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The U.S.-China summit has been going on, with some economists arguing that 2019 could be the best economic year for the next decade. It is enough to see that the economy in the next decade is worrying.
Now the world is soft. As a foreign trade salesman, it is natural that the performance is affected. itself does business with foreigners.
And now the world's first is dominated by the United States, and the war between China and the United States has led to China and the United States imposing tariffs on each other. Since the import and export demand is much less than before.
As a foreign trade business personnel, it is difficult for a smart woman to cook without rice. No customers have any performance. The first thing you need to think of is to find new ways to develop new markets and potential customers.
If you are a regular beauty thread, then you should consider it. Made some customers in Europe, Africa and South America. Do some business on the Middle East, India and Pakistan routes.
As for some specific practices, you have to explore them yourself. Now that the competition is so big, it's really hard to do.
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At this time, only quality, **, is the way to win... Service is ancillary ...
Also, open up new markets to make up for lost markets...
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I often have fans asking me to come.
Is there any way to increase the turnover of physical stores quickly and effectively? zhi I summarized it, dao on these 4 methods:
1.Increase sales price 2Very high unit price of 3
Increase the turnover rate by 4Every industry has its most suitable method to increase the repurchase rate, which method do you think is suitable for you?
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1. Do a good job of customer follow-up records.
The premise of customer transaction is to fully understand the customer, so the salesperson must do a good job of follow-up records. It should be noted that customer follow-up records are not for leaders to see, but to help them judge customer value and do a good job in customer analysis.
Due to the large number of customers, the daily work of sales is more tedious. Therefore, salespeople can help themselves with the help of information technology, generally commonly used is CRM customer relationship management system, customer development, customer follow-up, dunning, etc., can be completed in the system.
2. Keep an eye on the intended customers.
Always remember the purpose of your sales work: to find interested customers and sell products to them. Some sales work hard to run customers every day, and also spend a lot of time developing customers, working overtime every day, but they just can't produce performance.
What the salesperson needs to do is to stratify the customers according to the previous ones, and select customers with good intent for main follow-up, so as to improve work efficiency and transaction rate. Don't waste too much time and energy on customers with little intention, get results and waste time and energy.
3. Learn data analysis.
Data analytics isn't just for high-level or corporate decision-making. Salespeople should also learn to use data to analyze whether their sales work is in place and identify the characteristics of high-quality customers; which channels have better quality customers; Which old customers have a stronger ability to bring new customers.
The data analysis report function of the CRM system can present these data clearly and clearly, and salespeople do not need to do complex statistical work, but only need to guide their own work according to the results of data analysis. Find your own development channels as soon as possible, find your own customer characteristics, find your best sales rhythm, and improve your performance as much as possible.
Master the above three sales skills to help you get rid of the label of sales rookie and successfully jump into the top 20% of sales groups!
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The content comes from the user: Zhigang.
Ways to improve performance:
The salesman must first adjust his mentality in place, and must have enough frustration ability and hard-working spirit. In addition to IQ and EQ, it is more important to have adverse quotient and workplace emotional intelligence, professional ethics and a strong sense of responsibility.
First, first of all, improve your various abilities necessary in the shopping mall, that is, business entry (business acumen).
1.The ability to enrich professional knowledge: proficient in various types of wigs, their usage, which category of wigs they belong to, identify the appropriate age group or which people wear them, and accumulate knowledge; It is necessary to practice the ability to open orders, comb hair, and recommend products at the same time.
2.Strengthen verbal and physical expression and communication skills, especially in English. Articulate clearly and be relatable.
3.Computer application ability: basic knowledge of computer and network, proficient application of office software, Photoshop application, operation of e-commerce platform, skills of replying to e-mails.
Second, the specific way to improve performance:
1.Truly love the business of sales, truly love your products, truly love your customers, and truly love your company.
2.Define your goals and plan your work based on them (from annual to quarterly to monthly, weekly, and daily).
3.Formulate a plan to call the customer **, carry out.
One, three, seven follow-ups, if necessary, increase the number of follow-ups.
