What are the habits that cause the phone screen to malfunction

If you are using a vivo mobile phone, the screen failure solution:

1. The screen is not sensitive due to the unclean screen

Use a clean dust-free cloth to wipe the dirt and water stains on the phone;

2. The mobile phone has a film:

If there is a problem of screen failure after applying the film, you can remove the film and use it again for comparison or send it to the customer service center to reapply the film.

3. The screen fails when operating a single software

Go to Settings - Apps & Permissions More Settings - App Management Apps - (All) - Find the Software - Clear Cache Data; Upgrade the software to the latest version, or uninstall and reinstall it.

4. When charging, the screen is not sensitive:

Use the original charger to charge the phone or change to a grounded socket to try charging again;

5. The screen fails due to insufficient running memory

One-click acceleration to clean up the background; Restart your phone.

6. If the mobile phone has static electricity and causes the screen to malfunction temporarily, it can be gently wiped with a damp soft cloth;

7. Data-induced screen failure: Go to Phone Settings - System Management More Settings - Backup & Reset Restore all settings in Factory Reset. This action doesn't erase the data from your phone, it restores all settings from your phone, including:

Set wallpapers, unlock styles, wifi, default programs, etc., and third-party software logged in the phone also need to be re-logged in.

8. Customer service center detection and processing (customer service center address: enter vivo official website vivo**app--my--outlet query or vivo official website web version--bottom down--service support--service network query--select provinces and cities to query the customer service center address.) ）

If you are consulting an Honor phone and your phone has a touch screen failure, you can follow the following methods to troubleshoot:

1. In order to ensure the accuracy of the investigation results, please ensure that the following are made before the investigation:

1. The surface of the screen is clean, there are no oil stains, water stains, etc., and the presence of liquid on the surface of the screen may cause the touch screen to jump and be insensitive.

2. Do not place it on a quilt, sofa and other soft positions for operation, the touch screen is unevenly stressed, and it will be probabilistically insensitive.

3. There is no high-intensity magnetic field such as microwave oven and induction cooker nearby, and the high-intensity magnetic field will cause interference to electronic components, resulting in abnormalities such as random jumping of the touch screen.

4. In winter, the outdoor temperature is low and the indoor temperature is high, after entering the indoor from the outside, the indoor water vapor will liquefy when cold, and there will be a layer of water droplets on the mobile phone screen. It will cause the touch to be insensitive and unresponsive. It is recommended to wipe the water droplets on the surface of the mobile phone before using the touch operation.

5. Please confirm whether the charger is the standard charger for Honor, if you use the touch screen while charging, the power supply voltage may be unstable, which will greatly interfere with the touch screen, thus affecting the touch screen experience. It is recommended that you try not to use your phone while charging, if you must use your phone while charging, please use the original charger, and you can remove the case to improve the touch experience. (When the hand is in direct contact with the mobile phone, it can ensure that the human body and the mobile phone are connected, which has the effect of reducing interference).

6. The film should not be too thick, otherwise it will affect the sensitivity of the touch screen, and it is recommended to replace the film with a thickness of no more than millimeters or replace the official protective film.

7. Please pull down the status bar to view in the shortcut settings menu or search and enter "NFC" in "Settings" to check whether the NFC function is enabled, NFC will automatically open the specified application after scanning out the specific scene of Paiji.

8. Confirm whether your phone has not been cleaned up for a long time and the system response is abnormal, please confirm whether the phone restart can solve the problem.

Note: Force restart your phone by pressing and holding the volume down button and the power on button at the same time for more than 10 seconds.

2. If there is no above problem, please check whether the touch function of the device is normal according to the following methods:

1. Please open the "My Glory" app on your phone, find Device Detection Smart Detection, and click to enter (for more information, see My Glory APP, Device Detection).

When you open the interface, you will be tested in order, and you can click to skip the steps that do not need to be detected.

2. When the touch screen is detected, click Start Detection on the interface, and start the marking of the finger covering the full-screen square according to the interface prompts, and the detection will end on the screen.

Bring the purchase voucher to the HONOR authorized service center for professional testing. Open the official website of Honor, click on service support, find the service store query, you can query the nearby Honor authorized service center, it is recommended to contact the service center in advance before going to the service center, determine the business hours, and facilitate your travel

1. Although the current touch screen is very hard and wear-resistant, static electricity, an extremely unstable factor, can easily break through the capacitive screen. Although the surface of the capacitive screen will be added with a layer of antistatic treatment, it does not mean that it can withstand the instantaneous voltage brought by the static electricity of the human body. 2. The high temperature mobile phone screen is afraid of high temperatures, when the surface temperature of the screen reaches about 40 degrees, it may cause drift, and the capacitive screen will reduce the life of the capacitive screen if it is at this high temperature for a long time.

Therefore, in the scorching summer, try to avoid exposing the mobile phone to the outdoors when outdoors, and playing games for Android phones for a long time will also cause high temperature of the machine. If you're in the heat, the best thing to do is to let him cool. 3. Oil and sweat and other mobile phone screens are very afraid of conductive media such as oil and sweat, and their coverage on the screen will make the mobile phone screen unresponsive or screen drift, so if you find oil, sweat and other substances, you should wipe them dry as soon as possible.

4. The working principle of the voltage capacitive screen is that when the finger touches the capacitive screen, it will take away the point current on the screen, and the screen will evenly transmit the equal current from the four corners to fill the position of the paper press, and use this to do the positioning, so in the case of unstable transmission voltage, the effect of drift will appear, so try to avoid charging after the power is less than 20%, if it is lower than the best to charge immediately. And it's better to charge the mobile phone battery as you use it than to flush it when it's exhausted. 5. Put a small magnet on the screen in the magnetic field, and you can soon find that the capacitive screen has a temporary failure, which will cause permanent failure after a long time.

Therefore, try to avoid close contact between the phone and the speaker or other magnetic objects.

If you are using a Huawei phone and the touch screen is out of order, you can troubleshoot it by following the following steps:

1.If your phone's screen is dirty or has water stains, it may affect the screen touch sensitivity. It is recommended that you try it after wiping your screen clean.

2.If the screen has a film, it may be due to the protective film being too thick, which affects the touch sensitivity of the screen. We recommend that you replace a thinner third-party protective film or go to the Huawei Customer Service Center to replace the official protective film.

3.If your device is in normal use, if you suddenly have no response or freeze when clicking on part or the entire screen, please press the power button and volume up button at the same time to start the screen recording function, and then click the screen operation, if there is a white point on the screen moving with your fingers, it means that the touch screen is working normally.

4.If the Luyan screen does not respond, please press and hold the "power button" for more than 10s to force the device to restart, so the staring noise does not recur, and the phenomenon is not a touch screen problem.

If the above methods do not solve your problem, it may be a hardware problem with the display, and we recommend that you bring your phone, standard charger, data cable, and relevant purchase credentials to a Huawei customer service center near you.

Make an appointment for service. Boarding service.

Repair spare parts** inquiry.