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If there is a problem with the third-party application installed on the phone** and cannot be used normally (unable to open, stuck, flashback, etc.), Samsung S7 mobile phone is generally recommended to troubleshoot and deal with the following steps:
1.Close and restart the app.
2.It is recommended to uninstall this software and reinstall it.
3.Try to change to another version.
4.Update the system version of the phone and try to install it.
5.Back up your phone's data (**book, SMS, multi** files, etc.), restore the factory settings and try to reinstall it.
6.If it still can't be used after factory reset, and other third-party software can be used normally, only this software can't run normally, which is a compatibility problem with the mobile phone system. It is recommended to take your phone to the nearest service center for testing and further processing.
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If the wireless switch of Samsung mobile phone cannot be lit and turned on, it may be caused by system or hardware failure. Recommendations:
Back up your phone's data (**book, SMS, multi** files, etc.), and restore factory settings (go to Settings - Reset - Factory Reset).
If the wireless switch can be lit up, it is recommended to do the following:
1.Turn your phone and wireless devices on and off again.
2.It is recommended to forget the network to reconnect, operation: Settings - WLAN settings - click and hold the name of the network to be deleted - do not let go - forget to delete the network.
3.An attempt was made to replace the static IP address.
4.Whether it is too far away from the wireless router and affects the received signal.
5.If possible, change to another router or try to connect wirelessly6Back up your phone data (**book, text message, multi** files, etc.), restore factory settings7After updating the system version, test whether there is any improvement.
If the problem persists, it is recommended to take your phone to the nearest Samsung service center for testing.
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If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device can't, it is recommended:
1.Use the built-in browser to log in to the webpage and see if the link can be opened normally.
2.If a networking software is not available, it is recommended to check whether the function is set to prevent individual applications from using Wi-Fi. Operation:
Settings - (More Connection Settings) - Traffic Monitoring - Manage Application Traffic (Limit Application Traffic) - View Software That Can't Access the Internet - Check WLAN (Note: Some models support the function of managing application traffic).
3.If the browser and networking software are not available, it is recommended to forget the network and try to reconnect: slide down the top curtain of the screen - press and hold the WLAN icon to enter the WLAN setting interface - tap and hold the name of the wireless network - forget (forget the network Delete network), and then search for the connection again.
4.If it doesn't work, please turn off your mobile phone and restart it.
5.Try connecting to a different wireless network.
6.If you still can't use the Wi-Fi network, it is recommended to back up the data in your phone (contacts, messages, **, etc.) and try to restore the machine to factory settings.
If the problem persists, it is recommended that you bring the purchase invoice, repair card, and mobile phone to a Samsung service center for inspection.
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1.Check whether the battery is too low: Connect the phone to the original charger and charge it for a period of time and then turn it on.
2.Some machine batteries are removable, it is recommended to reinstall the battery and turn it on again. If it doesn't work, replace it with another original battery.
3.If the phone is stuck or unable to enter the system interface after turning on, please press and hold the power button for 8-10 seconds to restart the machine. If it is a built-in battery, please press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device.
If the problem persists, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center for professional engineers to help you test.
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System problem, right, flash the machine?
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The main factors that the mobile phone cannot be turned on are the battery, mobile phone software, and hardware that will cause the failure to turn on. We recommend that you do the following:
1. Replace a mobile phone battery of the same model for testing or send the battery to the nearest service center for testing (applicable to models with non-built-in batteries).
2. Charge with a wire charger for a period of time and try to turn it on.
3. Take out the SIM card and SD card at the same time, and then press the power button for more than 10 seconds to test whether it can be turned on.
If it still can't be turned on, there may be a problem with the system program or hardware, and it is recommended to send the phone to the nearest service center for testing.
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If the WLAN switch cannot be turned on, a system or hardware failure may be caused in this case. Recommendations:
1.Try to turn the switch back on and on after turning it back on.
2.Back up your phone's data (**book, SMS, multi** files, etc.), and restore factory settings (go to phone settings - reset - factory reset).
If the problem persists, in order to understand and solve the problem of the mobile phone in a more targeted manner, it is recommended to send the mobile phone to the nearest Samsung service center for testing, and the service center will determine the specific problems and accessories of the mobile phone according to the test results.
If the Samsung S7 mobile phone screen is damaged, it is generally recommended to send the mobile phone to the nearest service center for testing and processing, in order for your mobile phone to get professional and ensure that the use of ** accessories for repair, it is recommended that you bring the purchase invoice, repair card and mobile phone to the local Samsung service center, and the engineer will test the machine for you. Mobile phone replacement screen**Query method: >>>More
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We recommend that you do the following:
1.Shutdown charging test. >>>More
1.Close and restart the app.
2.It is recommended to uninstall this software and reinstall it. >>>More
Samsung S7 Edge how to turn off the screen off reminder.