4.Every day, you need to repeat your short-term goals to achieve the big goals you have set.
5.In-depth understanding of this industry, more importantly, to be familiar with the process requirements of this product and what products are suitable for different regions. Improve your professional skills.
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Protect the performance of the owner, gather wealth!!
Make an early date with a customer, and meet the first customer at about 8 o'clock. When I was selling, I got up at 5:30 a.m. and drove out at 6 a.m., and I usually arrived at the customer's company at about 7:00
30 points. When you're tired, sleep in the car and go in when the time is up, so you'll feel confident and energetic.
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It's right to pay attention to promotion, and I've used SkyCC portfolio marketing software, which is good.
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Recommended.
baiai Zhitong system, the system integrates the customer information of the source of goods required by the whole body, more than 200 countries need the source information for you to choose, obtain a large number of accurate customer information, and this system has a professional foreign trade mentor, to make the most suitable customer plan for your foreign trade development, this platform has obtained more than 30,000 customers, the best annual price, it is worth choosing.
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These two pictures are the methods I have summarized to develop customers, and it is recommended to keep them as favorites.
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Regardless of whether Bai is domestic.
Foreign exhibitions, data sources, network platforms, etc., all of which require high investment DAO, and the right of domestic and foreign exhibitions makes our small ** company, or personal SOHO are prohibitive, and the small ** companies or individuals who are really willing to spend money are only a small part. The main thing is that high investment does not mean high returns, which has to face the reality. Therefore, in this context, foreign traders try their best to find their own suitable resources on the free platform.
There are more foreign trade B2B, but how many are really free? In addition, you are a free member, and the number of inquiries is less, so now I believe that paid software still has a reason for him to pay Resources are good after all, and they can indeed bring results. When it comes to paid software, it is indeed easier to use, such as Global Express, the principle of which is to find foreign trade customers by integrating customer information on the world's search engine, which is low cost and powerful, and foreign trade novices can try it.
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Workflow:
1. Make a contract: after the customer places an order, check whether the price of the product is consistent with the previous order or the price confirmed before, whether the total amount is correct, if correct, enter the information into the expert software to make the contract to the customer to confirm, if it is to do t t 30%, and let it arrange a deposit, after the deposit arrives, and then place a purchase contract to the factory for production, if it is 100% before t t, you can directly arrange production. Whether you are making a contract or a purchase contract, you must pay special attention to the product description, quantity, total amount, payment method, delivery date and the factory side to coordinate well, so as not to catch up with the delivery date in the future.
After the purchase contract arrives at the factory, the person in charge of the factory is required to sign it back and keep it on file, if possible, the factory can be required to calculate the order volume in advance to prepare for the later arrangement of booking LCL.
2. Commodity inspection: The goods that need to be inspected can be inspected one or two weeks before the delivery date. If the factory arranges commodity inspection, it will provide inspection materials to the factory, including export contracts, packing lists, and invoices.
About two or three days later, after the factory applies to the local commodity inspection bureau to complete the commodity inspection, fax the certificate replacement slip to you and keep it for future arrangement. The replacement voucher only shows the first item of the actual commodity and the total amount, and the validity period is generally three months, and the actual amount can be less than the amount on the replacement voucher. However, a voucher can only be used once and cannot be reused.
3. Handle CO or Form A: depending on which country the customer belongs to or the specific requirements of the customer to apply for CO or Form A is the GSP certificate of origin, there are currently 36 countries that have given China's GSP treatment, and can enjoy tariff reduction and exemption. c o is a general certificate of origin, which only certifies that the goods are produced in China.
Generally, the certificate of origin can be handled at the CCPIT, while the GSP can be handled at the Commodity Inspection Bureau. At least one week before the shipment date. Regardless of whether you apply for a general certificate of origin or a GSP certificate of origin, the basic procedure is to make good information online (including contracts, invoices, packing lists, etc.) and then send it over, and then after the machine inspection is qualified, the personnel of the CCPIT or the Commodity Inspection Bureau will manually review the documents again, and you can collect them after passing the qualifications.
