How does Tenpay apply for a refund, and how does Tenpay apply for a refund?

The steps to apply for a refund from Tenpay are as follows:3.Select a refund reason category based on the actual situation.

4.Upload the relevant documents and click Submit to apply for a refund from Tenpay.

Tenpay is a third-party payment platform under Tencent Group, which has been committed to providing safe and convenient payment services for Internet users and various enterprises. Since its launch, Tenpay has taken "security and convenience" as the core of its products and services, not only providing payment services for individual users, but also providing professional fund collection and payment solutions for enterprise users.

Hello, you said that you are getting a refund for buying something in Paipai, here is a step chart for you to understand the following information before applying for a refund, so that you can apply for a refund

1. At present, for ordinary goods, today's ** products, and product transactions with tasting trials, when the seller does not mark the delivery, the buyer needs to wait for 24 hours after the successful payment before applying for a refund (Note: In the case of the seller marking the delivery or out of stock, you can directly apply for a refund);

2. Auto-shipped product transactions, non-Tenpay transactions, and closed transactions with a "" icon are not eligible for refund.

The steps to request a refund are as follows:

Step 1: Go to "My Pat" I am a buyer "I purchased goods", find the transaction order column that needs to be refunded and click "Apply for Refund", as shown in the figure below;

If you have not received the goods, you need to check "I did not receive the goods", select "Refund reason", fill in the amount to be refunded, refund postscript, and click "Apply for refund, next"; If you have already received the item, please select "I have received the item".

If you need to perform the three operations of "return, return, and exchange", you can do so by following the steps below:

1. Returns. You need to select "I need to return", and select the reason for the refund, fill in the amount to be refunded (for example, if the purchased goods are a total of 25 yuan, and the seller is willing to refund 20 yuan after negotiation, then you need to fill in 20 yuan, and after the seller confirms, you will pay 5 yuan to the seller, and give you 20 yuan back) and the refund postscript, and then click "Apply for refund, next", as shown in the figure below.

2. No returns.

3. Replacement. In this case, you need to contact the seller first, and then after the seller agrees, you can ask the seller to "extend the delivery time"; If the seller cannot be contacted or the seller does not agree, you can select "I want to return" to apply for a refund and return.

Step 3: After filling in the refund agreement, you need to enter the Tenpay payment password to confirm the security of your account funds.

Step 4: After filling in the payment password, the refund application is completed, and then you need to wait for the seller's response to your refund application.

2. If the two parties to the transaction cannot be resolved through negotiation (for example, the buyer needs a refund, but the seller does not agree to the refund, etc., resulting in the transaction cannot be continued), you can click on the "**Help System" at the bottom of this page to contact us by asking questions to assist you in processing.

Are you satisfied with the above?

If you buy the goods, there is a problem, first contact the seller, if it is really a problem with the product, the seller will give you a refund or transfer of goods, if the seller does not refund, you can log in to your pat, I am a buyer, the purchased goods, click on the details to apply for a refund, if the seller does not agree, to complain, on the complaint bar The problem is clear, and the screenshot of the evidence is sent to the complaint, and the pat elf will be solved.

You log in to your own pat - select the goods that have been paid for - click in, see the transaction status and wait for the seller to ship the goods - there is an application for a refund below, click to enter the payment password.

Contact the seller to find out how to return the goods to the seller for reasons of refund.

To operate online, log in to Paipai My Purchased Goods Find the record, click Details, and select Refund.

The money will be refunded to your bank card only after the seller agrees to the refund, and then the money can be transferred to the bank card through withdrawal.

Proof of the quality of the goods is required for returns!!

Log in to My Pats

I am the buyer who has "purchased the product" to apply for a refund, and if the seller agrees, the refund will be made to you, and the transaction will be closed. If the seller does not respond within 7 days, the system will default to the refund operation and automatically pay you within 3 working days after that.

Of course. Maybe the seller may have already shipped the goods at this time, but forgot to mark them, so the seller can continue to mark the shipment at this time.

Contact the seller to find out why.

You should go back to Tenpay first; Then you apply to have the money back to the bank card.

Re: Log in first:

On the left there is a [Withdraw].Click.

However, before withdrawing, choose to set up bank account and other information.

Please wait a few days after the withdrawal is completed, and the money will arrive in a few days.

A message has been sent to you.

Fortune Pass applies for a refund, the seller can apply for a refund if he does not ship, the baby is wrong, you can apply for a refund, but this has to wait until 24 hours later, you can apply, if you take the wrong thing, you should tell the seller, do not let him ship, after he ships the goods, you will not be able to apply for a refund, handmade, hope

If you are purchasing something and paying with Tenpay, you can apply for a refund, but if you transfer it to someone else, it is not possible to get a refund.

Hello, if you buy goods on Paipai to apply for a refund, enter I am a buyer, have purchased the baby, click to apply for a refund, after the seller agrees, the money will be returned, if the seller does not agree, you can complain, let the customer service intervene.

If it is a transaction refund, it will be refunded directly to the Tenpay account; If you refund someone else, you can directly transfer the money to the other party's Tenpay branch, or the other party has applied for a refund, as long as you agree to the refund, Paipai will automatically refund the money to the other party's Tenpay account.

Hello landlord (pat the official mutual aid group "dismantling Zhaoyuntian") is happy to answer for you:

This is because Tenpay and Paipai are under maintenance today, there will be buyers who have paid and sellers who have not paid, you don't need to worry about such problems, and the system will wait until the maintenance is over, and the seller with data synchronization can see that you have paid! It is recommended that you do not pay or close the transaction now, and wait patiently for the rental (hope. Thank you).