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It is recommended to bring your mobile phone and relevant purchase vouchers to the vivo customer service center for testing and processing: enter the vivo official website vivo**app--my--outlet inquiry, select the current city to obtain, it is recommended to contact in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.
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It's easy, just go to a phone repair shop.
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Forgot the lock screen password but can use your fingerprint to unlock your phone:
1. In the password input interface, Xiangyun has entered the wrong lock screen password for 5 consecutive times, and after the pop-up "mobile phone is locked", you can click "Forgot Password" on the screen (if it is a pattern password set, the wrong password for 5 times needs at least 4 points and the password entered each time is different);
2. Click Forgot Password and use the password to change the lock screen password, Note: Both passwords need to be entered correctly to change the lock screen password;
3. If you forget the password, you need to enter the cloud service.
Clear all data--Clear Now--Enter the vivo account password to clear the data, clear the data and decrypt it, re-enter the phone to set the lock screen password, Note: This operation will erase all data in the phone and restore the factory settings, the cleared data includes: account, system and application.
Avoid being lost and unable to be retrieved.
Forgot lock screen password can't unlock phone with fingerprint:
1. Enter the wrong lock screen password for 5 consecutive times in the password input interface (if it is a pattern password, the password must be at least 4 points for 5 times and the password entered is different each time).
2. After popping up "The phone is locked", you can click "Forgot Password" on the screen, enter the password to change the lock screen password of Jinzhiliang, if you forget the password, you can bring your ID card.
The purchase invoice is processed at the vivo customer service center;
If you can't retrieve the lock screen password through the password shouting, you can send a clear data command by finding your phone (all mobile phone data will be deleted, please be cautious), if you don't have the function of finding your phone, it is recommended to bring your phone and related purchase vouchers to vivo customer service center for processing.
Select your current city to get it.
It is recommended to bring relevant purchase vouchers when you go, and consult the staff of the center in advance to ensure that the staff go there during normal working hours, avoid running empty, and pay attention to safety on the way to and from the service.
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1. If you have set the lock screen password of the secret stove smile and trembling protection, you can reset the lock screen password of the mobile phone through the secret protection, and the specific methods are as follows:
1. First, enter the wrong unlock password in the lock screen of vivo nex until the phone is locked, and then click "Forgot password", as shown in the figure below.
2. After entering the identity verification interface, click "Verify" in the upper right corner of the page for password protection questions, as shown in the figure below.
<>2. You can bring your mobile phone and purchase invoice to the nearest official repair center of vivo mobile phone to unlock it. Shengxiang.
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Situation 1: I forgot the lock screen password but can use my fingerprint or face to enter the desktop.
1. After backing up your data, connect to the network and enter the cloud service of your mobile phone.
Log in to the account - find the device - turn on "Find phone", use another mobile phone or computer to open the vivo cloud service (enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone, clear the difference in the data, so as to clear the lock screen password.
Scenario 2: I forgot the lock screen password and cannot enter the desktop.
1. Enter the wrong lock screen password 5 times in a row in the password input interface, the screen has the "Forgot Password" option, click "Forgot Password", fill in the previously set password answer for verification, and modify the lock screen password;
If you have forgotten the lock screen password and have enabled the Find Device function before, you can try to use another mobile phone or computer to open the vivo cloud service (enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and clear all the data, so as to clear the lock screen password.
Note: If you have turned on Find Your Phone and the network is stable, you can go to the vivo cloud service webpage - Find Phone - "Data Backup".
2. If there is no "Forgot Password" option, 1) Turn off the machine, press and hold the volume plus button and the power button for about 5 seconds to turn on the machine, press the volume button to select recovery, press the power button to confirm, click "Clear Data", after clearing, you can clear the lock screen password; After restarting, you need to verify the logged in vivo account password. (This method cannot be cleared, see below).
2) If you have turned on the Find Device function, you can try to use another mobile phone or computer to open the vivo cloud service (enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and clear all data, so as to clear the lock screen password.
