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How to deal with forgot lock screen password:
Situation 1: If you forget the lock screen password but you can use your fingerprint or face to unlock the phone 1. Enter the wrong lock screen password 5 times in a row in the password input interface, and after the pop-up "Phone is locked", you can click "Forgot Password" on the screen (if it is a pattern password set, at least 4 points are required for 5 wrong passwords, and the password entered is different each time); Note: If the model uses FBE encryption technology, you need to go to the vivo customer service center to unlock it.
2. Click Forgot Password and Use Password to Change Lock Screen Password Note: Both passwords need to be entered correctly to change the lock screen password; 3. If you forget the password, you need to enter the cloud service to enable Find Your Phone, then go to the Phone Settings - System Management More Settings - Backup & Reset Factory Reset - Clear All Data - Clear Now - Enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the phone to set the lock screen password;
Situation 2: If you forget the lock screen password, you can't use your fingerprint or face to unlock the phone 1. Enter the wrong lock screen password 5 times in a row in the password input interface (if it is a pattern password, the wrong password for 5 times needs at least 4 points and the password entered is different each time) 2. After popping up "The phone is locked", you can click "Forgot Password" on the screen, enter the password to change the lock screen password, if you forget the password, you can bring your ID card and purchase invoice to the vivo customer service center for processing. Note:
Some models using FBE encryption technology do not have the "Forgot Password" option, and do not support unlocking with password problem verification, so you need to contact the customer service center staff to unlock it. Note: If you can't retrieve the lock screen password through the password, you can send a clear data command by finding your phone (all the data on your phone will be deleted), if you don't have the function of finding your phone, it is recommended that the customer service center deal with it.
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If you want to retrieve the lock screen password of the vivox9 mobile phone, you can use the password email address you set to retrieve it, or verify the mobile phone number to retrieve it, if it doesn't work, you can only flash the phone.
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The old password cannot be retrieved, and the password can only be reset by retrieving the password.
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If you forget your password, you can try to enter the wrong password five times and reset it through the password question.
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Situation 1: I forgot the lock screen password but can use my fingerprint or face to enter the desktop.
1. After backing up the data, connect to the network, enter the mobile cloud service - log in to the account - find the device - turn on "Find mobile phone", use other mobile phones or computers to open the vivo cloud service (enter the vivo account password - find the mobile phone - clear the mobile phone - click "OK" to reset the mobile phone, clear all data, and thus clear the lock screen password.
<> situation 2: I forgot the lock screen password and cannot enter the desktop.
1. Enter the wrong lock screen password 5 times in a row in the password input interface, the screen has the "Forgot Password" option, click "Forgot Password", fill in the previously set password answer for verification, and modify the lock screen password;
If you have forgotten the lock screen password and have enabled the Find Device function before, you can try to use another mobile phone or computer to open the vivo cloud service (enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and clear all the data, so as to clear the lock screen password.
Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.
2. If there is no "Forgot Password" option, (1) Turn off the machine, press and hold the volume plus button and the power button for about 5 seconds to turn on the machine, press the volume button to select recovery, press the power button to confirm, click "Clear Data", after clearing, you can clear the lock screen password; After restarting, you need to verify the logged in vivo account password. (This method cannot be cleared, see below).
2) If you have turned on the Find Device function, you can try to use another mobile phone or computer to open the vivo cloud service (enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and clear all data, so as to clear the lock screen password.
Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.
After the FBE encrypted model is restarted, the data cannot be cleared through the cloud service command when entering the desktop without unlocking it.
If you are unable to reset the lock screen password by clearing all data, please bring the device, ID card, and proof of purchase to the vivo customer service center for processing. Customer service center address: Enter the vivo official website vivo**app--my--outlet inquiry--select the current province and city for inquiry.
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I forgot this lock screen password, and the easiest way to restore the factory settings is to press and hold the power button and the volume button at the same time, for more than 10 seconds, and then there will be a double clear state, then let go of your hands, and then you can restore to the factory settings.
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vivo X9 forgot the lock screen password and cannot be unlocked, you can enter the wrong lock screen password 5 times in a row in the password input interface (if it is a pattern password set, the 5 times wrong password needs at least 4 points and the password entered is different each time), tap "Forget" on the screen.
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Reading guidevivo mobile phone forgot password, you need to click forgot password on the lock interface first,Then verify the identity,Enter the answer and click the verification in the upper right corner,There will be a prompt after successful authentication,Then set a new password,Then reopen the unlock interface,Enter the newly changed password to unlock the phone。
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If a password is required for factory reset: If "Find Device" is not enabled, you need to verify the lock screen password, and if "Find Device" is enabled, you need to verify the password of your vivo account.
Here's how to handle a forgotten lock screen password:
Situation 1: I forgot the lock screen password but can use my fingerprint or face to unlock my phone.
1. Enter the wrong lock screen password for 5 consecutive times in the password input interface, and after the pop-up "Phone is locked", you can click "Forgot Password" on the screen (if it is a pattern password set, the wrong password for 5 times needs to be at least 4 points and the password entered each time is different);
2. Click Forgot Password and use the password to change the lock screen password.
Note: Both passwords need to be entered correctly to change the lock screen password.
3. Before finding the mobile phone version: If you forget the password, you need to enter the cloud service to enable the search for the mobile phone, enter the mobile phone settings - system management More settings - backup and reset Restore factory settings - clear all data - clear immediately - enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the mobile phone to set the lock screen password.
Find the phone version and beyond: Even if you execute the clear data command, you still need to enter the password after entering the phone;
Situation 2: If you forget your lock screen password, you can't unlock your phone with your fingerprint or face.
1. Enter the wrong lock screen password for 5 consecutive times in the password input interface (if it is a pattern password, the password must be at least 4 points for 5 times and the password entered is different each time).
2. After the pop-up "Phone is locked", you can click "Forgot Password" on the screen and enter the password to change the lock screen password;
Note: If you have forgotten the answer to the lock screen password security question, you can bring your ID card and purchase invoice to the vivo customer service center to unlock it. (Enter the vivo official website vivo**app--my--outlet query or vivo official website web version--scroll bottom--service support--service network query--select the province and city to query the address of the customer service center.)
Tips: If you can't retrieve the lock screen password through the password, you can send a clear data command by finding your phone (all the data on your phone will be deleted), if you don't have the function of finding your phone, it is recommended to go to the customer service center to deal with it.
Situation 3: If you forget the vivo password, you can enter the vivo official website vivo**app--my--**customer service or vivo official website web version--scroll bottom--**customer service, enter the manual customer service to enter the consultation appeal.
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If you need a password to restore factory settings, you can try to enter the lock screen password or vivo password to solve the problem.
How long does it take to do a factory reset.
Factory reset of vivo phones generally takes 3-5 minutes. Some models with the system take a long time to restore the factory settings for the first time (5 to 10 minutes), and the subsequent factory reset time is about the same as for other models.
What it means to clear all data.
The operation of clearing all data will erase all data on the phone (except SD card data), including installed apps, **books, logged in accounts (including finding mobile phone accounts), etc. When there is a serious abnormality in the mobile phone and there is no other way to solve it, you can use this recovery, please use it with caution.
Note: Please back up the important data in your phone before doing this.
Ways to clear all your data.
Go to your phone settings - More settings - factory reset - erase all data (this operation will delete all data in the system space, including: text messages, contacts, notes, etc.).
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