Why doesn t Samsung i9508V lock the screen automatically

Dear Samsung users: According to your description:1

The phone can't lock the screen automatically, it is recommended that you try to set it again: phone settings - device - display - screen automatically off - select the time period 2After locking the screen, press the home button to keep the low brightness off, it may be that the brightness of the adjusted screen is low, it is recommended that you check again after debugging:

Settings-Device-Display-Brightness-Brightness Adjustment, check whether it returns to normal after adjustment. If there is no change after the above operations are completed, we recommend that you do the following: 1

Check whether the phone is latest** A third-party software is installed, it may be that the software is incompatible with the phone to cause this phenomenon, it is recommended that you try to uninstall it (Settings - General - Application Manager - Select ** - Uninstall); 2.If it does not return to normal, it is recommended that you back up your phone data (**book, SMS, multi** files, etc.), and restore factory settings (Settings-General-Reset-Factory Reset); 3.If the problem still exists, it may be a problem with the mobile phone system software, it is recommended that you bring the mobile phone three packs certificate, and send the mobile phone to the nearest Samsung service center for testing, please visit the specific service center address.

Comments, suggestions, complaints, please click:

Hello dear Samsung users:

It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.

Comments, suggestions, complaints, please click:

Samsung is inside Settings - Display, you can set it. There is also a possibility that this is the case after brushing, and there is no way.

Have you ever swiped the system? Or something set. If you don't have both, return to the factory settings to see if it's okay.

Have you set the hibernation and, in the settings, display, set the hibernation time.

Hello, thank you for supporting Samsung products!

Based on your description, it is recommended that you try the following:

1. Remove the memory card.

2. Back up your personal data (**Ben, SMS, **, etc.), and restore to factory settings (Settings - Privacy - Factory Reset).

If it is still not resolved, it is recommended that you bring your purchase invoice, warranty card and mobile phone to your local Samsung service station for testing.

Thank you for using Samsung products!

First unload eight pieces, and unload everything that can be removed. Then put it back on and do a factory reset. If it really doesn't work, just repair it. Before, this phone couldn't lock the screen, and it should be a reason that you can't unlock it.

Hello: According to your description, it is recommended that you try the following method: Simply bury your luggage.

1. Uninstall the third-party software that has been installed recently** (third-party software compatibility) 2. Settings - My Device - Lock Screen - Screen Security - Screen Lock - Pattern or other lock screen methods.

In Settings - Display - Screen Timeout, select the auto-lock time.

You may have hit the screen lock screen delay switch when you were using it, just reset it.

If your Samsung phone forgot your phone lock screen password and the following conditions are met, it is recommended:

1.Remote control, mobile data (or Wi-Fi)2The phone has been bound to a Samsung account, log in to the Samsung official website - Applications - Find My Phone, log in with a Samsung account, click "Unlock My Device", after this operation, the previously set lock screen method will be directly changed to the default swipe unlock method, and then slide the phone to unlock.

3.If the backup PIN is invalid, the backup PIN password is forgotten, or the above requirements are not met, please send the machine to a Samsung service center for a secure unlock by an after-sales engineer.