What are the skills for communicating with employees?

What are the communication and skills of face-to-face interviews with employees in the performance management process? Don't step on these pits.

1. Communication must be based on integrity.

In any communication, both parties must respect the process of communication, as well as the results of communication. If either party is mainly "perfunctory" about the purpose of communication and the process of communication; and the sincerity of the conclusion of the communication without keeping the promise, such communication is doomed to failure; Not only this failure, but also the future communication will form a "malignant type".

2. Communication should be properly prepared in advance.

The basic purpose of communication with employees is to exchange opinions and enhance mutual understanding, so supervisors and employees should be prepared in advance for information collection, opinion thinking, and presentation skills. In this way, when the supervisor communicates with the employee, he may form a better conclusion due to adequate preparation; If the purpose of communication is to persuade employees, and because of prior preparation, the content of the supervisor's communication is more reasonable, and it is easier to convince people with reason than to convince people with authority.

Third, communication must master the principle of listening.

Since it is communication, either party must listen to the other party's opinions, not "inform" from either party. In many cases, supervisors will have "self-righteous" goodwill and assume that employees will be receptive, so they will "happily" communicate with employees in an "inform" mode, and the results will naturally not be ideal. Therefore, "good intentions" need to understand employees' views through "listening" to make "better results".

1. The content of communication must be planned before communication. Whenever possible, the opinions of others, especially those in management, should be obtained in order to obtain more accurate communication.

2. When communicating, we should be based on the principle of talking about things, not only to tell the truth, to be thorough and reasonable, but also to pay attention to the choice of wording and sentences.

3. The leader hopes that his subordinates can listen to his suggestions and thoughts, and must be able to empathize, sincerely consider the interests and needs of the other party, and cannot give orders or simple guidance out of reality.

4. Pay attention to feedback and confirmation after communication. Communication without feedback and reconfirmation is not optimal.

5. Communicate with an eye on the present. Most of the communication is about the needs of the current situation, but the communication of the mission, philosophy, and vision of the enterprise should not be neglected.

6. Leaders must be consistent with their words and deeds, and treat each other with sincerity. If a leader says and does two different things, and adopts a domineering attitude, communication will be much less effective.

7. Leaders should listen attentively when listening to others' statements and truly understand what the other person is saying.

Generally speaking, employees will inevitably be criticized for mistakes and violations of the rules, but no matter who it is, it will always be unpleasant to be criticized, and there is a way to talk that can not only make employees realize the seriousness of the company's system, but also protect the sense of value of employees, so as to voluntarily abide by the rules.

In the company, there are employees who are highly organized, they are motivated, confident, competitive, and ambitious.

Some employees are very lively, humorous and enthusiastic, and are good at communicating, and the conversation should be mainly encouraging to stimulate and maintain their enthusiasm for work.

Talk and communicate with employees, praise subordinates, motivate employees to work enthusiastically, pay attention to mantras, empty yourself, and exclude what you have seen.

Superior leaders communicate with employees, and the skills are to give both grace and power. Speaking method, reasonable. Facts by facts!

Decisions are made based on analysis and analysis. Employees obey the leader's arrangement and work together to complete the work well. The leader has a strong ability to work!

It is completed by the publicity of the morning meeting of the employees in the usual work, the construction of the team, and the cooperation.

Communication skills and methods with employees, first of all, you must get close to the moonlight and mingle with employees, if you are any other cadre? Or other people, but also often care about them, in order to communicate with them, this is the skill.

The first thing you are dealing with is the employee, so be sure to treat the other person with the appropriate respect during the conversation, so that people feel that what you are saying is sincere to him.