Can I return a newly purchased phone? What should I do if I want to return my newly bought mobile ph

As long as there is no man-made damage, the invoice and accessories are complete, it can be refunded.

First of all, it depends on where you bought your phone from.

If it's a brick-and-mortar store, it's rare for a store to accept a return, unless there's an agreement or something.

If you buy it online, such as JD.com, Tmall, etc., most of them still have no reason to return them within a few days, etc., depending on the specific purchase** and store agreement.

You can return, as soon as possible, don't hesitate, it generally seems that it can be refunded in 7 days or 15 days.

It mainly depends on how the store promises when buying. If you promise a few days of return, a few days of replacement, this is certainly needless to say.

First of all, you need to understand when you can use the three packs. In the case of quality problems, the three guarantees are applicable only when the machine is not damaged by man, or the teacher's problem.

Like you, the merchant can exploit the loophole, because you just consume power, and he can excuse it and say that this is a common problem of smart phones. If there are no other problems, he can not return or exchange it for you.

No matter how good it is, it's also a virtual thing It depends on the store You go to discuss it If it doesn't work, you can refund 1600 After all, the packaging has been opened.

This is generally not possible, unless there is a quality problem, of course, some online shopping is supported by returns.

Generally, no, only performance impairment can be returned. You can choose to discuss with the seller to see if you can return or exchange the goods. In the three-guarantee policy, within 7 days from the date of sale, if the product has a performance failure, the consumer can choose to return, exchange or repair.

The three-pack policy stipulates:

1 "7 days" provisions: within 7 days from the date of sale, if the product has a performance failure, the consumer can choose to return, exchange or repair.

2 "15 days" provisions: within 15 days from the date of sale, if the product has a performance failure, the consumer can choose to replace or repair the product.

"Three Guarantees Validity Period" stipulates: "Three Guarantees" validity period is calculated from the date of delivery. In the first batch of 18 kinds of commodities released by the state to implement the "three guarantees", such as color TVs, watches, etc., the "three guarantees" validity period, the whole machine is six months to one year, and the main components are one to three years.

If the product is repaired twice within the validity period of the "Three Guarantees" and still cannot be used normally, the consumer can replace the product with the same model and specification or return it according to the relevant provisions with the repair record and certificate, and the validity period of the "Three Guarantees" shall be deducted from the time occupied by the repair and no spare parts to be repaired. The validity period of the "three guarantees" after the exchange will be recalculated from the date of exchange.

Hello Kiss is happy to answer this question for you. Can I return my newly purchased phone? Dear, I've been waiting for you to inquire as follows:

Newly purchased mobile phones can be returned or exchanged. However, do not affect the secondary sales of mobile phonesIn order to effectively protect the legitimate rights and interests of consumers, and clarify the responsibilities and obligations of sellers, repairers and producers of repair, replacement and return of mobile early motor products, the General Administration of Quality Supervision, Inspection and Quarantine, the State Administration for Industry and Commerce, and the Ministry of Information Industry jointly issued Order No. 4 a few days ago and promulgated the "Regulations on the Responsibility for Repair, Replacement and Return of Mobile Bucket Sail Machines". Provisions:

Within 7 days from the date of sale, the host of the mobile ** machine has performance failures such as failure of the functions listed in the manual, no display on the screen, typos, missing strokes, failure to turn on, failure to log in or communicate normally, no ringing, dialing errors, abnormal shutdown of the empty hail, failure of key control, no sound, and shell cracking caused by structural or material factors. Consumers can choose to return, exchange or repair the product. When consumers request to exchange goods, the seller shall replace the mobile machine of the same model and specification for the consumer free of charge.

When the consumer requests to return the goods, the seller shall be responsible for returning the goods for the consumers free of charge, and refund the payment at one time according to the invoice. In order to effectively protect the legitimate rights and interests of consumers and clarify the responsibilities and obligations of mobile machine sellers, repairers and producers of repair, replacement and return, the General Administration of Quality Supervision, Inspection and Quarantine, the State Administration for Industry and Commerce, and the Ministry of Information Industry jointly issued Order No. 4 and promulgated the "Regulations on the Responsibility for Repair, Replacement and Return of Mobile Machines".