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If the phone has a situation where the touch screen is not sensitive and malfunctions, it is recommended:
1.Check if the phone has a film, if there is a suggestion to cancel the screen film and try it.
2.If the touch screen of the mobile phone is completely malfunctioning, it is recommended that you restart the machine and observe it again.
3.Try to update the system version of your phone (Note: Please back up the data in your device before upgrading).
4.If it doesn't work, back up the data in your device (contacts, text messages, **, etc.) and try to restore factory settings.
If the problem persists after the above operations, it is recommended that you bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center for testing.
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If you are using a vivo mobile phone, the screen failure solution:
1. The screen is not sensitive due to the unclean screen
Use a clean dust-free cloth to wipe the dirt and water stains on the phone;
2. The mobile phone has a film:
If there is a problem of screen failure after applying the film, you can remove the film and use it again for comparison or send it to the customer service center to reapply the film.
3. The screen fails when operating a single software
Go to Settings - Apps & Permissions More Settings - App Management Apps - (All) - Find the Software - Clear Cache Data; Upgrade the software to the latest version, or uninstall and reinstall it.
4. When charging, the screen is not sensitive:
Use the original charger to charge the phone or change to a grounded socket to try charging again;
5. The screen fails due to insufficient running memory
One-click acceleration to clean up the background; Restart your phone.
6. If the mobile phone has static electricity and causes the screen to malfunction temporarily, it can be gently wiped with a damp soft cloth;
7. Data-induced screen failure: Go to Phone Settings - System Management More Settings - Backup & Reset Restore all settings in Factory Reset. This action doesn't erase the data from your phone, it restores all settings from your phone, including:
Set wallpapers, unlock styles, wifi, default programs, etc., and third-party software logged in the phone also need to be re-logged in.
8. Customer service center detection and processing (customer service center address: enter vivo official website vivo**app--my--outlet query or vivo official website web version--bottom down--service support--service network query--select provinces and cities to query the customer service center address.) )
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If you are using a Huawei phone and the touch screen is out of order, you can troubleshoot it by following the following steps:
1.If the ambient temperature of your phone is too low, the touch screen may malfunction, which is affected by the physical characteristics of the screen device itself, and it is recommended that you try to keep your phone at an ambient temperature of 0 -35.
2.If the problem persists, we recommend that you back up important data in advance (WeChat and QQ apps need to be backed up separately) and bring the relevant purchase voucher to the Huawei Customer Service Center for testing.
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1.Check whether the system is up to date, if not, it is recommended to update the latest system version;
2.Check if there is a problem after applying the protective film, if so, try to remove the protective film;
3.If the surface of the screen is dirty or liquid, so that you cannot sense the touch, please wipe the liquid on the screen of the mobile phone with a clean cloth and try to touch it;
4.If the non-original charger and data cable used for charging, or charging under the interference circuit, may interfere with the touch screen and cause non-function, please replace the original charger and data cable of the mobile phone and try charging in other places;
5.The mobile phone is placed in the pocket and rubbed, resulting in static electricity causing the touch to fail, if so, it is recommended to try to operate it after a period of time;
6.If there is a problem with a single or some third-party applications, it is recommended to uninstall the application or try to upgrade the application version (backup and migrate application data in advance).
7.If the above methods fail to solve the problem, it may be that the screen, motherboard, small board or hardware path is damaged, it is recommended to back up the mobile phone data, restore the factory settings of the mobile phone, or bring the purchase invoice, warranty card and mobile phone to the nearest OPPO customer service center for testing and processing. Service Center Inquiry Method:
oppo****--Service--Outlet inquiry and appointment.
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Phone screen failure? The reasons why the mobile phone screen fails to move are usually as follows:
The mobile phone is used for too long, the background running system and the mobile phone are more garbage, the whole system responds seriously and slowly, and the system response is not timely in the case of screen operation, resulting in Caton failure.
