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Recently,In the process of towing a Haval H9 pickup, the tow hook of the Great Wall Pickup suddenly broke and smashed through the rear window and roof of the H9, let consumers question the safety of the design structure of the trailer coupler of the Great Wall Cannon pickup truck.
But Haval H9 accelerated suddenly, and found that the tow hook of the Great Wall Gun was directly "broken", and the tow hook was like a "cannonball", smashing into Haval H9, causing the rear glass and roof to be smashed through, and the front windshield was also damaged, but fortunately, it did not hurt the driver of Haval H9.
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A few days ago, users reported that the trailer hook broke when the Great Wall Cannon was getting out of trouble off-road. To this end, Great Wall Pickup attaches great importance to it, and set up a special working group as soon as possible and has a frank communication with users to gain an in-depth understanding of the on-site situation. The following explanation of the handling situation is made:
The first is to actively assist users to properly dispose of damaged vehicles, which has been fully recognized by users.
Second, the Great Wall Cannon does not fully take into account the user's special use scenarios, in view of the user's reflection of the vehicle in the extreme working conditions when the tow hook breakage, the company is on sale, on sale, in production vehicle tow hook development of enhanced upgrade program, after the completion of this month's upgrade program, the sold vehicles will be immediately free of charge for users to strengthen the upgrade, the vehicle on sale synchronous upgrade, and promise the tow hook lifetime free warranty.
A few days ago, it was circulated on the Internet that in the process of Haval H9 towing the Great Wall Cannon pickup, the tow hook of the Great Wall Cannon pickup suddenly broke and smashed through the H9 rear window and roof, making consumers question the safety of the design and structure of the Great Wall Cannon pickup trailer coupler. The trailer is composed of chassis, lifting device, lifting and traction device, hydraulic system, electronic control system, car body and tool box, etc., with a number of functions such as lifting, pulling and lifting traction, and is suitable for wrecker removal operations on highways and urban roads. There is also a kind of trailer is a turnover vehicle used for short-distance transportation of bulk goods in the field, which is mainly used in industry, docks, ports, warehouses, etc.
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The cause of the incident was that a Great Wall cannon was stuck in the desert, in order to be able to rescue it, a white Great Wall h9 pulled the tow hook of the Great Wall gun with a rope, and something unexpected happened when he was about to pull it out, the tow hook of the Great Wall gun broke directly and flew out, breaking the spare tire shield and rear windshield of H9, but this paragraph has now been deleted on the Internet. Of course, the Great Wall said that it had confirmed the authenticity of the ** and immediately made relevant explanations.
It can be seen from this article that Great Wall's statement on this incident is still quite positive, without the slightest prevarication, facing the problem and taking immediate measures to strengthen the tow hooks of the vehicles sold, on sale and in production, hoping to obtain the customer's understanding.
In fact, this incident should end here, although the Great Wall cannon used strong off-road performance as an exaggerated advertising in the publicity, but the positive attitude and measures of the Great Wall in this incident have been unanimously recognized by everyone. It is in great contrast with some car companies that have problems, and the first thing that comes to mind is not to find a way to solve the problem, but to play the ball. Another interesting thing here is that the Great Wall Cannon clearly writes in the manual:
Towing hooks are only available for paved roads. Some people have slammed car owners for not following the instructions for use, but we live in a real society. It is not practical to buy anything and read through the instructions in detail.
We prefer easy-to-use and reliable machinery, let alone cars that are closely related to safe travel
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The incident of the trailer coupler breakage of the Great Wall Motor's pickup truck reflects that as a major pickup truck producer, the product quality problem of "trailer hook breakage" should not occur in the Great Wall. In this regard, on August 4, the Great Wall Cannon issued a statement saying: "The Great Wall Cannon does not fully take into account the special use scenarios of the user, in view of the user's reflection of the trailer hook fracture problem caused by the vehicle in the extreme working conditions when dragging, the company is developing a strengthened upgrade plan for the trailer coupler of the vehicle that has been sold, on sale, and in production, after the completion of the upgrade plan this month, the user will be immediately notified of the free enhanced upgrade of the sold vehicle, and the trailer will be upgraded synchronously, and the tow hook will be guaranteed free of charge for life."
In the "trailer hook break" accident, the reporter paid attention to the fact that the Great Wall pickup not only did not evade, but also announced the solution measures in the form of "statement" on its WeChat, so that more car owners can understand. Such an attitude has been recognized by the industry.
