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The three-pack period of running shoes is 7 days, 15 days, 30 days, 90 days, and 5 years respectively. Within 7 days from the date of purchase of the product by the customer (that is, the date of purchase indicated in the sales voucher), if there is no wear due to improper selection, the new shoes are not matched, the size is different, and the foot is smooth, it can be returned or exchanged.
If you belong to one of the following circumstances, you will not be able to implement the "three guarantees":
1. Damage caused by improper use, maintenance and storage of consumers.
2. Damage caused by dismantling or repairing by the consumer.
3. There is no "three guarantees" certificate and valid sales certificate.
4. Exceeding the provisions of the "Three Guarantees" period.
5. Marked as "processed goods", "other foreign products" or "B products".
Precautions for three packs:
During the three-pack period, if the footwear products are repaired twice in a row and there are still quality problems, they should be replaced, if the consumer does not ask for replacement or there is no replacement of the same style and ** footwear products, the merchant should give the consumer a return, and when returning, the merchant can charge a depreciation fee of up to three thousandths per day.
During the three-pack period, if the consumer questions the texture of the shoes, thinking that it does not conform to the nominal purchase, you can go to the technical supervision department for quality appraisal, and the appraisal fee is paid in advance by the consumer. At the same time, the merchant shall give the consumer a return or exchange.
The above content refers to: Encyclopedia - Three Guarantees Policy.
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Keep the product as it is, change the style in three days, and change the size in seven days.
One month to break the bottom of the bread to change, within three months to open the glue off the line and repair
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It depends on how much you buy. Generally one month to three months.
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It depends on the shoe.
It's all different.
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Footwear products "three guarantees" service details:
Three-guarantee period: Within 7 days from the date of purchase of the product by the customer (i.e. the date of purchase indicated in the sales voucher), three months for sports shoes made of full leather fabric, non-leather fabric.
Sneakers and casual shoes are guaranteed for three packs a month.
1. Return: Within 7 days from the date of purchase of the product by the customer (that is, the date of purchase indicated in the sales voucher), if there is no wear due to improper selection, the new shoes are not worthy of a pair, ruler.
The size of the inch is different, smooth foot, can be returned, exchanged.
2. Replacement: During the period of three guarantees, the following problems will be replaced
1) Normal use and broken bottom, cross-section, broken heel, broken one of the gang, can be returned.
2) Under normal use, when the same part is repaired twice and still cannot be used normally, it will be returned and replaced with the repair record and certificate.
3. Warranty: During the period of three guarantees, under normal use, those who have problems of glue opening, disconnection, disconnection, and falling off the surface can be repaired free of charge with the sales voucher. (Note: III.)
After the expiration of the package period, the consumer can be repaired with the sales voucher of each seller, and our company will charge the basic cost).
If you belong to one of the following circumstances, you will not be able to implement the "three guarantees":
1. Damage caused by improper use, maintenance and storage of consumers.
2. Damage caused by dismantling or repairing by the consumer.
3. There is no "three guarantees" certificate and valid sales certificate.
4. Exceeding the provisions of the "Three Guarantees" period.
5. Marked as "processed goods", "other foreign products" or "B products".
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Legal analysis: most products are returned within 7 days, replaced by 15 days, and guaranteed by 30 days, and within 7 days from the date of sale, consumers can choose to return, exchange or repair if performance failure occurs. When returning the goods, the seller shall refund the payment at one time according to the invoice, and then recover from the producer and supplier according to the law or handle it according to the purchase and sale contract.
Legal basis: According to Article 9 of the Provisions on the Responsibility for Repair, Replacement and Return of Some Goods, if a product fails within 7 days from the date of sale, the consumer can choose to return, exchange or repair. When returning the goods, the seller shall refund the payment at one time according to the invoice, and then recover from the producer and supplier according to the law or handle it according to the purchase and sale contract.
Article 10 Within 15 days from the date of sale of the product, if the performance failure occurs, the consumer can choose to replace or repair the product. When exchanging goods, the seller shall exchange the product of the same model and specification for the consumer free of charge, and then recover from the producer or supplier in accordance with the law or handle it according to the purchase and sale contract.
Article 11 In the validity period of the three guarantees, repair twice, still can not be used normally of the product, with the repair record and certificate provided by the repairer, the seller is responsible for the consumer free replacement of the same model and specification of the product or return in accordance with the provisions of Article 13 of these provisions, and then recover from the producer and supplier according to the law or according to the purchase and sale contract.
Article 12 within the validity period of the three guarantees, because the manufacturer has not made the best spare parts, from the date of repair more than 90 days has not been repaired, the repairer shall indicate in the repair status, and the seller will exchange the same model and specification of the product for the consumer free of charge. Then it shall recover from the producer and supplier in accordance with the law or handle it according to the purchase and sale contract. If the repair period exceeds 30 days due to the repairer's own reasons, the repairer shall exchange the product of the same model and specification for the consumer free of charge.
The cost is borne by the repairer.
Article 13 within the validity period of the three guarantees, in line with the conditions for replacement, the seller because there is no product of the same model and specification, the consumer is unwilling to exchange other models, specifications of the product and request to return, the seller shall be returned; If there is a product of the same model and specification, and the consumer is unwilling to exchange it and requests to return it, the seller shall return the product and charge depreciation for the used goods in accordance with these provisions. The depreciation expense is calculated from the date of issuance of the invoice to the date of return, which shall deduct the time occupied by the repair and the time to be repaired.
Article 14 When replacing goods, all defective products, substandard products or repaired products shall not be provided to consumers. The validity period of the three guarantees after the exchange will be recalculated from the date of exchange. The seller shall affix the replacement seal on the back of the invoice and provide a new three-guarantee certificate or affix a replacement seal on the back of the three-guarantee certificate.
Article 15 During the validity period of the three guarantees, except for the improper use and storage of the product by the consumer, the repairer shall repair it free of charge (including material costs and working hours). For large products that should be guaranteed three times, the repairer shall provide reasonable transportation costs, and then recover from the producer or seller in accordance with the law, or handle it according to the contract.
Article 16 During the validity period of the three guarantees, it is recommended that sellers, repairers and producers provide door-to-door services.
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1. The validity period of the "three guarantees" of footwear products: the validity period of the "three guarantees" of footwear between 50 yuan and 100 yuan (including 50 yuan) is 30 days; The validity period of the "three guarantees" of footwear above 100 yuan (including 100 yuan) is 90 days, and the validity period of the "three guarantees" is calculated from the date of issuance of the invoice (including valid certificates). During the validity period of the "Three Guarantees", the consumer shall return, replace and repair the goods by the operator with the invoice or the "Three Guarantees" certificate.
The warranty period is 3 months from the date of sale, and the warranty period is 1 month from the date of sale for leather shoes, cloth shoes, and patent leather shoes.
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