There are a small amount of water stains or magazines on the mobile phone screen or mobile phone, which affects the screen recognition process and causes the screen to fail and do not move.
After the mobile phone was accidentally dropped to the ground and collided with an external force, the touch screen or internal display cable of the mobile phone was disconnected (poor contact), resulting in the screen being unable to touch and failing.
Extended Information: Mobile phone screens, also known as display screens, are used to display images and colors. The screen size is calculated according to the diagonal of the screen, usually in inches, which refers to the diagonal length of the screen.
With the gradual popularization of mobile phone color screens, the material of mobile phone screens is becoming more and more important.
The color screen of mobile phones varies due to the quality of LCD and R&D technology, and its types are roughly TFT, TFD, UFB, STN and OLED. Generally speaking, the more colors that can be displayed, the more complex images can be displayed, and the more layers of the picture will be.
With the gradual popularization of mobile phone color screens, the material of mobile phone screens is becoming more and more important. The color screen of mobile phones varies due to the quality of LCD and R&D technology, and its types are roughly TFT, TFD, UFB, STN and OLED. Generally speaking, the more colors that can be displayed, the more complex images can be displayed, and the more layers of the picture will be.
In addition to the above types of LCDs, you can also see some other LCDs on some mobile phones, such as the GF screen and CG (continuous crystalline silicon) LCD of Japanese Sharp. The GF is an improvement of STN, which can increase the brightness of the LCD, while the CG is a high-precision high-quality LCD that can achieve the resolution of QVGA (240 320) pixels.
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It is recommended that you change your mobile phone if your funds allow, and if your funds do not allow, it is recommended that you put down the game, read more books, and do outdoor sports.
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Phone screen failure? Don't be afraid, learn from me and use it for another two years.
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There is a problem with the touch screen, and the temperature is hooked.
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Frequent phone screen failures? It turns out that it is not the fault of the mobile phone, it is the "culprit".
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If you are consulting an Honor phone and your phone has a touch screen failure, you can follow the following methods to troubleshoot:
1. In order to ensure the accuracy of the investigation results, please ensure that the following are made before the investigation:
1. The surface of the screen is clean, there are no oil stains, water stains, etc., and the presence of liquid on the surface of the screen may cause the touch screen to jump and be insensitive.
2. Do not place it in a soft position such as a quilt or sofa to operate the touch screen, which will be insensitive probarily.
3. There is no high-intensity magnetic field such as microwave oven and electric wheel leakage furnace nearby, and the high-intensity magnetic field will cause interference to electronic components, resulting in abnormalities such as random jumping of the touch screen.
4. In winter, the outdoor temperature is low and the indoor temperature is high, after entering the indoor from the outside, the indoor water vapor will liquefy when cold, and there will be a layer of water droplets on the mobile phone screen. It will cause the touch to be insensitive and unresponsive. It is recommended to wipe the water droplets on the surface of the mobile phone before using the touch operation.
5. Please confirm whether the charger is the standard charger for Honor, if you use the touch screen while charging, the power supply voltage may be unstable, which will greatly interfere with the touch screen, thus affecting the touch screen experience. It is recommended that you try not to use your phone while charging, if you must use your phone while charging, please use the original charger, and you can remove the case to improve the touch experience. (When the hand is in direct contact with the mobile phone, it can ensure that the human body and the mobile phone are connected, which has the effect of reducing interference).
6. The film should not be too thick, otherwise it will affect the sensitivity of the touch screen, and it is recommended to replace the film with a thickness of no more than millimeters or replace the official protective film.
7. Please pull down the status bar to view in the shortcut settings menu or search and enter "NFC" in "Settings" to check whether the NFC function is enabled, NFC will automatically open the specified application after scanning out a specific scene.
8. Confirm whether your phone has not been cleaned up for a long time and the system response is abnormal, please confirm whether the phone restart can solve the problem.
Note: Force restart your phone by pressing and holding the volume down button and the power on button at the same time for more than 10 seconds.
