How to make a claim for Ping An Auto Insurance What is the process

Ping An insurance is the worst, the claim is very bad, my natural sound hit, put a month to not approve the repair, in short, too bad!

1. After a traffic accident, the owner needs to call the **95511 of Ping An Auto Insurance within 48 hours to report the accident;

2. Wait for the surveyor of the insurance company to conduct an investigation, and the owner needs to protect the accident scene before the surveyor comes;

3. After the surveyor finishes the survey, the results will be fed back to the damage assessor, and after the damage assessor assesses the damage on the spot, the owner can drive the car to the repair shop for repair;

4. After the car is repaired, the owner submits the prepared claim information to the insurance company, and the claim information includes the claim application, driver's license and driving license, traffic accident certificate, traffic accident compensation mediation letter, court judgment, car repair invoice, original rescue fee and related expense bills, compensation receipts and ID cards. For specific claim information, you can consult the insurance company;

5. The insurance company will review the claim information within 1-3 working days after receiving the claim information, and the car owner can receive the corresponding claim money after the audit is passed.

1. **Report: If there are people involved**, Ji Yan Chun has to call 120 to rescue the injured as soon as possible. In addition, try to keep the scene of the accident, take photos to keep the evidence of the first closure, and call Ping An Auto Insurance 95511 and the traffic police.

2. Accident investigation: After receiving the report, the car insurance claims adjuster will arrive at the scene to investigate, and the unilateral loss is generally more than 10,000 yuan, or the accident responsibility is not clear, and the traffic police need to issue an "accident identification letter".

3. Vehicle damage assessment: send the vehicle to the designated damage assessment center of Ping An Auto Insurance, and hand over the vehicle to the auto repair shop for maintenance after the damage assessment.

4. Submit claim information: Generally speaking, the information required for claim settlement includes: claim application, driver's license and driving license, insured ID card, bank card, vehicle repair invoice, injured ID card, injured medical invoice and medical record.

5. Receiving compensation: After submitting the information, the insurance company will also review the case, and the money will be transferred to the owner's bank account within a few working days.

Taking car damage claims as an example, the specific process is as follows:

1. Call 95511 to report the accident, and call 95511-9 immediately after the accident occurs, and the claims specialist will arrange assistance according to the accident situation.

2. Accident investigation, the surveyor provides 7x24 hours on-site accident investigation services, confirms the accident insurance liability, loss and cost, and recommends the loss repair plan.

3. Confirm the loss repair plan and choose the repair method of the damaged property, including the selection of vehicle repair shops; Customers who meet the conditions for quick claims can take the fast claim channel.

Fourth, car repair, vehicle maintenance, it is recommended to choose the repair shop recommended by Ping An, high-quality, convenient and guaranteed.

5. Submit the claim information, the compensation amount is less than 10,000 yuan, the car damage is pure, and there is no case for the repair shop to handle the compensation on behalf of the case, you can enjoy the door-to-door claim collection information service; Other car owners can submit the information to the counter of the claim office for review.

6. After receiving the compensation and reviewing the claim materials, the case will be closed. Ping An paid the compensation through bank transfer and completed the claim. Car owners who meet certain conditions can enjoy instant payment of compensation.