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If the mobile phone is infected with a virus in use, and the mobile phone crashes and automatically restarts, it is recommended to try to restart the mobile phone for observation and use, and if it can enter the system normally, you can try to remove the virus according to the following methods:
2. If the virus detection and killing with security software is ineffective, please back up your data and try to restore the factory settings (PS: remember to back up your data before operation to avoid loss of personal data);
If the virus still cannot be completely removed or cannot enter the system normally after factory reset, it is recommended to go to the Lenovo repair site in time to flash the device to completely remove the virus.
ps: Due to the risk of flashing the machine by yourself, if the failure causes the device to malfunction, it may affect the normal warranty service of the product, if you are willing to bear the possible risk, you can go to the official Lewen bar firmware area**Official firmware and detailed tutorial, according to the flashing tutorial to try to operate.
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If it still doesn't work, you can get root and clear it afterward.
Open Tencent Mobile Manager (PC) - App Treasure - Toolbox - One-click Root or Flash. Open Tencent Mobile Manager (PC) - App Treasure - Toolbox - Flash.
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1. Turn off the computer first, then press and hold the power on + volume up button (or press the home button (i.e. home button) + volume up button + power button) to enter recovey mode, execute "wipe data factory reset" and "wipe cache partiton", and clear some previous system configurations and caches.
3. If the above methods are ineffective or cannot be turned on, it is recommended to take the after-sales service for maintenance.
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1.Please recall whether it appears under individual software or operations, such as specific software and third-party software, it is not ruled out that it is caused by compatibility problems, it is recommended to uninstall and observe or replace other software of the same type for use;
2.It is recommended to optimize the equipment system:
a.You can use software such as Le'an Security and 360 Mobile Phone Security Guard to adjust and improve the stability of the equipment system on a regular basis;
b.During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.
c.It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;
d.It is recommended to use the built-in music security software for self-start management, limit the boot start project, avoid occupying too much running memory, due to the difference in the version of the music security, there may be differences in the menu path, take the version as an example, the path and operation steps are as follows: "music security" - "mobile phone acceleration" - "self-start management", the self-start project that needs to be restricted is manually closed, please refer to it.
3.The above operations cannot be significantly improved, so it is recommended that you back up the fuselage data and perform a factory reset.
If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.
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Hello, most smartphones have more or less encountered the problem of crashing after using it for a period of time.
This is mainly because smartphones use more powerful intelligent systems, and when the system runs too many tasks and the hardware computing cannot be fully satisfied, it will crash and restart like a computer. In addition, as Internet services become more and more common on mobile phones, viruses will also take advantage of the opportunity to invade and cause mobile phones to be paralyzed.
Frequently visit the smartphone forum to understand the precautions for the use of related systems and related models, and avoid detours.
If the hardware is damaged, it can also lead to frequent crashes.
If the phone is often working in a humid environment or is subjected to strong vibrations from the outside world, it may crash.
Pay attention to protect the memory card, the memory card is corrupted and the data stored in the card is incorrect, which can cause sudden reboot or failure to turn on. Try to exit the program normally from the menu, and don't press the back button directly, in which case the program is still actually running in the background.
Try not to install software from unknown sources to reduce the risk of poisoning.
Don't delete files that you think are unnecessary, some crashes are caused by users mistakenly deleting system files.
Smartphones have a lot of storage space, but try to store a large number of text messages and large-sized ** in the mobile phone into memory or memory cards, and don't occupy too much body memory.
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If the configuration of the mobile phone is sufficient, it is recommended to flash the phone. Go to the relevant forums and there will be detailed flashing tutorials and flashing packages. After flashing, the system will have a great smoothness improvement.
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Hello, sorry for the inconvenience.
1.Please recall whether it appears under individual software or operations, such as specific third-party software, it is not excluded that it is caused by compatibility problems, and it is recommended to uninstall and observe or replace other software of the same type for use;
2.It is recommended to optimize the equipment system:
a.You can use software such as Le'an Security and 360 Mobile Phone Security Guard to adjust and improve the stability of the equipment system on a regular basis;
b.During use, you can close unused background programs to ensure that there are enough running memory and other resources to support the current program running.
c.It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;
3.If the above operations cannot be significantly improved, it is recommended that you back up the fuselage data and perform a factory reset operation.
If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take your fingers out and go to the maintenance station for specific testing and treatment.
The address of the repair station.
You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.
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1.Please recall whether it appears under individual software or operations, such as specific software third-party software, it is not excluded that it is caused by compatibility problems, it is recommended to uninstall and observe or replace other software of the same type;
2.It is recommended to optimize the equipment system:
a.You can use software such as Le'an to adjust and improve the stability of the equipment system regularly;
b.In the process of use, you can close the background programs that are not in use to ensure that there are enough running memory and other resources to support the current program running;
c.It is recommended to uninstall useless or infrequently used software, which can prevent such software from starting automatically and occupying running memory;
3.The above operations cannot be significantly improved, it is recommended to back up the fuselage data and restore the factory settings to set the tam code.
If the problem is still not effectively solved, affecting the normal use, it is recommended to take the time to go to the maintenance station for specific testing and treatment.
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