What should I do if I can t access the Internet on my own wifi connection?

If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2. If individual applications cannot access the Internet:

Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.

You need to determine whether the router is connected to the network, only if the router is properly connected to the cat, the router's wifi connection can access the Internet normally.

Detection method: 1. First connect to the wifi of the router you want to query the password

2. Enter the background of the router, enter the IP address of the router in the browser, 360 routing, TPLINK, Mercury and other addresses, dlink, a certain message, etc., this is generally written behind the router, and the password for logging in to the background of the router is also written in the back.

3. Check the networking mode, according to your own broadband settings, find your own networking mode, generally broadband dialing, the operator gives and the password.

4. Set wifi, and password, save and exit.

5. If the above steps are okay or not, you need to try a different router to see if it is a router problem.

Sometimes, I don't know why this happens, a small exclamation mark is displayed at the wireless network, although it is connected, but it cannot access the Internet. How to deal with this situation? Why can't I connect to the Internet when I connect to the wifi?

What should I do if the wifi at home shows that I am connected but cannot access the Internet?

2Then let's check the [LAN IP] of the router, that is, the gateway of the router, and click on the WiFi connected in the [Settings] of the mobile phone

What should I do if the wifi at home shows that I am connected but cannot access the Internet?

What should I do if the wifi at home shows that I am connected but cannot access the Internet?

What should I do if the wifi at home shows that I am connected but cannot access the Internet?

4We can check the gateway of the router, what should I do if the wifi at home shows that it is connected but cannot access the Internet?

What should I do if the wifi at home shows that I am connected but cannot access the Internet?

6Because our mobile phone is connected to wifi, we log in directly to the router background, and the wifi at home shows the connection, but we can't access the Internet, what should I do?

7. What should I do if we open [Internet Settings] and the wifi at home shows that it is connected but cannot access the Internet?

8. Here we have to make sure that we are [dynamic IP] login, the wifi at home shows the connection, but can not go online, what should we do?

What should I do if the wifi at home shows that I am connected but cannot access the Internet?

10. What should we do if we need to change the [LAN IP] and [Preferred DNS] WiFi at home but can't access the Internet?

What should I do if my mobile phone is connected to wifi but I can't access the Internet? The solution is taught to you, learn quickly.

2.It is recommended to go to Settings, search for Reset Network Settings above, and try to reconnect after resetting Network Settings; (Resetting network settings will reset all network settings, including Wi-Fi, mobile data network, and Bluetooth settings, and will not delete other data or modify other settings.) ）

3.Check whether the router has a blacklist and whitelist (please refer to the router manual for details);

4.Power off and back on the router and try to connect;

5.Reset the router to factory settings, set it up again, and try to connect again (press and hold the factory reset button, please refer to the router manual for details).

6.If access is denied when you connect:

1) It may be that your router has the Mac address filtering feature (black and whitelist) feature turned on.

The router MAC address filtering path is usually as follows: Router Management Interface > Wireless Settings > MAC Address Filtering. (There may be differences in the setting path of different routers, please refer to the router manual or consult the customer service of the equipment provider.) ）

2) If the blacklist and whitelist are enabled, confirm the Wi-Fi MAC address of the device on the mobile phone, and add the address to the allowed MAC address access list or remove it from the prohibited MAC address access list.

3) For the first mobile phone and above, please change to use the device MAC.

4) After completing the above settings, restart the router.

1) The number of connected users may be too large, please disconnect other connected devices and try to reconnect to the WLAN.

2) Restart your router, turn off and on Wi-Fi, or try restarting your phone to connect in.

3) Try to set a static IP, please long press the hotspot name, click Modify Network > Show Advanced Options > IP > Static.

5) If the problem persists, back up your important data (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to a nearby Huawei Customer Service Center for testing.

8.If the connection message is full, the maximum number of Wi-Fi hotspots has been reached, and we recommend that you use another network connection.

If the preceding methods still do not solve your problem, we recommend that you back up your data (third-party apps such as QQ and WeChat must be backed up separately) and bring your purchase voucher to the Huawei Customer Service Center for testing.

Huawei Customer Service Center.

Boarding service. Repair spare parts** inquiry.

There are the following reasons why the wifi in your home is not connected:

1. Router failure: The router runs for a long time, and sometimes it falls into a state of endless loop, constantly obtaining IP, constantly connecting but just unable to connect. Of course, a faulty router hardware or configuration problem can also cause other devices to not connect.

2. Multiple devices are connected at the same time: too many digital devices are connected to the wifi of the same router, which puts a lot of pressure on the router, which can easily cause conflicts and cannot be connected, especially in the office.

3. Mobile phone wireless network card failure: the mobile phone receives wifi signals are realized by the mobile phone's wireless network card, after the mobile phone is used for a period of time, the wireless network card may be aging, resulting in poor wifi signal reception or unable to connect to wifi.

4. Problems with the mobile phone system: After some Android phones are re-flashed, the mobile phone system is unstable, and it may also cause the mobile phone to fail to connect to wifi. In addition, the firmware of the router is not compatible with the phone, which may also cause the phone to not be able to connect to wifi normally.