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Called the car pickup trailer hook breakage incident, this situation is due to the usual maintenance process may not be in place, do it in place, and then we pay attention. In the case of driving, it is also necessary to pay attention to the maintenance of the locomotive.
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There was a problem with the tow hook of the Great Wall pickup truck. Decoupling and breaking, this is one of the problems that occur in Great Wall Motors. Here's a hint and a wake-up call. What to do is not to follow the crowd, the most important thing is to calmly analyze and make the right choice.
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The trailer hook of the Great Wall Truck pickup truck is broken, which should be caused by the poor quality of the material used in the trailer coupler of the car, which needs to be paid attention to by the manufacturer.
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The tow hook forging crack caused by the breakage of the pickup trailer of Great Wall Motors must be caused by overload or some kind of reason.
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Great Wall Motors pickup truck trailer hook broke because in the process of trailering. This fracture happened very suddenly. And it has a big impact on this trailer. It has even caused a hidden danger in terms of security. You need to pay attention to the quality issues.
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In fact, the towing hook broke in the process of towing on one side, and the Great Wall has also made an announcement afterwards. All tow hooks have been re-reinforced and warranted for life, which can be regarded as a very conscientious thing.
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The tearing of the tow hook of Great Wall Motor's pickup truck should be caused by quality problems or improper use. For Great Wall pickups, the broken tow hook may be due to quality, but it is not excluded that the driver accelerates too hard and causes accidents.
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The Great Wall Truck pickup trailer coupler breakage incident is a safety hazard problem. In order to reduce costs, shoddy materials will inevitably lead to accidents.
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That's about the Great Wall Motors pickup trailer coupler breakage time. So the usual maintenance. Very important.
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The Great Wall pickup trailer hook break incident is a quality problem, too many cars have been built, and the inspection is not strict, which is a quality problem.
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The incident of the broken tow hook of the Great Wall Truck pickup truck is an unexpected world. He is an accidental world, not all Great Wall Motors Haval wine is like this, he only says that if there is a little one, the quality is not up to par.
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Great Wall Truck Pickup Trailer Hook Breakage Incident, This is a defect in the design of the tow coupler, and the driver's trailer technology also needs to be improved, in any case, Great Wall Pickup's positive response is worthy of praise.
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It is normal for the Great Wall pickup trailer to break the hook, and any product has a certain range of bearing capacity, and the Great Wall company declares a permanent warranty for the tow hook afterwards.
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This shows that such cars do have quality problems, and they are also certain safety hazards, so it is necessary to strengthen management in the future, and we must strictly control the quality.
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The Great Wall Truck Pickup Trailer Hook Breakage Incident is also a quality problem of the vehicle, which was not tested well when it left the factory, so it will cause such a thing to happen in the process of use.
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What is Great Wall Motor's pickup trailer hook workout. This shows that since the dog of the Great Wall Motor's Picator is broken, it is a thing, you say that the quality is a problem, you can go to Changhong three o'clock to think for yourself. What's going on with the head office of the Great Wall, it's broken?
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I believe that the investigation department will soon have an investigation report, and the company has zero tolerance for this kind of safety hazard, but this part is usually not used by car owners, so the problem may not have been discovered.
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This incident of the broken hook of the pickup trailer further shows that there are still big problems in the quality of some of our industrial products.
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What is the situation of Great Wall Motor's pickup trailer hook exercise practice? Sister is not in place of the management department.
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For this incident, Great Wall Motors has already had a good answer. In addition, the environment in which the vehicle will be used may not be considered enough. They are also able to face it positively.
And make good improvements and adjustments. In response to this incident. The main reason is that the manufacturer does not consider the environmental use enough.
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What is the situation of the Great Wall Truck pickup trailer to be listed first? That is his car, and the interview is transferred to the bank, so he should transfer his test paper to the car.
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The incident of the trailer hook breakage of the Great Wall Truck pickup truck was suddenly broken in the process of trailering, which is a very accidental phenomenon. It will also have a great impact on some security or other aspects. You should still pay attention to the quality problem.
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It can be seen from the scene that the Haval H9 in front of the ** adopts a rope rescue method for the rear car. Because the anchor point of the trailer in front of the Great Wall gun is designed by the original car, we all know that the strength of the tow hook of the original car is generally very limited and cannot be used for off-road traction, resulting in uncoupling and breakage, and folding on the sand drain bar.
