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Check whether the background app is surfing the Internet at that time.
Do a comparison test. Put the card into another phone, or use someone else's card to put it into your own phone. If the card does not work well, it is recommended to go to the business office to replace the card.
You can close and reopen the app, or uninstall the software and reinstall it.
Turn mobile data off and on. Turn airplane mode on and off again.
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If the phone system is stuck, please follow the steps below:
1. Please keep your phone's battery level higher than 20%. In order to prolong the battery life and protect the phone when the battery is low, the performance of the phone will be limited.
2. If your phone is installed with third-party mobile phone management software, please uninstall such apps and try again. Usually, this kind of software conflicts with the mobile phone manager that comes with the phone, which will cause the operation to freeze.
3. If the phone has been rooted, please restore it to the official stable version.
4. Too many background applications will cause the system to freeze, it is recommended that you clean up the background process in time.
5. Restart the phone: If the phone is not turned off for a long time, it will cause too much cache data in the system, and the phone will not run well, etc., you can try to restart the phone to recover.
6. Change the phone settings through Phone Manager
1) Click Phone Manager - Auto-Start Management, and turn off the software that does not need to be automatically started when the phone is turned on.
2) Open Phone Manager - Clean Up to clean up the cache.
4) If the device supports SD card storage, please unplug, replace or clean the SD card.
5) Use a data network or WLAN with stable internet speed and signal.
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There may be many reasons for the slow response of the mobile phone system, and we recommend that you troubleshoot and solve the problem in the following ways:
1. If you haven't cleaned up the background apps and caches for a long time, please clean up the background apps and caches in time.
Here's how to close background apps, you can click on the app after the list of background apps is brought up.
Lock the apps you want to keep from being cleaned.
Clear cache operation path: Click Phone Manager > Clean Plus or Ant Speed to clean the cache.
<>2. If it is a virtual navigation device, it is recommended that you click on the navigation bar at the bottom of the screen.
<> clean up background processes.
3. If it is a device that supports the front navigation key, the navigation bar is turned off by default at the factory, you can swipe the navigation key left and right to display the recently used apps, and then click.
<> clean up background processes.
4. If you have installed too many apps, please clean up the unwanted apps in time and keep your phone with enough memory space.
5. If you have not charged for a long time, please charge your phone in time, please try to keep the battery level of your phone higher than 20%.
6. If you have installed other third-party mobile phone manager applications, it is recommended that you only keep the mobile phone manager application to avoid multiple mobile phone management applications running at the same time, which will cause conflicts and affect the normal operation of the system.
7. If the network is unstable or the signal is not good in your location, please try to connect to a data network or WLAN with stable network speed and signal. Network instability will cause latency in networked applications, and slow loading during ****** and ****.
8. If you haven't restarted your phone for a long time, please restart your phone and try again, restarting your phone can help you clear some cached data and improve the system running speed.
10. If your app has not been upgraded for a long time, please upgrade the app to the latest version. In daily use, it is recommended that you update the app to the latest version in a timely manner, as the latest version will optimize and improve some known issues.
11. If your system has not been upgraded for a long time, please update the system in time. System updates fix vulnerabilities and issues in some older versions to keep your phone running safely.
12. If the above methods still do not solve the problem, we recommend that you back up important data in advance and bring the purchase receipt to the Huawei Customer Service Center for testing.
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Close the apps running in the background of the phone or clean up the storage space of the phone in the dust, here is an example of closing the apps running in the background of the phone, the specific method is as follows:
1. First turn on the mobile phone, and then click the right-click on the menu function of the sending file in the lower right corner of the page below, as shown in the figure below.
2. After entering the background management interface of the mobile phone, find the application you want to close the background running, and click the "x" symbol; In addition, you can also click on the trash can symbol at the bottom of the page to close all the apps running in the background of the phone with one click, as shown in the figure.
Third, in this way, the available operating memory of the mobile phone will be increased, and the running speed of the mobile phone will be accelerated.
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