Can Xiaomi mobile phones be returned within 7 days without reason What fees will be deducted

If the Xiaomi mobile phone is not unpacked, it can be returned within seven days without any reason.

Xiaomi promises to return the product within 7 days from the date of sale (subject to the actual date of receipt) within 7 days, and the quality problem will be replaced within 15 days, and the buyer can submit an order application or contact the Xiaomi customer service center for return and exchange.

Returns and exchanges will not be accepted under the following circumstances:

Any goods that are not ***** by this ** and Xiaomi Tmall, please return the business with the sales office;

For over-warranty goods (goods that exceed the three-pack warranty period);

Unauthorized repair, misuse, collision, negligence, abuse, liquid ingress, accidents, alterations, incorrect installation caused by product quality problems, or tearing or altering labels, machine serial numbers, anti-counterfeiting marks;

The outer packaging, accessories, gifts, and instructions of the goods are incomplete, and the invoices are missing or altered;

damage caused by force majeure;

The serial number does not match.

No, once the electronic product is activated, it cannot be returned, unless there is a quality problem.

Xiaomi offline stores have more than 10,000 physical stores, of which the stores are divided into directly operated stores, specialty stores, satellite stores and authorized stores. Among them, directly operated stores, specialty stores and satellite stores all belong to one situation; The checkout is carried out by Xiaomi's independent system and can be entered into Xiaomi**, which belongs to self-operated channel stores, and can be returned and exchanged for after-sales management under ** or Xiaomi**app. Authorized stores belong to the form of product buyout, which belongs to non-self-operated channel stores, and the later after-sales return management needs to contact the store for processing.

1. Returns. After purchase (including on-site purchase & online purchase & **APP order, in-store pick-up, Meituan flash sale, and in-store flash delivery), all Mi Home stores support 7-day no reason to return the product without damage and the packaging of the whole machine is unopened.

When there is a non-human functional failure or quality problem when purchasing a product from Xiaomi Home, it is confirmed that it is a non-human product quality problem after being tested by Xiaomi's authorized service outlets, and you can choose to return it within 7 days of quality problems.

2. Replacement. The exchange rules of Xiaomi Home are that within 15 days from the day after activation, if the product has a non-human functional failure or quality problem, it will be replaced free of charge if it is confirmed to be a non-human product quality problem after being tested by Xiaomi's authorized service outlets. The replacement product store is the store at the time of purchase or after-sales service outlet.

3. Warranty. The warranty rules of Xiaomi Home are 1 year from the day after activation (the warranty time of the product is different, such as 2 years warranty for notebooks and 3 years for TVs), if the product has non-human functional faults or quality problems, it will be repaired free of charge after being tested by Xiaomi's authorized service outlets and confirmed to be non-human product quality problems. It needs to be sent for repair, and Xiaomi will pay the courier fee.

Summary. OK.

There is an option to return the phone within 7 days of purchase, provided that there are no traces of human damage to the phone. Within 7 days to 15 days after purchase, you cannot return the product without a reason, and you can only choose to exchange it if the phone is faulty. After more than 15 days to a year, if the mobile phone has a non-human damage failure, it can be repaired free of charge at the local Xiaomi after-sales outlets.

Can I return a mobile phone bought by Mi Home within 7 days without a reason?

There is an option to return the phone within 7 days of purchase, provided that the phone does not have any traces of human damage. Within 7 days to 15 days after purchase, you cannot return the product without a reason, and you can only choose to exchange it if the phone is faulty. After more than 15 days to a year, if the mobile phone has a non-human damage failure, it can be repaired free of charge at the local Xiaomi after-sales outlets.