What is the claim process of Ping An Auto Insurance, and what is the claim process of Ping An Auto I

The thing should be like this, personal injury compensation and car insurance compensation are together, personal injury belongs to the category of three insurance, not how much medical compensation is paid, it is the insurance company has a special person according to the injury of the injured person to determine the need to use drugs, health products and supplements and other drugs are not reimbursed, in this case, the other party will generally ask you to pay for lost work, you can also claim from the insurance company, but you need the injured person to provide the last three months of salary slips and certificates, the amount of compensation should be 30 days of salary * lost work. Regarding car repair, if you want to use the car, you will call the insurance company to the 4S shop or designated maintenance point to assess the damage, and the local repair shop will repair it, and the standard of the insurance company will be different from the standard of the 4S shop, but the insurance company will also recognize the damage assessment form with the car repair invoice machine. But you can only pay the car repair money in advance, and you can only pay together when the injured person is discharged from the hospital, I hope these will help you.

If you go to other repair shops, you can tell the insurance company that going to the 4S shop to repair the car is not the same as going to the repair shop to repair the car. Generally, the accessories in 4S stores are very expensive. If you have a personal injury, you can provide a list of hospitals at that time.

Or a receipt. Have proof from the hospital.

Based on what the above people said, you should remember the following points: 1. Contact the vehicle surveyor at that time for vehicle damage assessment and claim settlement procedures in a timely manner; 2. Contact and maintain communication with Ping An's personal injury surveyors. What the insurance company will pay for and what it can't pay, you must know it in your heart.

It's easy to talk to the injured. In time, the final lawsuit must also stand with the insurance company.

What type of insurance (commercial insurance) have you bought? Generally, claims are required to apply for an application, accident certificate (traffic police), responsibility determination (safety surveyor), medical list, invoice, ID card, medical records, these are necessary, and you can ask any of the safety service departments for specifics. If you don't have time to go, just call 95511.

As for the car, you let the lane that surveys and assesses the damage, Ping An has a cooperative 4S shop (4S shops basically have cooperation) and a repair shop.

1. **Report: If people are involved**, remember to call 120 to rescue the injured as soon as possible. In addition, try to keep the scene of the accident, take photos to retain evidence, and call Ping An Auto Insurance 95511 and the traffic police Kong Conghe to report the case.

2. Accident investigation: After receiving the report, the car insurance claims adjuster will arrive at the scene to investigate, and the unilateral loss is generally more than 10,000 yuan, or the accident responsibility is not clear, and the traffic police need to issue an "accident identification letter". Zheng Yuan.

3. Vehicle damage assessment: send the vehicle to the designated damage assessment center of Ping An Auto Insurance, and hand over the vehicle to the auto repair shop for maintenance after the damage assessment.

4. Submit claim information: Generally speaking, the information required for claim settlement includes: claim application, driver's license and driving license, insured ID card, bank card, vehicle repair invoice, injured ID card, injured medical invoice and sick fight calendar.

5. Receiving compensation: After submitting the information, the insurance company will also review the case, and the money will be transferred to the owner's bank account within a few working days.

Ping An Auto Damage Insurance Claim Process and Precautions:

1. The materials that need to be prepared for claim settlement generally include: claim application, damage assessment form, original vehicle maintenance invoice, original vehicle repair settlement list, bank card opened in the name of the insured, copy of the insured's ID card, copy of the vehicle driving license, copy of the driver's license of the accident driver, etc.

2. After the vehicle accident, do not move the vehicle out of danger, you should report to the insurance company as soon as possible, the insurance company will assign a special survey personnel to investigate the scene after receiving the report, and then price and compensate according to the results of the investigation and the damage assessment results of the maintenance center.

Generally, the insurance company requires a report within 48 hours, and the insurance company will send a surveyor to the scene to determine whether your traces match, if they do, it is generally an approved travel leak. If you drive the car not far from the scene of the incident, it can still be measured according to the height and traces of the scene, and it will not have any effect. However, it is necessary to report the case within the time specified by the insurance company, and if the report is late, there may be an additional deduction for part of the exemption.

Unilateral accident is the most common type of accident, because it does not involve the damage of a third party, only causes damage to the insured vehicle, and the accident liability is fully responsible for the insured vehicle, so the accident handling search is very simple.

1. Report the case. After an accident, keep the scene of the accident and report it to the insurance company you insure immediately.

2. On-site processing.

1. If the loss is small (less than 10,000 yuan), the insurance company will send someone to the scene to investigate and issue an investigation report

2. If the loss is large (more than 10,000 yuan), if the surveyor thinks that it needs to be reported to the traffic police for processing, he will report to the traffic police department, and the traffic police department will investigate and collect evidence at the scene, and issue an "accident identification letter".

3. Damage assessment and repair.

1. The owner will send the vehicle to the damage assessment center and notify the insurance company at the same time to assess the damage.

2. Repair the car in the repair shop.

3. The owner picks up the car.

4. Submit documents for claim.

Claim: Collect the claim information and submit the materials to the insurance company for claim procedures.

The car accident insurance claim process includes steps such as reporting, investigation and damage assessment, signing and reviewing claim documents, adjustment and review, approval, and settlement of compensation.

1. Report the accident After the accident, the customer reports to the claims department of the insurance company; After receiving the report from the auto insurance company, the customer will be asked to fill in the "Business Accident Registration Form" immediately after receiving the accident.

2. The survey and damage assessment personnel shall complete the on-site investigation and inspection within 1 working day after receiving the internal notice from the insurance company; Require the customer to provide the relevant documents; Instruct the client to complete the relevant claim documents.

3. Sign for the review of the claim documents of the business department and the internal staff of the insurance branch to review the claim documents submitted by the customer, and return the documents to the customer after explaining the documents that need to be submitted after the procedures are incomplete, and the compensation case with complete documents should be returned to the insured after signing on the "insurance report (claim) (in duplicate)"; After sorting out the claim documents and the information on file, submit them to the Claims Verification Department of the Property Insurance Department.

4. All claims must be adjusted and reviewed within 3 working days and submitted to the person in charge of the Claims Section for review.

5. Approve the claims within the authority of the property insurance department and submit them to the manager in charge of claims for approval; Step-by-step reporting of the authority of the over-property insurance department.

6. Settlement of compensation.