I forgot what the problem was, how to unlock it, and how to solve the password in the process of unl

Now, no matter what kind of software it is, there are basically appeals to recover passwords, and you can also call a human for help.

How to deal with the forgot lock screen password on vivo phone:

Situation 1: If you forget the lock screen password but you can use your fingerprint or face to unlock the phone 1. Enter the wrong lock screen password 5 times in a row in the password input interface, and after the pop-up "Phone is locked", you can click "Forgot Password" on the screen (if it is a pattern password set, at least 4 points are required for 5 wrong passwords, and the password entered is different each time); Note: If the model uses FBE encryption technology, you need to go to the vivo customer service center to unlock it.

2. Click Forgot Password and Use Password to Change Lock Screen Password Note: Both passwords need to be entered correctly to change the lock screen password; 3. If you forget the password, you need to enter the cloud service to enable Find Your Phone, then go to the Phone Settings - System Management More Settings - Backup & Reset Factory Reset - Clear All Data - Clear Now - Enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the phone to set the lock screen password;

Situation 2: If you forget the lock screen password, you can't use your fingerprint or face to unlock the phone 1. Enter the wrong lock screen password 5 times in a row in the password input interface (if it is a pattern password, the wrong password for 5 times needs at least 4 points and the password entered is different each time) 2. After popping up "The phone is locked", you can click "Forgot Password" on the screen, enter the password to change the lock screen password, if you forget the password, you can bring your ID card and purchase invoice to the vivo customer service center for processing. Note:

Some models using FBE encryption technology do not have the "Forgot Password" option, and do not support unlocking with password problem verification, so you need to contact the customer service center staff to unlock it. Note: If you can't retrieve the lock screen password through the password, you can send a clear data command by finding your phone (all the data on your phone will be deleted), if you don't have the function of finding your phone, it is recommended that the customer service center deal with it.

If you have forgotten your App Lock password, please follow the steps below to get help

1.Use your fingerprint or face to enter the app lock and turn off the locked app switch.

If you have set the Allow Fingerprint Face to Access App Lock, you can go to Settings, search for App Lock, and use Fingerprint Face to enter the App Lock and Lock App List interface. Turn off the switch for locked apps in the list.

Note: HarmonyOS & EMUI and later phones still need to verify the custom password when changing the password or turning off the App Lock, and you cannot turn off the App Lock.

2.If the preceding operations do not resolve the issue, we recommend that you perform the following operations:

and the following systems: Uninstall and reinstall the application that has been added to the Naizhi lock to release the application lock. However, for applications that cannot be uninstalled (such as HUAWEI AppGallery.

to remove the app lock. (The data of the locked app cannot be backed up).

HarmonyOS & EMUI and above: App Lock can only be unlocked by resetting factory settings. It is recommended that you back up your data (third-party applications such as QQ and WeChat need to be backed up separately) and then restore the slag to the factory after recovering the slag

Huawei Customer Service Center.

Boarding service. Repair spare parts** inquiry.

If you use vivo mobile phone to forget the privacy password and forget the answer to the password question, you can go to Settings - System Management More Settings - Backup & Reset - Clear All Data - Clear Now - Enter the password before entering the password according to the prompts, the device will be restored to the initial state after operation, please be sure to back up other important data before operation, the data in the original privacy system cannot be directly backed up in the safe, and the privacy data that cannot be viewed will be cleared together.