The Lenovo S696 indicator light is on but not charging

If the Lenovo S696 indicator light is on but not charging, we recommend that you try to troubleshoot as follows:

a.The interface does not show charging, but the actual charging function is normal, you can check the battery status, power and other information in "Main Menu - Settings - About Phone - Status Messages - Battery", if this is the case, it is recommended that you back up the body data to try to restore factory settings, the menu path is as follows: Settings - Backup and Reset - Factory Reset - Reset Phone;

b.The interface does not show charging, and the charging function is indeed faulty:

1.It is recommended to replug the data cable and power adapter to rule out the cause of poor contact;

2.It is recommended that you can replace the charging cable and power adapter if possible, if it can be improved after replacement, you can infer that the accessory is abnormal;

3.If you have other batteries, it is recommended to try to replace them, and it is not ruled out that the battery is caused by failure.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

Dear Lenovo users, hello!

It is recommended that you replace a charger to try, if it still can't be charged, it may be a problem with the mobile phone, your situation suggests that you send the mobile phone to the nearest service station for inspection and repair, service station address inquiry:

If your problem is not solved, you can complain, put forward your valuable opinions, and then transfer to manual service.

We apologize for any inconvenience this may cause and affect your use.

If your device does not respond when you click the power button and does not turn on, we recommend that you perform the following steps to troubleshoot the device:

1.Caused by poor or abnormal battery contact: It is recommended that you reinsert the battery to restart the attempt, if you have other batteries, it is recommended that you replace them;

2.It is recommended that you use the standard charger to charge for about 30 minutes, and then press and hold the power button again.

Lenovo authorized repair site inquiry.

The landlord has solved it! The same phone. A model of the one! Same problem ... Speechless.

It's the ladies of the guys who help the top! Great support.

I'm sorry to talk about lead causing you inconvenience.

The device cannot be charged, it is recommended that you try to troubleshoot the following situation

1.It is recommended to replug the data cable and power adapter to rule out the cause of poor contact;

2.It is recommended that you can replace the charging cable and power adapter if possible, if it can be improved after replacement, you can infer that the accessory is abnormal;

Since your model does not support battery removal, it cannot be ruled out that the battery is caused by abnormal battery failure. If the problem still exists after the above operation, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Lenovo authorized repair site inquiry.

The business hours of the maintenance site are usually from Monday to Sunday from 9:00 to 18:00, except for holidays, and the stations will be slightly adjusted according to their own operations.

If the device does not respond when you click the power button and does not turn on, we recommend that you perform the following steps to perform a simple troubleshooting attempt:

1.Caused by poor or abnormal battery contact: It is recommended to reinsert and remove the battery for a restart attempt, if there are other batteries, it is recommended to replace and compare;

2.It is recommended to use the standard charger to charge for about 30 minutes, and then press and hold the power button again.

When running a game, if the machine is slightly heated, this is because the mobile phone will produce corresponding power when it is working, and some heat will be generated when the power increases, which is a normal phenomenon.

If the machine is abnormally heated, it is recommended:

1.Check if you've been using your phone for too long, such as calling, surfing the web, listening**, or playing games.

2.Check whether there are many programs running in the background of the phone, and it is recommended to run the program in the background. Operation: When standby - long press the home button to enter the "Task Manager" - end the background program.

3.Try replacing it with another original battery that is suitable for this machine.

If the problem still exists, please do not use the mobile phone for the time being, it is recommended that you bring the purchase invoice, repair card and mobile phone to the local after-sales service center, and the professional engineer will help you test.

Hello. Lenovo S9687T indicator, red represents charging; The indicator light is off, which means that the charge is full; Flashing blue means there is a missed call text message, please understand.