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1. Network failure: network failure is also called unilateral account, common in the traditional large POS machine, the fault ** is 92, this kind of transaction, UnionPay receives the user's transfer, feedback information to the POS machine, but due to the instability of the network in the feedback process, the feedback fails, UnionPay does not successfully feedback the information to the POS machine terminal, it will stop the transfer, and return the funds to the card user.
2. Payment company problem: If the payment company receives the user's card funds, but does not settle due to various reasons, it will lead to the untimely arrival of the card, and even directly swallow the user's card funds.
3. Risk control transaction: Once UnionPay, the card issuer, or the payment company believes that the transaction is suspected of irregular operation, it is likely to freeze the funds, and the user needs to provide consumption receipts or other provincial certificates to unfreeze the funds.
4. According to UnionPay regulations, all transactions after 23:00 are counted as the next day, many users swipe the card at 23:00 in the morning, thinking that it will arrive the next day, in fact, this is the time period to swipe the card, and it needs to arrive on the third day, and it is affected by the settlement time, 23:
For transactions from 00 to 1:00 a.m., D+1 may also delay the arrival of the account, so it is not recommended to swipe the card during this time period.
5. System maintenance and upgrade, each payment company has 1 to 2 system maintenance times a year, in order to avoid affecting the normal business of merchants, they will choose night maintenance, which will affect the account, and even fail to swipe the card, communication failure, etc.
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Look at the trading time, if it is swiped from Monday to Thursday, it will normally arrive on the second day, and if it is swiped on Friday, Saturday, or Sunday, it will arrive on Monday. If it doesn't arrive for a long time, it is estimated that there is a problem with the platform, and it is two or three clear, and the money is hacked.
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Hello, I am a platform co-lawyer, I have received your questions, and I am happy to serve you.
Contact the merchant or call the customer service on the machine to inquire about the reason why the account has not arrived. 1. If the card is not swiped at the right time, it will not arrive in the account, and you can only wait for the normal transfer cycle of the payment company. Those who support D+1 will be transferred on the second day, and those who support T+1 will be transferred on weekdays.
2. The bank system upgrade has not arrived, in fact, the money has already arrived at the bank, but it has not been credited, and the bank will be credited on working days. 3. If the payment company's system failure causes it to be not received, the payment company will repair and transfer the money. 4. If the UnionPay channel is faulty, the payment company will transfer the payment during the normal transfer cycle after the channel is repaired.
5. If there is no signature and the account has not arrived, please click on the transaction in the transaction record, re-sign and upload the receipt. 6. If the large machine does not issue tickets or the tickets are abnormal, it will also lead to untimely arrival. If the ticket is not issued, you can reprint the receipt on the machine, and then enter the receipt reference number in the APP-Transaction History and it will be credited immediately.
If the ticket is abnormal and does not arrive, you can also enter the receipt reference number.
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Hello, may I ask if the social security card has been successfully swiped and the receipt has been issued, and the money has not arrived, when will it arrive?
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