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After the order refund is completed, the paid funds will be returned to the Alipay account, and if the Alipay balance is used to pay, the refund will be received in time; If you pay by bank card, the refund will arrive within 1-6 business days, please pay attention to the information.
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1. If you want to get a refund after buying the wrong thing, you just need to click on the logistics information, and after the order refund is completed, the funds paid will be returned to the Alipay account, if you pay with the Alipay balance, the refund will arrive in time; If you pay by bank card, the refund will arrive within 1-6 business days, please pay attention to the information.
2. There are several states of the trading cat: pending payment, pending delivery, waiting for receipt, and refund options, which you will only see when you point in! It is not visible on the start page.
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OK. If the seller does not process the refund application, the system will remind the seller to deal with the transaction dispute within three days from the date of applying for a refund, and if the seller does not respond after three days, the payment will be automatically refunded to the buyer within seven days from the date of application.
If the seller responds within three days, the seller can deal with it according to the buyer's situation, if the seller agrees, he can apply for **intervention, and if the seller agrees, the money will be refunded quickly.
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Don't trade anymore, the cat will be recovered, the customer service agrees to refund and will not give you a refund at all, and now I haven't refunded it for 2 months.
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Trading cats. Both parties agree that refunds are generally made within 24 hours, but it is also related to the payment channel, as follows.
1.If the buyer is paying by Alipay, the buyer's account is verified by real name.
After the refund is successful, the buyer will immediately see the refund arrive in the Alipay account; If the buyer's account has not undergone real-name authentication, the refund will be frozen in the buyer's unavailable Alipay balance, and it can be unfrozen after passing the real-name authentication;
2.If the buyer paid by card, the refund will eventually be credited to the card after the seller refunds the money. During the period, it takes 1-5 working days according to the processing progress of each card-issuing bank, and 6 days for BOC cards and international cards, and the refund forms an unavailable balance in the buyer's Alipay, and the unavailable balance will disappear when the refund reaches the bank card.
3.Refund to Alipay account balance: Instant credit.
4.Refund to red envelopes and collection treasures.
Real-time arrival. 5.The refund will be made to the bank card, and the specific arrival time will be subject to the bank.
Extended information: 1. What should I do if the product has not been received, **What should I do if I apply for a refund but the seller does not deal with it:
The system will give the buyer and seller 3 days to present evidence, and after the evidence is completed, it will be reviewed, and the processing opinions will be given within 4-6 working days.
2. After the goods are received, what should I do if the refund seller does not deal with it.
1.If the buyer is not satisfied with the product after receiving it, it is best to contact the seller as soon as possible to explain the reason for the return. If the seller does not handle it, the system will automatically complete the refund application after 5 days, and the buyer can return the product to the address given by the system.
2.If the seller declines the return refund request, the buyer can modify the return request for the seller to reprocess it. At this time, if the seller does not process the order, the system will automatically reach a refund agreement and guide the buyer to return the goods.
3.If the seller does not process the order after the buyer has sent the goods according to the address given by the system, a few days later, the seller will default to the receipt of the goods and automatically refund the payment to the buyer. As long as the returned goods do not affect the secondary sale, they can be returned for a refund.
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Yes, but it depends.
You can cancel your order by typing "Cancel" directly on the chat page, selecting Cancel Transaction and confirming the cancellation.
2. Automatic binding:
The order cannot be cancelled.
Refund. 1. Alipay payment: refund will arrive within 1-6 working days.
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Trading cats. Buy not more than seven days can be returned, generally online purchase of goods in addition to fresh within seven days can be returned without reason, but there are also individual things before the purchase if indicated not to return, generally can not be returned. If Tongqin search is more than seven days later, you can discuss with the merchant, and the merchant who is easy to talk will give you a refund.
According to the legal rights of consumers in the law in the transaction cat buy in the first seven days which can be returned, now many shopping apps are committed to consumers to buy goods are not satisfied, within seven days no reason to return the goods, trading cat is a more credible app, the purchase of dissatisfaction can generally be returned.
After the successful purchase of the trading cat will have after-sales service, the attitude of the customer service staff is very good, if you are not satisfied with your purchase, you can consult after-sales service, say what you are not satisfied with, as long as it is in line with the facts, the merchant will give you a satisfactory treatment, you can choose to return and refund.
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