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If an accident occurs during the renewal period, you can claim a claim.
The car insurance claim process is to report the incident: the general insurance company requires the report to be made within 48 hours of the incident.
1) After the accident, the customer reports to the claims department of the insurance company;
2) After receiving the report, the customer is required to immediately fill in the "Business Accident Registration Form" (**, fax, etc.
3) The back office immediately inspects and copies the copy of the policy according to the insurance certificate or insurance policy number provided by the customer, as well as copies of the policy, the copy of the policy and the schedule. Check the premium charges and have the financial staff confirm the signature on the copy of the premium receipt (business and statistics) (the agreement or agreement must be attached to the special payment);
4) Confirm that the subject of the insurance is paid within the validity period of the insurance or before the accident, and require the customer to fill in the "Inquiry Form for Filing a Case", and file the case (such as **, fax, etc., the inspector is responsible for requiring the customer to fill in), and prepare the case number according to the order of the report;
5) Issuance of claim documents. After the case is filed, the relevant claim documents will be issued to the insured, and the claim procedures and methods will be informed (**, fax, etc., the inspector shall be responsible for the report);
6) Notify the inspector and report the loss and the location of the accident.
2. Survey and damage assessment.
1) The inspector shall complete the on-site investigation and inspection within 1 working day after receiving the internal notice from the insurance company (the inspection of the damaged subject in the field can be entrusted to the local insurance company to complete it within 3 working days);
2) Require customers to provide relevant documents;
3) Instruct the customer to fill in the relevant claim documents.
3. Sign for the receipt and review of the claim documents.
1) The internal staff of the business department and the insurance branch company review the claim documents submitted by the customer, and return the documents to the customer after explaining the documents that need to be submitted after the procedures are incomplete"(in duplicate) after signing, the yellow copy will be returned to the insured;
2) After sorting out the documents and the information kept in the claim, submit them to the Claims Department of the Property Insurance Department.
4. Adjustment review.
1) After receiving the information handed over by the internal staff, the person in charge of the claim verification department will review it, and sign for the receipt of the handover book if the documents and procedures are complete;
2) All claims must be settled within 3 working days and submitted to the person in charge of the Claims Section for review.
5. Examination and approval. 1) Claims within the authority of the property insurance department shall be submitted to the manager in charge of claims settlement for approval;
2) Step-by-step reporting of the authority of the over-property insurance department.
6. Settlement of compensation?
1) The person in charge of the Claims Verification Section will submit the claim number that has completed the approval procedures, and submit the compensation receipt and calculation book to the financial transfer;
2) After the financial department confirms the compensation, except for the receipt of the doll's payment and the red copy of the calculation book, the rest will be recovered.
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You can make a claim without being out of insurance.
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As long as it is within the insurance period.
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