The laptop is stuck. How to solve the problem of a stuck notebook?

Are firewall programs and anti-spyware programs built on your computer? Anti-virus software, what guards may contain programs like firewalls and anti-spyware. The stuck screen you mentioned is obviously a problem in this regard.

Processing:'Personal opinion only' -- I use the Sony notebook,The system is also win7 flagship version,SPI,I have had the same confusion as the landlord before,Now it's very comfortable to use。 The firewall comes with the system, and the anti-spyware program is turned off, which is incompatible with what guard.

Antivirus software is best to use compatible with what guards,I now use 360 security guards and 360 antivirus,The system response speed is quite good,And there has been no stuck screen,Similar to a crash cursor can't move, etc.。 The computer system is actually very fragile, a little bit of fault may make it not work normally, just deal with it, as for reinstalling the system, I don't support it.

If the problem is not solved after you reinstall the system, it is a hardware problem, if the computer you bought is not long, then go to the place where you bought the computer, and ask it to get it, after all, your computer is new, people can still warrant it, even if it is not a hardware problem, you can also ask him to get it.

There may be bad sectors on the hard disk or system issues. Next HDTune test the hard drive. If there is no bad sector, try reinstalling the system.

Now there are two reasons for the relatively large, the first system is caused by the most foolish and the most convenient way, install the system first, don't care about the original genuine system. The second is that the memory is relatively large, and it is possible to try another one.

Summary. 1.If the laptop does not move, it can only be forcibly shut down; 2.

Press and hold the on/off button for 10 seconds until the computer screen goes black and forcibly shuts down; 3.After shutting down, wait for about 10 seconds (let the computer buffer), and click the shutdown button again to turn the computer back on; 4.After booting up, use antivirus software to carry out a comprehensive anti-virus on the computer, and clean the junk cache of the computer to avoid the situation of getting stuck again.

Can you add, I don't quite understand it.

1.When the laptop is moving, it can only be forcibly shut down; 2.Press and hold the on/off button for 10 seconds until the computer screen goes black and forcibly turns off the machine; 3.

After shutting down, wait for about 10 seconds (let the computer buffer), and click the shutdown button again to turn the computer back on; 4.After booting up, use antivirus software to carry out a comprehensive anti-virus on the computer, and clean the junk cache of the computer to avoid the situation of getting stuck again.