What should I do if the Tmall refund is successful and the money has not arrived?

Here are some things you can try:

Check first to see if the refund is successful in the order;

Go to Tmall. The bound Alipay checks whether it has arrived;

If you don't have it, you can consult customer service on the Tmall homepage, or call**Consult Tmall**;

Consult Alipay customer service to check the situation.

Check the details of Alipay's income and expenditure, it is not displayed, call Alipay**, the refund is successful, and Tmall has completed the task. You can wait a minute, it doesn't arrive in time, especially on weekends.

Find Tmall customer service to solve the problem.

On the purchased baby page, only when the refund status of the order shows "Refund Successful", the money will be refunded according to your payment method.

For payment orders, before the order "confirms receipt": return the payer; For example, A asks B to pay for a single order, B pays the money, and the money is refunded to account B.

After the order "Confirm Receipt":

1) If the seller agrees to the refund application: the refund payer.

2) If the seller is transferred for a refund after the intervention of Xiao Er: the buyer's balance will be refunded.

If you pay by bank card, the money will be returned to the bank card from Alipay, and the bank processing time is generally 1 to 5 working days.

01 Online shopping is very popular now, but due to some imperfect systems will bring a lot of problems to the shopping relatives, let's talk about the problem of ** refund success but not arrived.

02 First of all, clarify the payment method you use, if you are using Alipay to pay, then the refund will arrive immediately after the refund is successful, but if you are paying by bank card, then there will be a certain delay in the refund, so just wait patiently for one to three days.

03 If your refund has not arrived, don't worry, because after the refund application is successful, the money will be refunded to you by the **end, don't worry about the seller deducting your money, if it hasn't arrived for a long time, then we need to ask **manual service.

04 First open "**", click "My**", find "Customer Service Xiaomi" in the necessary tools, and then enter your problem, it will pop up the order you need to solve, select the order, and you can reply to your question.

There are three possible scenarios for this to occur:

1. Generally speaking, ** refunds are returned to the original way, but it is not excluded that there is an error in the return path, and other accounts such as Alipay may be returned.

2. Natural factors such as network delay or system failure upgrade may take one to two working days if the refund information cannot be updated in time.

3. If it is paid by a bank, the refund may be delayed due to the influence of the bank or payment institution, and there is a certain time lag between the payment and the acquirer.

**Refunds will arrive in your account in the following ways:

1. If the order has been paid and the merchant has not delivered the goods, at this time, directly apply for a refund, and the merchant agrees to refund successfully, and the system will automatically refund the refund within 2 days if the merchant ignores it.

2. If only the merchant clicks on the delivery, but the user does not receive the goods, if you want to apply for a refund, the merchant will click to agree to the refund successfully. If the seller does not operate, the automatic refund will take 7 days, and if the merchant refuses to refund, the consumer must apply for rights protection, and the refund can be made after the rights protection is successful.

3. If the order has been paid, the merchant has shipped or received the goods and needs to be refunded, the same merchant agrees to refund successfully, and the merchant does not operate the automatic refund for 15 days, if the merchant refuses to refund, the consumer must also apply for rights protection, and the refund can be made after the rights are successful.

4. Apply for a refund after receiving the goods, the user has a good reputation, fill in the logistics order number after applying for a refund, ** will refund quickly, and the specific funds will be paid by ** first.

to enter the transaction history of "My Alipay" to view.

If you paid with online banking before, if it shows that there is a transaction about this, it proves that it has been returned, and the money will be returned directly to the bank card, and you can check whether the bank card details have been credited.

This needs to see what the pro paid at the time, if you pay with Alipay, then the store owner should arrive immediately after agreeing to the refund, if you don't receive the money, there is only one possibility, that is, the seller did not refund it; There is also a kind of payment made by online banking, and the money will be refunded to the bank card after the seller agrees to the refund, which is generally the seller.

3 business days after consent to the bank.

You can take a look at your Alipay and ** accounts, if there are no refunds, it means that the system is still processing, patience and so on.

If the system shows that the refund is successful, the corresponding payment will be received immediately, but it will not be directly returned to your bank card but Alipay, it is recommended that you check the balance of Alipay or the bill.

Refund if successful. The money should be returned to you. There may be a matter of time before you wait.

It may also be that you used the ** on the flower or something when you bought it. It is possible for you to pay in advance without spending any money. So refunds are virtual.

If this is not the case, please consult customer service.

On the purchased baby page, only when the refund status of the order shows "Refund Successful", the money will be refunded according to your payment method.

For the payment order, before the order confirms the receipt: return the payer, for example, A asks B to pay for a single order, B pays the money, and the money is refunded to account B. After the order is confirmed, the seller agrees to the refund request.

After Xiao Er intervened, the balance of the buyer was refunded by transferring the seller's deposit.

If you pay by bank card, the money will be returned to the bank card from Alipay, and the bank processing time is generally 1 to 5 working days.

The refund notes are as follows:

1. The order status is that the buyer has paid, and the seller does not click on the delivery within 48 hours after the buyer applies for a refund, and the money will be automatically returned.

2. The order status is that the seller has shipped, the buyer applies for a return refund, the system gives the seller 5 days to respond to the refund, the seller does not respond to the refund within the time limit, the system automatically reaches a refund agreement, waiting for the buyer to return the goods, at this time give the buyer 7 days to operate the return, if the buyer does not return the goods within 7 days, the system will close the refund.

3. The order status is that the seller has shipped, and the buyer applies for a refund without return, and after applying for a refund, the system will give the seller 5 days to respond to the refund, and if the order is not responded within the time limit, the system will refund the buyer according to the amount of the refund applied by the buyer.

4. If the seller refuses to apply for a refund application, if the customer service is applied to intervene, the rights protection Xiaoer will intervene within 48 hours after the evidence period.

You can check the income and expenditure details in the Alipay mobile client, click Wealth--Balance--Account Balance--Income and Expenditure Details Query.

You can also confirm with the seller whether the refund is successful.

In the case of China Merchants Bank credit card, when the credit card purchase is returned, you can contact the merchant to operate the credit card refund (the money can be returned directly to the credit card), and the credit time depends on the processing time of the merchant's acquiring bank, which is generally 15 working days (monthly repayment is subject to the actual account situation).

Hello. Here's how the money goes after the refund.

Alipay will be credited to Alipay immediately after the refund is made.

Online banking, quick payment, credit card, refund first returned to the bank, the bank manual review and then return to the personal account.

If you have any confusion about shopping, you can send me a private message, I can help you answer this kind of doubt, I am good at having experience, thank you.