What is IT and what exactly does it do? Want to know more about TI?

i.e. information technology).

IT actually has three levels: the first layer is hardware, which mainly refers to the host and network communication equipment for data storage, processing and transmission; The second layer refers to software, including various software that can be used to collect, store, retrieve, analyze, apply, and evaluate information dismantling, which includes commercial management software such as ERP (enterprise resource planning), CRM (customer relationship management), and SCM (** chain management), as well as WF (workflow) management software used to strengthen process management, and DW DM (data warehouse and data mining) software for auxiliary analysis; The third layer refers to the application, which refers to the collection, storage, retrieval, analysis, application, evaluation and use of various information, including the application of ERP, CRM, SCM and other software to directly assist decision-making, and also includes the use of other decision-making analysis models or with the help of DW DM and other technical means to further improve the quality of analysis and assist decision-makers to make decisions (emphasis is added, only to assist the brigade and not to replace the decision-making). Some people understand IT to combine the first two layers into one, which collectively refers to the storage, processing and transmission of information, and the latter refers to the application of information; There are also people who combine the two layers into one, which is divided into hard and soft in the front.

Usually, the third layer has not received enough attention, but in fact, only when the information is effectively used can the value of IT be fully realized, and the goal of informatization can be truly achieved. Informatization itself is not a goal, it is just a means to achieve the goal in the context of the current era.

OA system full life cycle knowledge management solution:

Knowledge precipitation: clarify who produces information, how to produce, who accumulates information, how to accumulate, and realize information collection.

Knowledge combing: clarify who will summarize, how to summarize, and how to update to form a knowledge classification.

Knowledge assets: Determine the knowledge and management of the knowledge and build the knowledge base.

Knowledge application: Clarify who needs knowledge, which link needs knowledge, and find demand points.

Knowledge innovation: form a knowledge base through information collection, combing, and evaluation, and realize knowledge innovation on the basis of knowledge management; Form a knowledge sharing atmosphere from passive collection to active sharing, and retain corporate knowledge.

Functional applications. 1. Knowledge catalog: different functional positions unlock knowledge within the scope of their corresponding authority.

According to the specific research situation of the industry and the company, a knowledge classification system (knowledge catalog classification, relevance to other business modules, importance grading), authority system (who has the right to create, view, and share), and normative principles (naming, content template, approval confidentiality and update specifications) are established to quickly establish a knowledge catalog and form a classified knowledge system.

2. Knowledge accumulation: accumulate documents and collect valuable information in collaboration.

While realizing the accumulation of enterprise documents, collect various information, data, reports and behaviors from collaborative work.

3. Knowledge application: Fact records provide a basis for reflection.

AR (Post-Action Reflection) is effectively supported through the original record of the action, and the communication of relevant issues is provided through the knowledge-sharing platform.

4. Knowledge search: if you have any questions, find a micro search.

5. Knowledge push: roles and knowledge correspond one-to-one.

Through the establishment of a knowledge portal section, a multi-dimensional classification system is built, and relevant knowledge is intelligently pushed according to different departments and positions.

6. Knowledge map: quickly locate the required knowledge.

A savior for corporate knowledge overload. The knowledge map forms a search and navigation function through the expression and classification of concepts and knowledge associations, helping users quickly find the required knowledge points and return to relevant knowledge sources.

7. Knowledge experts: professional knowledge to find professional people.

Establish a database of enterprise knowledge experts, and consult projects at any time if you have any questions, so as to form a one-to-one service for knowledge sharing.

Based on technological innovation, the OA knowledge management system builds a full-life cycle knowledge management system for a large number of enterprise customers. Provide customers with the best user experience through the knowledge automatic sorting and accumulation system, intelligent speech and semantic recognition system, and business management service scenario integration system.