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If your phone freezes, you can do it by following these steps:
1. You can long press the power button to open the options menu, and then tap "Restart". If it does not pop up, it is recommended to press and hold the power button until the phone vibrates to force restart.
2. If a third-party app freezes when using it, it may be because the third-party app is not compatible with your phone. It is recommended to restart the phone, uninstall it and re-install other similar apps.
3. If the freeze problem still occurs after restarting, it is recommended to restore the phone to factory settings after backing up important data.
4. If you can't operate the phone after the crash, it is recommended to force the phone to upgrade. After upgrading, the data in your phone's internal storage will be erased.
Note: If the problem persists, it is recommended that you contact customer service or bring the purchase invoice to your local Huawei authorized after-sales service network for maintenance.
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I think you can use our forced shutdown, that is, you'd better force shut down, you can do some things that crash. Here's an extended look at the crash.
In colloquial language, we simply call the stop machine down, which is converted into Chinese characters as "down", but many people call it "crash", although it is not standardized but popular.
down is the opposite of up, that is, the computer cannot work normally, including some reasons that cause the crash.
1) In general, it refers to the unexpected failure of the computer host and the crash.
2) Secondly, some servers such as database deadlocks can also be called down, and some services of some servers go down, so to speak.
Today's computer is close to the degree of full popularity, it provides great convenience for people in work and study, however, the "blue screen" of the computer has become an inextricable and inextricable trouble for ordinary computer users. Whenever the computer is turned on, or when the operating system is started, or when some applications are used, or when you are about to quit the operating system, the "blue screen" "beast" may pounce on you at any time.
So, what can you do to avoid the annoyance of the computer "blue screen"? Below, the author will introduce you to several points according to the causes of "blue screen" and the methods of prevention, and I hope the following article can give some help to friends who encounter such problems.
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1. Make sure your phone is in a charged state. When charging your phone, the charging indicator will flash, keep it charged and wait for a while before trying to turn it on. If the phone can still back up the information, remember to back it up immediately, it is recommended that the important information should be backed up by SD or other methods.
2. If the mobile phone is stuck and there is no response, you can press and hold the power button for 10s to force restart. See if you can recover.
3. Flash the machine or go to the local Huawei after-sales service center for debugging.
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The phone suddenly black screen of death is summarized as four reasons, and the solutions are as follows:
Method 1: 1. Check whether the card orientation of the mobile phone card and memory card (SD card) is correct, sometimes the installation is not normal, it will also lead to automatic shutdown.
Method 2: 1. Check whether the mobile phone has power (check the charging interface by plugging in the charging interface), less than 2% power will cause automatic shutdown.
Method 3: 1. Automatic shutdown caused by software problems, please confirm whether there are any incompatible applications installed recently that cause the phone to suddenly shut down abnormally. Users are advised to perform a factory reset and upgrade to the latest software version. (Please back up key data in advance before factory reset).
Press and hold the power button for more than 10 seconds to force restart the phone, and if the phone can enter the standby interface normally, the phone will be repaired through the normal upgrade and recovery operation. If it still won't turn on and can't restart, repair the phone by forcing the upgrade to resume the operation.
2. Common upgrade and recovery mode.
1) Restore factory settings.
In the operation steps, in the phone settings, click "Backup & Reset" - > Factory Reset" - >Reset Phone" (as shown in the three pictures below), the factory reset will be completed after the phone is restarted, and then it will automatically restart normal use.
Operation steps (to ensure that the mobile phone is connected to wifi and can access the Internet), "Settings" - >System Update" - >Check for Updates" - >Select the new version" - >Select ** and install "Start the upgrade".
Method 4: 1. Automatic shutdown caused by hardware problems, in this case, hardware faults that cannot be eliminated by the above three methods (such as internal power cord contact and open circuit, etc.), will be permanently unable to turn on. You need to find Huawei's after-sales service outlets for hardware testing.
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