Note: If you have turned on Find Your Phone and the network is stable, you can enter the vivo cloud service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup pictures are not supported.
After the FBE encrypted model is restarted, the data cannot be cleared through the cloud service command when entering the desktop without unlocking it.
If you can't reset the lock screen password by clearing all data, please bring the device and ID card.
The proof of purchase should be processed at the vivo customer service center.
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If you have forgotten the privacy password and the answer to the password question, you can go to Settings - System Management More Settings - Backup & Reset - Clear All Data - Clear Now - Enter the password according to the prompts, the device will return to the initial state after the operation, please be sure to back up other important data before operation, the Atomic Privacy System The data in the safe cannot be backed up directly, and the privacy data that cannot be viewed will be cleared together.
Cloud service backup is available:
1. Enter the "Cloud Service" APP--Device Cloud Backup--Backup Data Type--Turn on the switch of "System Data, Call History, SMS Application" and other data -- Return to the previous page -- Back up now -- you can back up relevant data; Turn on "Automatic Cloud Backup" to back up relevant data every 7 days when the device is charging, connected to Wi-Fi and the screen is locked.
2. Enter "Cloud Service" - Data Synchronization - You can turn on the automatic synchronization switch of data such as "Album, Contact, Atomic Notes, Schedule, Browser Bookmark, Blacklist", etc., after turning on, the data in the cloud will be consistent;
3. Enter "Cloud Services" - My Cloud Disk - Click "+" in the lower right corner to select "** ** ** Document WeChat file QQ file Other files" and so on - upload - wait for the upload to be completed.
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You can bring the device, ID card, and proof of purchase to the vivo customer service center for processing.
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1. First of all, we can only try the shutdown button. Just press and hold the power button for about three seconds to come out of the reboot and shutdown page.
2. Then in the shutdown state, press the volume button and the power button at the same time, after five seconds, the phone will display, release the power button at speed, and the volume button will not be released.
3. Then restore the factory settings.
The page silver circle is out.,Out of this interface to be carefully operated,If you have very important information in your phone,This should be thought of in the operation.。
4. Then the phone will prompt you to enter yes, click to restore factory settings, then all the data on your phone will disappear, so you should be cautious. If you don't have anything on your phone, you can access it. If you have important information, you can save the password on your computer or in a memo.
in、In the book。 Because when setting the password, the system has already reminded everyone that if they forget it, it will not be able to recover it automatically.
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Hello dear, vivo nex mobile phone forgot the lock screen password can not laugh to relieve the lock, you can enter the wrong lock screen password 5 times in a row in the password input interface (if it is a set pattern password, 5 times the wrong password needs at least 4 points and the password entered each time is different), click on the screen "Xun forgot the secret touch Chang model code". Enter the answer to the password question, and the screen will prompt "Authentication successful, please reset password", you can set a new lock screen password, and then use the new lock screen password to unlock the phone screen.
Questions. The secret guard also forgot what to do.
Then there is no choice but to flash the machine.
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vivo phone forgot the password of the privacy app and forgot the password problem, you can enter the settings - system management More settings - backup and reset factory reset - clear all data - clear immediately - enter the password according to the prompts, the device will be restored to the initial state after the operation, please be sure to back up other important data of the phone before the operation, the privacy space The data in the safe cannot be directly backed up, and the private data that cannot be viewed will be cleared together.
Does your vivo account have a password or email address? If you have, you can try the following methods:1 >>>More
The OPPO phone requires a password to install the software. >>>More
1. Go to the local telecommunications department to change. >>>More
1. [Change Payment Password].
This one is relatively simple, knowing that I want to change my previous password to a new one. >>>More
First enter your own space Click on the personal profile above the navigation, see that there will be on the left, Personal information management, small note, permission management, select "Enter permission management" See Reply to permission settings, access rights settings, blacklist management Click on access rights settings, there are four access permissions: fully public, only open to QQ friends, only open to space friends, password to enter, choose a password to enter OK.