4. Inspection and booking: often pay attention to the production progress of factory orders, ask the factory whether it can be delivered on time more than ten days before the delivery date, and if so, prepare to book space with the freight forwarder at the same time.
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1. Merchandiser responsibilities.
1. Track the production of each single order and deliver the goods to the customer smoothly, and collect the money recovered.
2. Keep in touch with new and old customers to increase communication and understand customer needs.
3. Receive customer complaint information and pass the relevant information to the relevant departments of the company.
4. Grasp and understand market information and develop new customer sources.
5. Do a good job in after-sales service.
Second, the work to be done by the merchandiser after receiving the order.
1. Customers place orders in the factory: telex orders, mail orders, oral orders, etc., each order is different, and our merchandisers should pay attention to converting them into written orders.
When placing an order, we should pay attention to the problems in all aspects. For example: color, quantity, etc.
2. Review of orders.
Each order is a different pattern, different fabric, different process, and even different equipment. First of all, it depends on whether our current level can meet the requirements of our customers, which is the key.
It is necessary to distinguish whether this order is a processing order or an OP order.
3. Open production orders and process cards.
When each order is opened, be sure to write the customer's requirements clearly on the production order. Before handing over to the production department, you should ask the warehouse whether the raw materials are enough for the production of this order.
4. In the production process, if there is an unexpected situation that cannot meet the requirements of customers, we must reflect the situation to the top of the company in time to find a solution.
5. Sample. The purpose of the sample is to see whether the company's goods can meet and meet the requirements of customers, and it is also the basis for large goods and production. In general, according to the normal procedures, all the samples are approved by the customer himself and then placed an order to make goods.
6. Modify the order.
The general situation is to ask the customer to place a new order, and the merchandiser will re-open the order and hand it over to the production department for production.
When the customer asks to cancel the order, the merchandiser must take back the old information (production order, process card).
7. After the mass goods are produced, they must also arrange shipments.
According to the business process, foreign trade merchandisers can be divided into three categories: forward merchandising, medium-distance documentary and full merchandising: Forward documentary refers to "following" until the export goods are delivered to the designated export warehouse; Medium-haul documentary refers to "following" to the end of customs clearance on the ship; The whole process of documentary means that the "follow" to the payment to the account, until the contract is fulfilled. Merchandisers can be divided into foreign trade documentary and order documentary (production documentary trading) according to the nature of the business.
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The main job description of a merchandiser:
A merchandiser is a salesman. His job is not only to passively accept orders, but to take the initiative to develop business, implement sales follow-up to prospective customers, and achieve orders as the goal. Therefore, the merchandiser should be:
1) Find customers: Find new customers through various channels and track old customers.
2) Set goals: key customers and customers to be developed. Our focus is on our work and the time allotted.
3) Disseminate information: disseminate the information of the company's products.
4) Promote products: take the initiative to contact customers, display products, and obtain orders for the purpose.
5) Provide services: after-sales service of products, and service to customers.
6) Collect information: Collect market information and conduct market research.
7) Distribute products: When there is a shortage of products, they will be distributed to major customers first.
Merchandisers are business assistants. Merchandisers play the role of assistant to the business manager in many cases, they assist the business manager in receiving, managing, and following up with customers, so the merchandiser should be:
1) Reply to correspondence:
2) Calculate ** order.
3) Check and sign the order.
4) Fill in the reconciliation form.
5) Catalog, sample delivery and registration.
6) Management of customer files.
7) Customer visit reception.
8) Handling of matters assigned by the supervisor.
9) Business contact with relevant departments.
The merchandiser is the coordinator. The merchandiser tracks the delivery of the products ordered by the customer, that is, the production tracking. The main points of tracking are production progress, customs declaration of goods, shipment, etc.
Therefore, in a small business, merchandisers wear many hats, being both an internal clerk, a production planner, a material controller, and possibly a buyer. In large enterprises, on behalf of the business department of the enterprise, it urges the manufacturing department to ask for goods and track the shipment.
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