2. If there is no above problem, please check whether the touch function of the device is normal according to the following methods:
When you open the interface, you will be tested in order, and you can click to skip the steps that do not need to be detected.
2. When the touch screen is detected, click Start Detection on the interface, and start the marking of the finger covering the full-screen square according to the interface prompts, and the detection will end on the screen.
Bring the purchase voucher to the HONOR authorized service center for professional testing. Open the official website of Honor, click on service support, find the service store query, you can query the nearby Honor authorized service center, it is recommended to contact the service center in advance before going to the service center, determine the business hours, and facilitate your travel
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If you are using a Huawei phone and the touch screen is out of order, you can troubleshoot it by following the following steps:
1.If your phone's screen is dirty or has water stains, it may affect the screen touch sensitivity. It is recommended that you try it after wiping your screen clean.
2.If the screen has a film, it may be due to the protective film being too thick, which affects the touch sensitivity of the screen. We recommend that you replace a thinner third-party protective film or go to a Huawei Customer Service Center to replace an official protective film.
3.If your device is in normal use, it suddenly does not respond to a partial or entire screen click, and freezes, please press the power button and the volume up button at the same time to start the screen recording function, and then click the screen operation.
4.If the screen does not respond, please press and hold the "power button" for more than 10s, and try to force restart the device, and the failure does not recur, then the phenomenon is not a touch screen problem.
If the above methods still do not solve your problem, it may be a hardware problem with the screen, and we recommend that you bring your phone, standard charger, data cable, and relevant purchase voucher to a nearby Huawei customer service center for testing.
Huawei's customer service center is blocked.
Repair spare parts** inquiry.
Make an appointment for service.
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1. Although the current touch screen is very hard and wear-resistant, static electricity, an extremely unstable factor, can easily break through the capacitive screen. Although the surface of the capacitive screen will be added with a layer of antistatic treatment, it does not mean that it can withstand the instantaneous voltage brought by the static electricity of the human body. 2. The high temperature mobile phone screen is afraid of high temperatures, when the surface temperature of the screen reaches about 40 degrees, it may cause drift, and the capacitive screen will reduce the life of the capacitive screen if it is at this high temperature for a long time.
Therefore, in the scorching summer, try to avoid exposing the mobile phone to the outdoors when outdoors, and playing games for Android phones for a long time will also cause high temperature of the machine. If you're in the heat, the best thing to do is to let him cool. 3. Oil and sweat and other mobile phone screens are very afraid of conductive media such as oil and sweat, and their coverage on the screen will make the mobile phone screen unresponsive or screen drift, so if you find oil, sweat and other substances, you should wipe them dry as soon as possible.
4. The working principle of the voltage capacitive screen is that when the finger touches the capacitive screen, it will take away the point current on the screen, and the screen will evenly transmit the equal current from the four corners to fill the position of the paper press, and use this to do the positioning, so in the case of unstable transmission voltage, the effect of drift will appear, so try to avoid charging after the power is less than 20%, if it is lower than the best to charge immediately. And it's better to charge the mobile phone battery as you use it than to flush it when it's exhausted. 5. Put a small magnet on the screen in the magnetic field, and you can soon find that the capacitive screen has a temporary failure, which will cause permanent failure after a long time.
Therefore, try to avoid close contact between the phone and the speaker or other magnetic objects.
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If the touch screen fails, we recommend that you troubleshoot and deal with the problem by using the following methods:
1. The charger is not original or there is a problem with the charging adapter; It is recommended to use the original charger;
2. The mobile phone screen is damp or has water or liquid; It is recommended to wipe it clean before trying to touch the screen;
3. If the mobile phone has a film, it is recommended to remove the film and try to operate;
4. Static interference will also cause the touch screen to malfunction, and it will automatically return to normal after a period of time;
If the above methods do not solve the problem of touch screen failure, it may be that the mobile phone screen has been damaged, please bring the purchase invoice, warranty card and mobile phone to the nearest after-sales service center for testing and processing.
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