Today, when the cash machine at the Bank of China was dispensing money, there was a sudden power out

I've seen bitterness, but I've never seen you like this. Banks have a heavy responsibility and must be held accountable to the end. As far as Windows asks, it's Microsoft's responsibility !! Apply for legal aid, and believe me, you will definitely become the first person in China!!

In this case, you have to take your ID card to the local Bank of China that set up the ATM within one week.

It has an security camera, see if it was captured at the time...

Call 95566 to complain about it, and they will find out.

What an unfortunate experience! If there is, this is the fault of the local bank, each withdrawal record is quite credible, it is necessary to go to the bank at the time to claim or contact the bank in time,—— know afterwards, only to apply, as for how to see whether your deposit is lost in the call at that time, if you don't get the probability is quite large, otherwise you will find a way to remedy it, I hope next month's salary is not like this.

In general, there is a certain compensation for such a coincidence.

What a miserable man

This situation is generally not recovered, the bank's debit card regulations are generally clearly stipulated, due to such a circuit, network problems caused by the loss of the bank will not compensate

I've just read this and wonder if this is possible. Who knows, alas, you can only think that you are unlucky.

Will there be such a thing? Banks should have backup power supplies.

In this case, you can withdraw the money normally. The RMB is the foundation of the people's survival, and the ATM machine was designed.

At the same time, this issue has been thought of in advance, so there is no need to worry too much. First of all, the ATM machine is two sets of power supply systems, that is to say, the built-in battery system, can also be directly plugged in AC power, once the power suddenly fails when counting money, its battery system will start automatically immediately, and will not disrupt the original progress of withdrawing money. <>

Almost every bank has an ATM, which covers a wide range of uses, but there is very little news of failure, especially news of machine failure due to power outages, unless it is just in time for alternating current.

It breaks down at the same time as the battery, but the probability of that is too small. If you really encounter it, you can also don't panic in the same place, and then call the bank ** directly in front of the ATM machine to ask the staff for help, and then follow the instructions of the staff to proceed to the next step. <>

Although the ATM machine usually works mostly plugged in three sockets, its built-in battery is also in a fully charged state, and it must be charged first when plugged in, that is to say, before using the battery to work, its battery is always full. Under the premise of no AC power, the battery will work continuously for several hours, and it also has an alarm system, which will automatically send an error report to the local bank after the power failure or any other problems and program errors, and the bank staff will deal with it as soon as possible. Although the ATM machine does not look big, relatively small, but "sparrow with small, all organs", it is a multi-functional intelligent money machine, with a number of independent money withdrawal programs and power supply measures, checking, validation, all-round three-dimensional monitoring equipment, conventional problems that can be predicted in advance, have long been designed at the beginning of the development of the solution.

In addition, the power supply lines of the bank, like the hospital, are special power supply systems, and there will be no power outages at will like civil electricity. Even civil and commercial electricity will be notified in advance before the power outage, not to mention the special power supply system, the power outage will be notified in advance, and the bank will also prepare in advance, and most of the ATMs that may have problems will be closed in advance. Even in the event of a sudden power outage, there will be a spare battery automatically activated, and there is very little to worry about if there is an abnormality, because the managers of ATM machines are more afraid of problems than us, so there is really nothing to worry about this problem.

At this time, you should call the customer service, and explain your situation to the customer service, and the bank will give you the money on the second day when you understand some of the situation.

If there is a sudden power outage while counting money at an ATM, there is no need to contact the bank staff for help in such a situation.

Remember, be sure to contact the bank staff and leave when they arrive at the site and have already taken over the work. If you call a ** and the bank staff leaves before they come, it is possible that the money will be spit out after the system is powered again. A customer who goes to the ATM to do an errand will find that there is an extra amount of money.

For depositors, there are three situations that are most worried about ATM withdrawals. The first is afraid of power outages, the second is afraid of getting counterfeit banknotes, and the third is afraid of less money. In fact, now we don't have to worry about these three situations, the current new generation of ATMs, and the current standard services of banks have solved these problems perfectly.

So let me tell you, what should you do if you encounter a power outage?

If it is during the working hours of the bank, immediately stand in front of the ATM machine and call the bank's security guard or staff to deal with it, which is still very fast. If it's during non-working hours at the bank, don't leave the ATM, just press the alarm bell on the ATM, or follow the bank contact** left on it. At this point, be sure to wait until the bank staff arrives, it may be the second day before it can be processed, but remember not to leave and wait for the staff to arrive.

Now the new ATM machine is very intelligent, whether it is a deposit or a withdrawal, even the serial number of each RMB can be recorded, not to mention the automatic statistics of the quantity. Therefore, if there is a shortage of money or counterfeit money, in fact, there is a serial number in the machine, and there is a number of RMB, then even if the depositor leaves the ATM machine and finds out later, he can still find the bank and ask for compensation.

In fact, the ATM machine will indeed be powered off, because it only has one power supply system, but the camera on the ATM machine will not be powered off, in fact, it has two systems for power supply, with backup power supply. So he will still faithfully record the accident. Then after the ATM is powered off, all functions will be suspended, so the bill will never be spit out, even if the bill is already in the outlet, then the lid on it will not open.

In other words, it is impossible to do anything at this time. We must believe that in the face of our current intelligent modern technology, the problems we were worried about in the past have been perfectly solved.

If this situation occurs, first of all, take pictures in time to leave evidence, and then notify the staff in time to deal with it, if there is no staff nearby, you must contact the bank's customer service in time to deal with it.

At this time, you must bring your ID card to contact the bank staff, and it will be dealt with for you immediately.

After returning the money, you can go to the bank counter and negotiate with the bank's staff and hand over the money to them for safekeeping.