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Whether your mobile phone has handled the monthly service, and the monthly consumption is more than 70 yuan, such as 98 yuan per month, although there are still 70 yuan in the balance, but it is not enough to deduct 98 yuan, the customer service ** will automatically remind you that the mobile phone has been shut down in arrears, unless you make up the difference, and then pay 30 yuan phone bill, it will eliminate the shutdown state, you can try to pay some more phone bills, and then open the service.
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If the mobile phone cannot access the Internet normally, you can troubleshoot according to the following conditions:
Situation 1] The contact between the SIM card and the metal contacts of the mobile phone is insufficient, and the SIM card can be reinserted.
Situation 2] If the SIM card is damaged or there is a problem with the mobile phone, you can change the phone to test whether it is the SIM card or the mobile phone is faulty.
Situation 3] The current location is a signal blind zone or suddenly no signal, you can change places to test and pay attention to whether the mobile phone signal of other users around you is normal.
Situation 4] If the mobile phone card is in arrears or is shut down, you can pay off the arrears and turn it on.
Situation 5] The service is suspended due to abnormal use of the number, such as the number being used for illegal or illegal activities.
Situation 6] Roaming in Taiwan, Hong Kong, Macao or abroad can only be used after enabling Taiwan, Hong Kong and Macao roaming and international roaming.
Situation 7] If the total traffic generated by the Internet reaches the ** traffic cap value in the current month, the system will automatically turn off the Internet access function, or limit the speed of the network, and the network will be automatically restored in the next month, which shall be subject to your ** traffic cap rules.
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The mobile phone needs to access the Internet through the mobile network, and the mobile phone card can be used normally, and there is a balance state. In the event of an outage, the network will not be available. Internet access is available via a wireless connection.
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If you have money on your phone but can't pay on the Internet, you can use someone else's hotspot to connect or connect to the merchant's Wiwf
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It's okay to call a complaint telecom complaint**, don't complain about customer service when you're a fart.
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Call ** to telecom manual service, you restart the phone to see if it is still down.
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No. But it can be used. For example, recharge Q coins with spend.
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Prepaid users can cancel their accounts from May 1, 2012 to transfer all the balance of their communication accounts to other designated local Unicom numbers in normal active state.
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You can't transfer, you can get it from Unicom.
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First of all, you must first determine whether you are a contract plan user, if you are a contract plan user, you cannot cancel the account, and you can cancel the account only after the contract expires, if you are an ordinary user, you can bring your ID card to the business hall to do the cancellation business, and the remaining balance will be returned to you after the official cancellation of the account in the next month.
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If your number does not have a contract and related agreement period, you can bring a valid ID card to the Unicom business hall in the place of ownership to cancel the account, after the official cancellation, the pre-deposited phone bill can be refunded, but the prepayment, grant and card recharge fee can not be refunded. Due to the different policies of different cities, the specific local policies shall prevail, you can consult the local manual customer service or visit the local business hall to understand.
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If there is no agreement on the number, you can cancel the account and transfer the fee to another mobile phone number.
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The balance in the mobile phone number can only be refunded when the account is closed. However, in some cities, there are cases where refunds cannot be made, so it is recommended to consult the business office for details.
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Your mobile phone has a credit limit, which means that you have signed an agreement when you apply for a mobile phone number to access the network, or have signed an agreement when participating in various activities of China Unicom, "According to your network access agreement or activity agreement, your pre-stored phone bill is limited to how much you consume, and cannot be used for other expenses." If a certain amount of expenses have been consumed (the part that cannot be used for other expenses), it is possible that the Oki hand will cause downtime and dissipation, and it will not be able to play **. For this reason, it is recommended that you deposit a certain amount of phone bills to ensure that there will be no downtime caused by other expenses.
After that, please also pay close attention to your ordinary pre-deposit account balance and pay the fee in time to avoid inconvenience caused by downtime.
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Is it the available balance?
I really can't figure out asking customer service.
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At the beginning of the month, maybe the system failed.
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It should not be the real-time balance of the account that you are querying, you can see if the number is returned monthly, in this case, the frozen phone bill cannot be used as the current available balance, and it will be returned to the account on a monthly basis.
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What you see should be two concepts, there is a real-time phone bill, and there is an available balance, which pattern is different, which one is specific, it is recommended that you call the local customer service for detailed inquiries, so as not to cause downtime and affect the use.
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You can check your current month's bill through the following channels:
1.Log in to the online business hall and click "Phone Bill Inquiry".
Real-time call bill (current month's phone bill)";
2.After logging in to the mobile phone business hall client, click "Service" "Query" "Phone Bill Query" "Real-time Phone Bill (Current Month)".
In addition to the above methods, you can also contact the local customer service or go to the business office to check the current month's phone bill.
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It's your prepaid fee! Advance payment.
The pre-deposit refers to 100 yuan to be called to you in 5 months (20 yuan per month), and your call fee exceeds 20 yuan, and the search will be shut down and you can only recharge.
The pre-deposit is for you to handle certain businesses, and it is used regularly and quantitatively every month!
Phone bill pre-deposit, is a business of China Telecom, mobile communications and China Unicom, the business is to deposit a part of the amount in advance on the ** or mobile phone, how much this amount is up to you to decide, if the amount is enough for you to pay the fee, you do not need to pay again when paying the phone bill, if it is not enough, you need to add enough fees to the original prepayment.
To put it simply, if your monthly rent is 21 yuan, then you saved 50 yuan last month, and there is still 21 yuan left on the 1st of this month, you don't have to pay monthly rent, when you have to pay a little more phone bill, because you hit **, send text messages These will also deduct a little bit of your pre-deposit. If you pay 20 yuan for the phone bill, then you have a total of yuan for the phone bill [this money should be your last month's expenses plus this month's monthly rent], so you have to know how much your monthly rent is, and how much you spent in total last month. After deducting this month's monthly rent, you will have the rest of your money.
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According to the information you provide, you cannot resume the computer after paying the payment, so it is recommended that you turn off the computer and restart it to try to restore normal use. If you still can't use Kuyo, please check the following reasons:
1. The payment amount is not enough to deduct the outstanding phone bills;
2. The payment has not yet arrived.
If this problem arises, the situation is more complicated because there are a variety of situations that can lead to"Error 629"In most cases, this is due to the large number of people dialing in at the same time. Also, all of your dial-up connection settings should be set by default, such as:"Enable software compression"、"Log in to the network"All of them need to be chosen. Generally speaking, it is also possible that the performance and quality of the modem or ** line you are using may not be able to establish a good connection at your selected communication rate, or in the following cases: >>>More
It is recommended to check the following aspects:
1. If the mobile phone will be disconnected even with other WiFi, there may be software or hardware failures in the mobile phone, you can reset the mobile phone to the factory state first, or the mobile phone after-sales service center professionals will conduct a comprehensive test of the mobile phone software and hardware; >>>More
Official explanation: Due to the recent exploitation of a Windows operating system security vulnerability (MS06 040: Vulnerability in Server Service could allow Remote Code Execution (921883)) to attack the user's computer, resulting in the occurrence of Generic Host Process for Win32 shortly after the user accesses the Internet with broadband dial-up service error, thus not being able to access the Internet. >>>More
Four reasons: 1. The software that blocks the network is used. >>>More
Dear, hello, this may be a problem with the network itself, you need to contact the operator to solve it, or it may be because of the network card driver problem, first right-click the start button, then click the device manager, double-click the network adapter, check whether the network card driver has a yellow exclamation mark. If so, right-click and select Update Driver. >>>More