When will the refund arrive after the refund is made on Tieyou.com?

Refund without a ticket: If there is no ticket, we will refund the full amount to the payment platform you selected at the time of payment within 1 working day, and they will refund to your payment account according to its regulations.

There is a refund of the difference in fare:

If the actual fare is lower than the fare you paid, we will refund the difference to the payment platform you selected at the time of payment within 1 working day, and they will refund the payment to your payment account in accordance with its regulations.

Refund for the cancellation of the order by the user:

The order is in the "Pending Processing" status, you can cancel the order in "My Orders" in "My Friends", and we will refund the full amount to the payment platform you selected when you made the payment, and they will refund to your payment account according to its regulations.

1. Online banking and credit card payment: 3-5 working days to return to the original payment account.

Second, Alipay platform:

1. Alipay balance payment: 1-2 working days to return to the original payment account.

2. Online banking and credit card payment: 3-5 working days to return to the original payment account.

3. Remittance to the world: 3-5 working days to return to the original payment account.

Fourth, mobile payment:

1. Mobile account: 1-3 working days to return to the original payment account.

2. Online banking: 3-7 working days to return to the original payment account.

Hello, thank you for your attention to Tieyou.com. If your ticket is successfully refunded at the railway station, it is recommended that you keep the refund stub properly, and the refund will be returned to the original channel within 20 working days at the latest. If you have any questions, it is recommended that you call our customer service, and someone will serve you.

3 to 7 seven business days.

Refunds are usually received within 15 working days; If the account does not arrive within 15 working days, please consult the customer service of the card issuer or check the online banking transaction details of the account.

If you refund a ticket on the 12306** network, first check the order query function to confirm whether the ticket status is displayed as refunded, and at the same time display the platform serial number generated by the successful refund and the name of the bank that received the refund (passengers can be prompted to contact the bank receiving the refund directly with this serial number).

If you still can't find the refund information after consulting the customer service of your card issuer or checking the transaction details, please call 12306 and 12306 will assist in resolving the refund problem.

12306 sent a text message prompting the refund to China Merchants Bank, which indicated that the balance of our refund had been returned to our payment account. That is, when we shop, we choose to pay with our own recruitment parade, and when the corresponding reputation is refunded, the money refunded will also be refunded by the original payment route.

In the age of the Internet, life is becoming more and more convenient. Not only do you need to run errands for eating and shopping, but you don't even need to queue up at the station to buy tickets. Such a convenience is very useful in the hot summer.

In order to better facilitate the purchase of tickets by passengers, the railway department has opened an online ticket purchase channel, and we only need to pass 12306** to be able to purchase travel tickets smoothly. If there are changes to your personal itinerary, you can also choose to change and get a refund. Tickets that are returned will be returned to our account for which we paid for the ticket.

The refund to China Merchants Bank has the following two meanings.

If you choose to refund the ticket after the ticket is refunded to the account, the ticket will be returned to the ticket bank and the ticket money paid by us will also be refunded to the payment account. If the departure time is close to the departure time, the applicable fee will be deducted and the remaining ticket fee will be refunded.

In general, the refund fee will be received immediately, and occasionally there will be an interval of less than 5 minutes. According to the official statement, within 15 working days at the latest, if the ticket refund has not arrived, the text message will be received later, which means that the ticket refund has arrived.

In order to better meet the needs of passengers, the official website of 12306 has opened the waitlist ticket purchase function, and passengers who are waiting for tickets need to prepay the ticket in the boarding section and then wait quietly for the ticket standby.

Waitlist orders will last until 2 hours before departure, during which time most people will waitlist for their ideal ticket. There are also some passengers who are unlucky and do not have a waiting list for their ideal ticket until the start of the journey.

In this case, the railway department will refund the full amount of the standby ticket and return it according to the original payment route, in which case, we will also receive a refund SMS notification.

When you have a travel plan, you also need to pay attention to the ticket information at any time and buy the ticket as early as possible, so that the probability of success in purchasing the ticket will be greater.

It is understood that in order to copy the customer support

Pay the ticket, 12306 is now cooperating with a number of companies

Provide a variety of channels to pay for tickets.

Similarly, different customers receive their tickets at different times due to the different payment methods they use.

The reason is that after the user implements the refund operation, 12306 immediately submits the refund request to the bank, and each bank returns the user's ticket in accordance with its own regulations. Therefore, the time for users to receive the ticket is also different, the fast one can be received on the same day, and the slow one may have to wait for more than 10 days.

According to the regulations of the railway department, the refund will be refunded within 15 working days after passengers book tickets online. If you pay with Alipay, the refund will be returned faster. In addition, some passengers did not receive their tickets within the stipulated time.

First of all, don't worry too much, you can contact the bank that purchased the ticket** and the card issuer.

The time it takes for your refund to arrive is based on the payment method you selected when you purchased your ticket

If you purchased the ticket by bank card, the refund will be credited to your bank card in accordance with the relevant regulations of the card issuer, and the refund will not take more than 15 working days.

If you purchased tickets using Alipay, the refund will be credited to your Alipay account immediately.

After the background accepts the refund, the time refund will be automatically calculated, and there is no accurate effect, rest assured, the money cannot be lost.

If the refund is made more than 15 days (exclusive) before the departure of the 12306 refund, no refund fee will be charged, and a full refund will be made.

The following is the 12306 refund fee rules:

If the refund is made more than 15 days (exclusive) before departure, no refund fee will be charged;

More than 48 hours before the departure time of the station on the ticket will be counted as 5% of the fare, and more than 24 hours but less than 48 hours will be counted as 10% of the fare, less than 2...

If you choose self-pickup ticket.

1.If the ticket has not been collected and the time before departure is more than 3 hours, the member name can be logged in and apply for a refund in the "My Iron Friend" and "Train Ticket Order", and the refund service time is 09:00-20:00

2.**Successful, the ticket has been collected or the time before departure is less than 3 hours, you need to bring the original valid ID of the passenger used to purchase the ticket and the train ticket to the refund window of the railway station before departure.

2.For a refund of the delivery ticket, please bring the original valid ID used to purchase the ticket and the train ticket to the refund window of the railway station before departure.

3.The railway bureau will charge a refund fee of 5%-20% for each ticket, so it is recommended that you apply as soon as possible.