "one-click rest assured to clean" to delete the junk cache file, and follow the page recommendations to uninstall the infrequently used apps to keep the storage space sufficient (it is recommended to reserve more than 20% of the free space).

4. If it is a crash caused by software, try to clear the software data or reinstall the software.

Abnormal application data may cause crashes, so it is recommended to clear the application data or uninstall and reinstall the application after backing up the important data of the application.

Clear software data: Go to Settings - Apps & Permissions - App Management - Top Right Corner....--Show System Programs--Find Apps, Select Storage, Click Clear Data (Some models: Enter Settings--More Settings--Application Management--More--Show System Processes--Find Apps, Select Storage, and Click Clear Data);

<>5. Restore factory settings.

It is recommended that you clean up redundant files or configuration information by resetting your phone after backing up important data.

How to operate: Go to Settings - System Management - Backup & Reset - Clear All Data (some models are: Settings - More Settings - Factory Reset - Erase All Data), click to enter and follow the on-screen prompts.

Erasing all data will restore the phone to its original state, delete all data in the system space of the phone, including accounts, system and application data and settings, and installed apps.

6. Service center testing.

If the above methods fail to solve the problem, it is recommended to back up the mobile phone data in advance, bring the mobile phone and purchase voucher to the vivo customer service center for testing, and enter the mobile phone vivo official website APP--Service--My Service--Service outlets to query the address of the nearest customer service center outlets and**.

Connect the phone and computer with a data cable, then open the run box, and enter C: adb shell reboot1 to boot the computer. The following takes the win10 system and Meizu 16 mobile phone as an example to introduce the specific operation method:

1. First of all, connect the mobile phone and the computer together with a data cable.

2. If the connection is successful, press and hold the win key and the R key on the keyboard at the same time to open the run box.

3. After opening the run box, enter cmd in the input field of the run box, and then press the enter key to enter.

4. In the pop-up page, enter the command c: adb shell reboot1.

5. Done. <>

Precautions1. Be sure to connect the mobile phone and the computer successfully with a data cable before the following operations can be carried out.

2. If there is no data cable, it cannot be operated.

When the phone is dead, you can press and hold the volume button to wake up the phone when it crashesGenerally, Android phones can be woken up with the volume button.

Press the power button for ten seconds to force the phone to restart.