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Causes: Incompatible third-party software, system crash caused by phone rooting, phone hardware damage, etc.
Here's how: Method 1:
Double clear by entering recovery mode.
1.In the power-off state, press and hold the power button and volume + buttons of the phone at the same time.
2.Release the keys when the screen lights up and wait for the recovery mode to enter.
3.Use the Volume+ and Volume—keys to adjust the bright bar to "Wipe Data Factory Reset", i.e. "Clear Data Restore Factory Settings", and press the Power button to confirm.
4.Use the Volume+ and Volume—keys to adjust the light bar to "yes, delete all user data" and press the power button to confirm.
5.Wait for a while until the screen appears, select "Reboot System Now" to restart your phone, and press the power button to confirm.
6.Wait for your phone to reboot into the system.
Method 2: Enter fastboot. Ways to get into fastboot:
In the shutdown state, first press and hold the "home button", then press and hold the "volume down button" and then press and hold the "shutdown button", and then let go when the boot screen appears, you can enter fastboot. Connect your phone to the computer and flash a complete system package. (Please find a professional to flash the machine).
Method 3: If this is still the case, enter the after-sales process and detect the fault of the mobile phone.
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According to your description, it is recommended that you try the following methods to see if it can turn on:
1.Press and hold the power button for 10 seconds to force restart the phone.
2.You can try charging for 20 minutes, then press and hold the power button for 10 seconds to see if it can turn on (the phone is completely out of power and recharged without any prompt).
3.When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, after the vivo phone logo appears on the phone, let go of the button to enter recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface jump, and select reboot system now to restart the phone immediately after completion. (Doing this will lose all the data on your phone (except the data on the TF card), including installed apps, **books, text messages, etc.) When there is no other way to solve the problem, use this and use it with caution.
If the above methods still can't be turned on or the mobile phone has important data, it is recommended that you take the mobile phone to the local after-sales inspection and processing, and the after-sales technician will handle it for you. You can go to vivo official ** to check the address of the after-sales service center:
Check the after-sales address of your province and city.
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If you are using a vivo phone and the phone crashes, you can try to force restart the device to resume use.
How to force restart the greeting code on the mobile phone:
1. Models of tablet, FunTouch OS and rear lapper system: Press and hold the "Power Button" and "Volume Down Button" at the same time for more than 10 seconds;
2. Press and hold the top button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);
3. FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds.
If the device is able to resume service, it is recommended to try the following methods to avoid recurrence of the failure
For the case of a single app crash, it is recommended to go to App Store - Manage - App Update and upgrade the app to the latest version to improve the compatibility and stability of the app.
If your device has low storage space, your system's performance will drop dramatically, causing apps to get stuck or stuck. It is recommended to use iButler regularly to clear the space in order to keep the device in good condition.
It is recommended to go to Settings - System Upgrade, **Detect Upgrade, upgrade the mobile phone system to the latest version, system update will improve the compatibility of the system with third-party applications and the stability of the system, and some new versions will also add some new features.
If the forced restart cannot be resumed or the above methods cannot help to recover, the customer service center needs to detect and deal with it (customer service center address: enter vivo official website vivo**app--my--service outlets after-sales outlets--select provinces and cities to inquire about the address of the customer service center) It is recommended to call the customer service center in advance to confirm the relevant matters and understand the working hours, so as not to delay valuable time.
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Go fix it, or get a different phone.
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Operating tool: iPhone.
Operating system: The phone crashes and can't be turned on
1. Press and hold the phone power on button. (as shown in the image below).
2. Press the function button of the mobile phone again. (as shown in the image below).
3. Press and hold the power button and the function button at the same time, about 30 seconds (if 30 seconds does not achieve, press a little longer). (as shown in the image below).
The reason why the phone crashes and can't turn on:
1. Contact problems: When many people use mobile phones, they do not pay attention to details, and there are often various bumps and bumps.
2. Conflict in the use of software: When using mobile phones in daily life, it is inevitable that a lot of application software will be installed on the mobile phone, and some application software is not compatible with the mobile phone.
3. Virus invasion: Sometimes the black screen of the mobile phone is not because the memory of your mobile phone is fast and small, but it is possible to be infected by mobile phone viruses, which will invade the mobile phone system, and may cause your mobile phone to have a black screen in the process.
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The phone suddenly crashes and can't turn onHow to deal with it:
1. If the phone is frozen and stuck, we can first try to press and hold the power button on the top for about 5 seconds to see if the phone responds. If the crash is not severe, the phone will enter the lock screen state or restart automatically.
2. If it doesn't work when we press the power button, we can also try the second method, which is to press and hold the home button and the power button on the home screen together to force the power off of the phone.
3. If the above two methods of spring imperial cherry blossoms do not work, it is a particularly serious burning situation. At this time, you can connect your mobile phone to a power source or a computer, and then try the second method.
Notes:
Check whether the battery power is dismantled and dismantled, use the standard charger and data cable to charge for 30 minutes, press the power button to check whether there is a charging screen; No charging screen: Please replace other chargers and data cables that can charge normally to confirm whether the charger and data cable are abnormal, if there is still no charging screen after replacement, it may be a malfunction of the phone.
It is recommended to bring your mobile phone, charger, data cable, and purchase voucher to the customer service center for testing; There is a charging screen: Please press and hold the power button to try to turn on, if it can't be turned on, please press the following method to continue to troubleshoot.
If the phone has been automatically turned off, please do not try to turn it on, use a paper towel to absorb the liquid, and send it to the local customer service center for testing as soon as possible; If there is instability after the phone is damaged, it is recommended to send the phone to the local customer service center for testing.
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