What should I do if I can t upgrade after installing Rising 19 29 version? 20

Rising Antivirus 2007 Vista can be used for 32-bit or 64-bit Windows Vista, while Rising Personal Firewall 2007 Vista is currently only available for 32-bit Windows Vista. Rising Antivirus and Personal Firewall 2007 Vista are only written for Windows Vista and are not available for other versions of Windows OS. Users of operating systems such as Windows 9X 2000 XP should not use this version.

It's more detailed than I said!!

**Resources.

It may be because the version you are using Rising does not support Vista, please go to.

Here's what you'll need to upgrade.

Because your Rising version is not compatible with Vista, you can go to the Rising Customer Service Center, select the product upgrade, enter your correct user ID and serial number** a Rising Vista version, and then install it with your serial number and user ID, and the Rising will be upgraded in your Vista system.

Cause: The latest version may have been automatically upgraded or the software may be abnormal.

Solution: The version of Rising already has an instant upgrade function, so when the computer is connected to the Internet, as long as Rising launches a new upgrade program, the Rising of this machine will be automatically upgraded in the background. If you don't want the automatic upgrade, you can change it by going to the antivirus software Settings Upgrade Settings.

2.Software exception: It is not the latest version, and the upgrade prompt is already the latest version.

Repair Antivirus: Click Start Program Rising Antivirus to add and remove components, select the second repair until it is completed.

A reboot and a new upgrade are sufficient, sometimes like this.

You click the upgrade button repeatedly. Don't rush, just wait.

Fix Rising. Start -- Procedure -- Rising -- Fix

If the upgrade fails due to network reasons or the upgrade server is busy, click Start and enter %temp% in the operating system to start the temporary file folder. Please delete all the files in it (the files that cannot be deleted can be ignored). Then enter %windir% temp in Start Run to start the temporary files folder and delete all the files in it (the files that can't be deleted can be ignored).

Then please upgrade the software to try.

1.First, confirm whether the network signal is stable and fast;

2.Open the main antivirus software program, select Settings - Network Settings, choose according to your own Internet access method, and select the first option for broadband and LAN users.

One or two items can be used, and you can choose to pass the **server item through the **server;

3.Exit all firewalls on the machine, including Rising Personal Firewall, Windows Firewall, and other firewalls, to see if they can be upgraded;

4.Use the advanced tool of Card Security Assistant - > System Repair to fix it;

5.Disable Rising Memory Monitoring to try to upgrade;

6.The upgrade failure is related to network reasons or the upgrade server is busy, so you can try it at another time.

It may be a network problem, but it is not excluded that some files are corrupted, it is recommended that LZ try to repair it with a card card or reinstall it to see.

The network settings in the antivirus software settings are incorrect, you look at the network settings of your antivirus software, [Settings] - [Upgrade Settings] - [Network Settings].

The upgrade program was blocked by other security software and was banned from accessing the network.

It could also be a network problem.

You can click "Start Run" in the operating system, enter "%temp%", and press Enter to start the temporary file folder. Please delete all the files in it. Then enter %windir% temp in Start Run to start the temporary files folder and delete all the files in it.

Then try upgrading your software.