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Hello dear Samsung users:
Based on your description, it is recommended that you:
1.Turn off the battery and use a cotton swab to clean the battery contacts and the contacts where the phone connects to the battery. Then plug the battery back into your phone.
2.Uninstall and delete recently installed software to rule out whether it is caused by software incompatibility.
3.Try replacing it with another original battery.
4.If there is an external SD card in the mobile phone, it is recommended to temporarily remove the SD card to see if the same situation occurs.
5.Back up your data (contacts, text messages, **, etc.) and try after a factory reset.
6.Check your phone for firmware prompts. If so, please upgrade your phone to the latest version.
It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services
After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.
Comments, suggestions, complaints, please click:
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The reasons for the automatic shutdown are as follows:
1.If the battery is out, it will automatically shut down, and it can be turned on when it is charged.
2.After flashing, the system conflict will cause an automatic shutdown, and all data can be cleared and the official system version can be swiped.
3.If the hardware failure of the mobile phone causes it to shut down automatically, you can go to the mobile phone store or after-sales inspection and repair.
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1.First, enter the BIOS, use the up, down, left and right keys on the keyboard to control the options, select the main option of Power Management, select the first item in the main option, this one controls whether it supports incoming call start, the default is off;
2.You need to set the shutdown to start, press and hold enter on the keyboard, and select start and close;
3.After selecting, press and hold enter, and it will be set to support incoming calls to start.
4.You also have to set the time of opening the skin, the start time is in the last item, and the default is not allowed to set (disabled);
5.Press and hold the Enter key on the keyboard, select Enabled, and press Enter once;
6.You will see that you can wake up the day, hour, minute, and missing shirt seconds, and my default settings are all 0, and you can wake up at any time.
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Hello, according to the situation you described, please first confirm whether the battery or mobile phone has a history of liquid inflow, if there is a history of liquid inflow, please remove the battery immediately, and then send it to the service center for repair. If the machine and battery have not been filled, it is recommended that you try to operate it under the light of the paragraph
1.Press and hold the electric grip source button for 8-10 seconds to try.
2.Plug in the charger and try to turn on the Huai Hong.
3.Remove the battery, clean the battery contacts, and reinsert them.
After backing up the data, and then restore the factory settings, this operation is: (Settings - Privacy - Factory Reset) If the above attempts are invalid, please bring the three guarantees certificate and warranty card to the service center for testing. The address of the service center can be found at:
It is recommended that you contact the service center before you go to.
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There are many reasons for the automatic shutdown of Samsung W899 mobile phones, the most important ones are the following:
1. Poor contact between the mobile phone and the battery will cause the mobile phone to shut down automatically.
2. Poor contact between the SIM card and the mobile phone will cause the mobile phone to shut down automatically.
3. The electronic components of the motherboard of the mobile phone fail, resulting in the power supply not being able to go up, which will cause the mobile phone to shut down automatically.
4. If the mobile phone cable fails, the screen of the mobile phone will not light up, which is not an automatic shutdown, but the screen does not show regret, but the mobile phone is working normally.
If the old spine of the mobile phone automatically shuts down, it is recommended:
1. If the mobile phone battery is low, the mobile phone will automatically shut down, you can replace the spare original battery.
2. If the power is sufficient, there is still an automatic shutdown, which may be caused by software compatibility, if there is an automatic shutdown situation for many times, it is recommended to delete the recently installed third-party software, excluding whether it is related to the ** software.
3. If the phone has the latest firmware system version, please upgrade the phone to the latest version.
5. If the problem still exists, it is recommended to bring the purchase invoice, repair card and mobile phone to the local Samsung service center for testing by professional engineers.
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The battery contact is not good! Or fell! You have to find a professional repair station to see this! There are many reasons for this.
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Hello: According to your description, the appearance of a smartphone malfunction can be affected by a lot of factors. If the third-party software is delayed, viruses, and excessive cache occupation, it will cause automatic restart. It is recommended that you try the following:
1. Uninstall the recently installed third-party software, and initially drain the liquid, such as the cause of system software conflict.
2. Take out the external SD card and test whether there is any reboot phenomenon.
3. Back up your phone's data (**book, text message, **, etc.), and restore your phone to factory settings.
If the problem persists through the above methods, it is recommended that you send your phone to the nearest Samsung Service Center for testing.
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Hello: Check the contacts of the mobile phone battery and the battery interface on the mobile phone for foreign objects or dirty, and clean them with a soft brush. It also automatically shuts down, and it is recommended to take out the SD card for a trial.
If not, back up your phone's data and factory reset your phone. If it really doesn't work, it is recommended that you go to the nearest Samsung mobile phone customer service to test your phone.
Welcome to Samsung's Digital Services platform.
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Science and technology are more important than family years.
Hello dear Samsung users:
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If the phone restarts automatically and the machine cannot be used normally, it may be a problem with the system or hardware of the phone, and it is recommended that you send the device to a Samsung service center for inspection. If the phone can be used normally after restarting automatically, it is recommended that you try the following methods:1 >>>More