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If the mobile phone cannot connect to the wireless network, Samsung mobile phones generally follow the following steps to troubleshoot and deal with it, please correspond to the following common situations, try to operate:
1.If you could connect before, you can't connect now:
2) Check if the Wi-Fi password entered is correct.
2.If you can't connect for the first time or can't connect to a public Wi-Fi:
Check whether other devices under the same wireless network are connected properly and whether connection restrictions are set on the wireless network.
3.If you cannot connect to the wireless network with the Chinese name:
Due to device compatibility issues, some wireless networks with Chinese names or special characters may not be able to connect, it is recommended to change the wireless network name to English.
Please check whether the router connection is normal (the cat cannot be connected), turn off the phone and the router and restart it before trying to connect.
5.If none of the above operations work, it is recommended to back up important data (contacts, text messages, **, etc.) and try to restore factory settings.
If the problem persists, please bring the purchase invoice, warranty card and machine to the service center for inspection.
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Why can you get online with a wifi mobile phone, and the computer can't access the Internet, you're happy to be able to answer for you, which is likely to be the following reasons: (1) The first reason: it may be that the network cable of the router interface is not in good contact, first of all, the network cable of the router, the network cable of the computer socket and the power cable of the router are re-plugged, so that you can rule out the inability to access the Internet due to poor contact.
2) The second reason: that is, there is a problem with the internal setting parameters of the router, or the network is blocked due to the attack of others, and the Internet cannot be accessed, the solution is as follows: Solution:
First of all, the data of the wireless router must be cleared, which is to press the restart twist on the wireless router, so that the wireless router will restore the factory value, and then use a smartphone or a computer (whether it is a desktop or a notebook), and then enter in the address bar of the browser: or, the network segment is different, the input is different, and the label behind the wireless router is the main, but the former is the majority. Then a dialog box will pop up, on this box you are asked to enter the username and password, the general username and password are admin, (this wireless router is also marked above), the modern wireless router in this step is to ask you to set a password, and then enter the router settings interface, find the Internet settings or interface settings, according to the setup wizard, select the PPPoe method, and then enter your Internet access and Internet password, Then set the wireless parameters, WPA2 mode and WiFi password in the wireless network settings.
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