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Anonymous users2024-02-081. When the mobile phone is warranted, you need to bring the purchase invoice, warranty card and mobile phone; If the purchase voucher is lost, the warranty will start 90 days after the factory date of the mobile phone or the warranty time will be calculated according to the time of the registered electronic insurance card, and you will be warmly reminded to keep your purchase voucher to avoid inconvenience to the warranty. If you pay to repair your phone, you don't need to provide any materials.
2. OPPO mobile phone service policy.
Seven days free returns, exchanges, warranty services.
Within 7 days from the date of sale, if the mobile host has the performance failure listed in the "Mobile Machine Performance Failure Table" stipulated by the state, we will provide you with free return, exchange or warranty service.
For mobile phones purchased on the official website** and Tmall***, from the second day of signing, you can provide you with no reason to return and exchange the goods within seven days in accordance with the national policy.
Thirty days free replacement and warranty service.
Within 30 days from the date of sale, if the mobile host has the performance failure listed in the "Mobile Machine Performance Failure Table" stipulated by the state, we will provide you with free replacement or maintenance services.
One year free warranty service.
Within one year from the date of sale, if the mobile host has the performance failure listed in the "Mobile Machine Commodity Performance Failure Table" stipulated by the state, we will provide you with free maintenance services.
Commitment to maintenance quality.
During the warranty period, the mobile ** host that meets the warranty conditions will enjoy the remaining length of the original 12-month warranty period or the 90-day warranty period after replacing the parts, whichever is longer.
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Anonymous users2024-02-07Find the materials you need for your mobile phone to be repaired, come and take a look
There are three scenarios in which you need to bring materials for repair, which can be selected according to the situation:
1. Return: Bring a full set of mobile phones, all gifts, and proof of purchase.
2. Replacement: Bring a full set of mobile phones and proof of purchase, OPPO official service centers generally only replace the head and insurance card, not the full set of the whole machine.
3. Inspection and maintenance: Bring the proof of purchase, if the proof of purchase is lost, the OPPO official service center will start the warranty according to the 90 days after the factory date of your mobile phone or calculate the warranty time according to the time of registration of the electronic insurance card.
Take care of your proof of purchase to avoid inconvenience to the warranty
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Anonymous users2024-02-06OPPO mobile phone after-sales replacement conditions OPPO mobile phone, if it is within one month of purchase, non-human hardware problems, go to the local customer service center to test, the test meets the replacement conditions, you can replace the new mobile phone for free, whether it can be replaced, or look at the test results of the customer service center, before the test, bring all the accessories and three guarantees of certificates,
OPPO mobile phone after-sales
Service product users directly purchase mobile phone products with warranty, the return period from the date of purchase within 7 days including 7 days, if the product host has a non-man-made damage performance failure, consumers can enjoy free returns, exchanges or warranty services, the replacement period from the date of purchase within 30 days including 30 days If the product host has a non-man-made damage to the performance failure, consumers can enjoy free replacement or warranty services.
The warranty period is within 1 year from the date of purchase, if the product host has a non-man-made damage to the performance failure, the consumer can enjoy free warranty service, the following conditions do not meet the requirements of the return, replacement and repair, beyond the validity period of the three guarantees, the product is liquid, moisture corrosion, the product is damaged by external forces, such as the screen is broken, the whole machine is seriously deformed, etc., dismantling and repairing the machine without permission, repair, modification and refurbishment.
Warranty indications: such as fragile stickers, screw plugs, SN number stickers or silk screen information, etc., lost or altered, irresistible external forces, such as floods, fires, lightning strikes, etc., physical damage and failure, broken or crushed, screen cracking, deformation, etc.
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Anonymous users2024-02-05OPPO customer service center can provide you with product maintenance, system upgrade, testing and replacement, product consultation and other services.
Service products: mobile phones, TVs, watches, headphones, other accessories.
You can check the address, business hours, and ** of the OPPO Customer Service Center as follows.
1. Enter the OPPO official website and select Service > Self-Service > Network Inquiry and Appointment for inquiry, or you can directly click on the service outlet to query.
3. If it is inconvenient for you to go to the OPPO customer service center, or there is no service center nearby, we will provide you with a two-way free postage repair service to deal with product problems.
4. ColorOS 12 and above: You can enter the mobile phone Settings About this machine > Instructions for use > After-sales service > Customer Service Center Inquire about the relevant information of the OPPO customer service center you need.
If there is no answer, it may be that the line is busy, it is recommended to call later, or contact human customer service for processing.
This is available for all OPPO models.
Name: OPPO after-sales service center.
**: 023-68635577 68627933 Address: No. 5, No. 162, Yuzhou Road, High-tech Zone, Chongqing OPPO after-sales service center: OPPO electronic special maintenance center. >>>More
Exactly the same construction.
Big apple logo >>>More
It's okay, the same as the bank, get the number after entering, queue up to repair, there will be no plugging phenomenon, my machine just changed the motherboard two days ago, in Zhongguancun Pacific that point, the service is quite good, the working time is not finished, the mm in charge of my notebook offered to work overtime to help me repair, until more than 7 o'clock in the evening, and in the process of waiting for the machine can be accessed, there is a TV to watch, sofas, magazines, and sugar and drinking water provided, I heard that some places also provide free lunch, I am playing running karts and so on, hehe. The most important thing,I didn't even ask for an invoice.,Repair it directly.,I don't know if I forgot.,I used a8js,This machine came out for less than a year.,Maybe I didn't want to know that I didn't want to exceed the warranty period.,And it's all free.,Finally, I also sent an appearance cleaning.,Clean the dirty things inside the keyboard.,After repairing, give a maintenance record.,This record is two.,They left one.,I took one and went home.。 >>>More
Under normal circumstances, its maintenance ** is not high, and in terms of consumption here, the charging standard is still relatively fair, so it is relatively good.
In fact, it is a common thing for dust to enter the watch dial, which is not very strange, after all, in this environment of life, dust is everywhere. Dust that enters the dial of a watch is usually due to gradual penetration during prolonged wear. If only fine dust is entered, there is no need to clean it without affecting the appearance and use. >>>More