The OPPO phone is dead, what to do, I have tried everything

OPPO service center processing.

Freezes while operating specific software.

If your phone is normal in daily use and only freezes when opening a specific program, it may be caused by the software itself or incompatibility with the phone.

Click the "home button" or force the computer to shut down and start again to exit the software.

Go to "Settings" - Application Management, find the software, "Clear Data" and "Clear Cache" to clear the cache data generated by the software when it was running in the past.

Irregular crashes.

If your phone is freezing irregularly, you can check the following reasons.

The phone's running memory does not have enough space, and you need to get into the habit of closing background apps in time.

The storage space is not enough, and there is no extra space to save the cache files when the program is running; Go to "File Management" to see your phone's available storage, or you can choose "File Cleanup" to clean up unwanted cache files.

If the phone crashes frequently after being damaged by external forces (collision, water ingress, etc.), you can bring the phone to the OPPO service center for processing.

It is recommended that you try to clean up the cache and give it a try. After turning off the phone, press and hold the volume down button and the power on button at the same time (8-10 seconds) until you enter recovery engineering mode, then select Clear Cache and OK. (The power button is OK, and the volume button is up and down selection).

Press and hold the power button for about 10 seconds to see if it can be turned on.

After reinserting the battery, charge it for about half an hour before turning it on (this method is for phones that can be detachable from the battery). The mobile phone with non-removable battery can be charged directly for half an hour, unplug the charger and leave it for about 5 minutes, turn on and observe.

1) If the charging dynamic picture appears after plugging in the charger, it means that the mobile phone is charging. In this case, it can't be turned on because the battery voltage is too low, and after charging for about 10 minutes, press and hold the power button to turn it on. (2) If there is no charging dynamic diagram after plugging in the charger, pull out the charger, press and hold the power button for 5 seconds to reset the machine, then plug in the charger again, charge for more than 20 minutes and then try to turn it on.

If none of the above methods can be turned on, you need to go to the customer service center for testing and processing.

If your phone screen shows a black screen.

Or the crash is stuck in an interface, and you can be forced to shut down.

If you turn it on again, the forced shutdown will not erase the phone's data. Follow these steps:

Mobile phones before R9S, long press the power button for about 10 seconds, and it will be forced to shut down.

For mobile phones in R9S and later, press and hold the power button and the volume up button for about 10 seconds at the same time, and force the shutdown and restart.

If your device still doesn't work.

Connect the phone to the charger, charge it for half an hour, and then turn it on to see if it returns to normal. If it still can't be used normally, you can bring your phone to the OPPO service center to deal with it.

A black screen appears when operating a particular software, and it freezes and freezes.

If your phone is used normally and the screen is black when you open a specific program, it may be caused by the software itself or incompatibility with the phone.

Click the "home button" or force the shutdown and restart to exit the black screen page of the software.

Go to "Settings" - Application Management, find the software, "Clear Data" and "Clear Cache" to clear the cache data generated by the software when it was running in the past.

Irregular black screen of death.

If your phone has a black screen irregularly, you can check the following reasons.

The operating memory of the hand-type celery machine.

There is not enough space and you need to get used to close background apps in a timely manner.

habits. The storage space is not enough, and there is no extra space to save the cache files when the program is running; Go to File Management.

You can check your phone's available storage, or you can choose "File Cleanup" to clean up unwanted cache files.

If the phone is damaged by external forces (collision, water ingress, etc.), you can bring the phone to the OPPO service center.

Note: This applies to all OPPO models.

Solutions for phone freezes:

1. When the mobile phone is stuck, it is generally necessary to press the power button to turn it off, and then restart it after the trouble, or directly press the restart option.

2. The general practice of the liquid plexus is to unplug the battery, and then put the battery back.

3. If it is a non-removable battery, what should I do, press and hold the power button for 10 seconds, and the phone will be forced to shut down, and then turn it on.

4. After the individual mobile phone dies, it becomes better with a few taps, and this kind of mobile phone may have design flaws and is very troublesome to use.

If the phone crashes when in use, first press and hold the power button for about 10 seconds to force it to shut down, and then press and hold the power button to see if it can be turned on, if it can't be turned on, please bring the purchase invoice, warranty card and mobile phone to the nearest OPPO customer service center for testing and processing; If it can be turned on, it is recommended:

1. Observe what operation the mobile phone performs when it crashes, if it crashes when running a single software, you can enter Settings - Application to find the software uninstalled and observe;

2. There are too many background programs running on the mobile phone, so it is recommended to pull down the status bar and close the background program by "one-click cleaning" of the mobile phone;

3. If the storage space is insufficient, clean up the phone regularly, delete unnecessary documents, compressed packages, installation packages and other materials (file management - file cleaning);

If the phone screen freezes, you may need to force it to shut down and turn it on again, and the mandatory shutdown will not erase the phone's data. Follow these steps:

R9S (listed before October 28, 2016) covers the previous models, press and hold the power button for about 8 seconds to 10 seconds, and force it to shut down;

R9S (released after October 28, 2016) and later machine resistance and roll-on type, press and hold the power button and volume up button for about 10 seconds at the same time, and force shutdown and restart.

If the Changyu device still can't be used normally, connect the mobile phone to the charger, charge it for half an hour, and then turn it on to see if it returns to normal. If it still can't be used normally, you can bring the purchase invoice, warranty card and mobile phone to the nearest OPPO customer service center for testing and processing.

If the phone crashes when in use, first press and hold the power button for about 10 seconds to force it to shut down, and then press and hold the power button to see if it can be turned on. If it can be turned on, it is recommended:

1. Observe what operation the mobile phone performs when it crashes, if it crashes when running a single software, you can enter Settings - Application to find the software uninstalled and observe;

2. There are too many background programs running on the mobile phone, it is recommended to pull down the status bar and close the background program with "one-click cleaning" on the mobile phone;

3. If the storage space is insufficient, clean up the phone regularly, delete unnecessary documents, compressed packages, installation packages and other materials (file management - file cleaning);

If the phone crashes when in use, first press and hold the power button + volume up button for 8s (or press and hold the power button for 10s) to force it to shut down, and then try whether it can be turned on, if it can't be turned on, please bring the purchase invoice, warranty card and mobile phone to the nearest noisy branch trembling OPPO official authorized service experience center to test and deal with the upgrade or failure.

If it can be turned on, you can try the following methods to avoid recurrence:

1. If it crashes when running a single software, back up the software data, uninstall and reinstall it.

2. Clean up your phone regularly and delete unnecessary documents, compressed packages, installation packages and other materials.

3. Upgrade the phone version to the latest system or back up the important data of the phone, and restore the factory settings of the phone.