We continued to look back, because the strength of the original car traction point was not good, the rear vehicle traction point was broken during the rescue of the manuscript slag rope, and there was no corresponding cable on the traction rope to return to Hu Qi or heavy objects. The broken tow hook flew directly into the front vehicle, causing heavy damage to the rescue vehicle Haval H9.
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It can be seen from the ** transmitted on the Internet that a Great Wall cannon is stuck in the sand, and the vehicle is in a state of envy. Visually, its chassis should have been supported, and the wheels had lost their grip.
It can be seen from the scene that in **, the Haval H9 in front used the method of bungee cord rescue for the rear car. Because the anchor point of the trailer in front of the Great Wall cannon is still the original design, our brother Yudong knows that the strength of the tow hook of the original car is very limited, and it cannot be used for off-road towing, resulting in uncoupling and breaking on the sand.
We continue to look back, because the original tow point is not firm enough, resulting in the rear tow point being pulled off in the process of bungee rescue, there is no corresponding cable flag or heavy object on the tow rope, and the broken tow hook flies directly to the front car, resulting in heavy damage to the rescue vehicle Haval H9.
Millions of car purchase subsidies.
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This matter should be resolved through negotiation between the two parties, and I have not seen any reports on it.
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Because the bearing capacity of the tow hook is not as large as the marked weight, this result was finally caused, but Great Wall Motors has actively responded to the statement and made a recall of parts.
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It does not meet the quality standards of the tow hook, and the strength and hardness are not enough, so it will break open when it is subjected to great force.
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It may be that this tow hook has been used for a long time and is not firm, or it may be that there is a problem with the quality of this tow hook itself.
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The reason is that the misoperation of the rescue vehicle caused damage to itself, and at the same time caused irreversible damage to the rescued vehicle.
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If something happens to the carIf something happens to the car, we can also do a solution with the tow hook. But this point of theirs may give some people who want to buy their cars a little hesitant. In response to this incident, Great Wall Motor Company also responded immediately.
They responded that all those who buy a car with a tow hitch can enjoy a permanent tow hitch repair. And the quality of the tow hook and some small details will be processed, and the car will be upgraded for free.
In fact, their response this time also gave the public a good psychological relief. Because they apologized, and they were also able to make some reasonable compensation to the individual consumers. In fact, it is also to stabilize their image in the hearts of the public, which is very important, if they do not do this, it is likely to have a great impact on the market of their entire company, I hope they can be more progressive in the future.
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If there will be compensation, the tow hook for the sold, on sale, and in production vehicle tow hook development enhancement upgrade plan, free reinforcement upgrade, and promise to the tow hook lifetime warranty.
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will make compensation, since it is the quality problem of Great Wall Motors, then Great Wall Motors must take his responsibility.
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At present, Great Wall Motor's policy is to recall claims free of charge, which is not clearly stated in the announcement of the specific money.
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Yes, Great Wall Motors is a responsible company, and they are committed to strengthening the hooks that have been sold and those that have not been sold, and they guarantee that no similar situation will occur.
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It should be, after all, it is also within their scope that there is a problem, so they deserve compensation.
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Personally, I think it's a product quality problem, because it's not the first time that the owner who found the problem has used it, and it should need to be recalled later.
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It is a quality problem, and the relevant departments have carried out quality testing on this type of car, and found that it is indeed due to the substandard quality in the production process.
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Improper operation. The quality of Great Wall Motors has always been very good, and the tow hook will not have safety problems.
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Recently, the broken tow hook of the Great Wall Cannon has been fermenting on the Internet, which has attracted the attention of the majority of netizens, because when the Great Wall Cannon is being towed, the Great Wall Cannon trailer hook is broken because it is not strong enough.
At present, in response to this matter, Great Wall Pickup issued a statement today:
1.Actively assist users in properly disposing of damaged vehicles;
2.The brand will formulate an enhanced upgrade plan for the trailer coupler of the sold, on sale and in production vehicles, and after the completion of the upgrade plan this month, the sold and in-sale vehicles will be upgraded free of charge, and the tow hook will be guaranteed free of charge for life.
Because the bearing capacity of the tow hook is not as large as the marked weight, this result was finally caused, but Great Wall Motors has actively responded to the statement and made a recall of parts.
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